The Village Inn image

The Village Inn

Restaurant Bar Breakfast restaurant Family restaurant Pub Bar and grill

Modern local serving sizzling dishes and a classic pub menu, with real ales, cocktails and a garden. People often mention staff, good, meal, table, friendly, Staff, menu, helpful, lovely, Great,


Address

Croescadarn Rd, Pontprennau, Cardiff CF23 8AJ, United Kingdom

Website

www.sizzlingpubs.co.uk

Contact

+44 29 2073 5361

Price rating

$ $$$

Rating on Google Maps

3.70 (910 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: staff (20) good (16) meal (12) table (11) friendly (11) Staff (8) menu (8) helpful (8) lovely (7) Great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jessica R. 3 years ago on Google
    ***Update*** Was invited back by the manager, Joe. Your staff upon arrival were lovely. We was seated at a table and the member of staff that came to take our order was a delight. He also accommodated my enquiry of a move of tables (due to my toddler becoming distressed from a strange environment and out of routine) which I am pleased to say, I applaud your inclusive approach to disabilities, not many places are so understanding and accepting of requirements. Food was lovely too. I had the mixed grill and upgraded to the rib eye. Children thoroughly enjoyed theirs too and even my toddler enjoyed a few bites of hers ☺️. Had a chocolate fudge cake with custard for dessert and the children had a 'create your own sundae'. I didn't eat much of mine as it was a bit dry but in context, I left it for a while as I was tending to my toddler and her jelly so it was no longer warm. The children enjoyed it though and finished it off. There was a bit of a communication error towards the end but it was rectified so thank you. I want to thank the manager for the invite back to your establishment and it was a shame I never had the opportunity to thank you personally so I shall thank you via this with thanks to the male staff that tended our table tonight. Would you please pass my appreciation on to them please for all they did and thank you so much Joe! Staff are welcoming with great hospitality. Food was burnt and salad was shriveled. Was ok as was starving but doubt I'd order the same if I went back.
    2 people found this review helpful 👍

  • 3/5 Andy P. 6 months ago on Google
    Found this pub whilst away for a few days. Food was fine, quite enjoyable and fairly priced. Not much of a warm welcome from the bar staff though but later learnt there were only two on the shift....probably explained the lack of a smile. Restaurant was dark and needed a bit more light but was okay..ish.....our table, table 2, was a bit wobbly and could do with a bit of attention. Overall, I think 3 stars is a fair score.
    2 people found this review helpful 👍

  • 5/5 Andy M. 8 months ago on Google
    Good food, good quality and value. Efficient and friendly service
    1 person found this review helpful 👍

  • 5/5 Andy M. 7 months ago on Google
    Excellent evening. Great food, good prices and really good entertainment.
    1 person found this review helpful 👍

  • 4/5 angle w. 7 months ago on Google
    Table we booked was ready, staff were polite and friendly and food was good. However there was a delay in meals coming out together and not the correct cutlery available. This did not overly affect our enjoyment and will be back again.
    1 person found this review helpful 👍

  • 5/5 heather t. 1 year ago on Google
    What an absolutely fantastic time we had at a special night at The Village Inn with Tina Sparkles. We didn't stop laughing and the venue had been set up so well. It felt so intimate and was such a bargain price too, including a shot!! Absolutely gorgeous food made by Liv and served very quickly. We hope more events like this happen again. Highly recommend!!
    1 person found this review helpful 👍

  • 1/5 Dan 1 year ago on Google
    Salad missed 80% of the ingredients, it was just lettuce tomato cucumber. and EXTRA JALAPENO, even tho we asked (and even pointed on the menu) for halloumi cheese, as topping. Side order onion rings never arrived also. Very disappointing.
    1 person found this review helpful 👍

  • 1/5 kerry v. 10 months ago on Google
    The food was poor at best The chicken, gammon, steak was very very very dry and over cooked, if it was cooked fresh, which I doubt, then it would have taken longer than the time we waited, So improvements needed, although I don’t care because I won’t be back,
    1 person found this review helpful 👍

  • 2/5 Amanda G. 1 year ago on Google
    Not the best experience…. Not for the staff they were lovely, the food sadly let the place down, ordered the steak with garlic prawns, my steak was over cooked after ordering medium rare, time my food came back out all the rest table had finished their food I was even full from my chips and sides when it did arrive, not the best dining experience, would recommend they give steak knives out with the steaks … also couldn have bbq sauce unless we paid for it

  • 4/5 Sluggy D. 7 months ago on Google
    Having visited a beefeater the day before, it was an eye opener to visit the village Inn. Apart from the pleasant service, food was brought out much quicker, and the equivalent meal was cheaper, larger, and better cooked. The outdoor seating is close to a busy road but not too noisy most of the time.

  • 5/5 Susan j. 1 year ago on Google
    I take my hats off to all the Staff and managers for all the hard work they put into this Xmas breakfast with Santa 🎅 🧑‍🎄 it looked stressful but they pulled it off with a Happy Ending that to me was 💯 teamwork Thank you very much everyone. Orrrr by the way your food was fantastic I really Enjoyed my breakfast 😋 😀 😊 😄 ☺️ 😁 😋 😀 😊 Have a fantastic Xmas everyone and a Happy New year for 2023.xxxxx

  • 1/5 Lauz M. 1 year ago on Google
    Firstly, don't bother, you book a table and they don't remember you! They have the organisational skills of a toddler during a tantrum and the manners of a dying wombat! Their website is as out of date as Woolworths and reckon I'd have more fun in a Lidl toilet waiting for energy drinks.....

  • 4/5 sandy 1 year ago on Google
    Always a pleasant atmosphere inside, lovely seating, free car park, clean toilets and decent service. However, on our last visit for breakfast with a lot of us being veggies, we were thoroughly disappointed as they had run out of eggs and that was a big let down ! But generally speaking a good place to visit

  • 2/5 Tony O. 10 months ago on Google
    My food was so badly cooked - the veg was fused to the platter! It took over an hour for the food to arrive when the pub was only about 1/3 full. When it did arrive - one of our 3 main courses was TOTALLY wrong! We will NOT be returning!! - I suggest you don't even try it the once!!

  • 4/5 danielle f. 10 months ago on Google
    Breakfast and coffee was nice. Staff were good. Can get a small breakfast for 4.99 and change certain items if you don't like them. Worked from here for a few days. Would go for food here again.

  • 1/5 Jr 10 months ago on Google
    Place needed be closed. One hour to get a food in a normal day.If you order food on the app you never get it. Be prepare to wait long time to get your food. In the end I didn't try the food as I don't get it. So no idea if food is good, as service is not the food should not be as well.

  • 5/5 Hannah T. 10 months ago on Google
    Great atmosphere, staff were friendly and helpful. Great price for food and came out quickly. Drinks great price too. Will be visiting again

  • 4/5 Phantom PH PR P. 1 year ago on Google
    Service and atmosphere were very good, portion of food was very good but my Jumbo Fish and chips, the batter was excellent but the fish itself was a bit soggy which I think was frozen and wasn't defrosted enough, I might be wrong but that's how it tastes. So guys you need to pay attention to that please, and also my wife's chicken breast meal, was very good but the chicken breast itself was a little bit small. Good luck and wish you all the success.

  • 5/5 Richard W. 11 months ago on Google
    The Village Inn was very busy when arriving the staff coped very well. Table was ready as booked. Food was served in a timely manner, when i came to pay the manager was more than helpful. Thank you, Joel

  • 4/5 Beth 11 months ago on Google
    Have been coming to this pub on and off for years since my Dad used to manage the bar, it has had it's ups and downs but it's nice there now, staff are friendly, food is decent and it's got nice out door seating with plenty of shades. Not fancy but good local pub.

  • 5/5 Ian M. 5 months ago on Google
    The Inn accommodated our party of four on short notice with a wheelchair accessible table. The apple crumble was amazing - we’re coming back just for that dessert! Staff were friendly and attentive. Great selection of foods available at reasonable prices. Thank you.

  • 2/5 Laura C. 7 months ago on Google
    Good atmosphere and friendly staff but the food quality is poor. My meal (fahjitas) arrived without half of the advertised accompaniments. My mother in laws food was almost inedible due to the poor cooking meaning some bites were extremely spicy and others bland. Would happily come back for a drink but would avoid the food.

  • 5/5 Susie p. 5 months ago on Google
    Great pub, amazing value for money, thoroughly enjoyed meals. Staff are ever so friendly. Big thanks to ellie for going above and beyond and also the recommendations for the signature meals, each a success and the upgrades. Will be returning to try the festive menu, looks fab. Keep up the great work and xmas spirit village inn

  • 4/5 Richard W. 2 years ago on Google
    The place was considerably active, but a fair share of customers were outside so the place did not seem too busy or 'packed'. Staff were helpful and courteous. Pint of Carling was reasonably priced, and toilets were clean, if only a little small. ie. The sink was right next to urinal #1, hand dryer right outside cubicle #1.

  • 5/5 Gerald R. 2 years ago on Google
    Good value, excellent staff

  • 5/5 Steve F. 2 years ago on Google
    Nice family pub, lovely outside space. Food is excellent and plenty of it. You won't come away hungry. BEWARE. Don't forget to log your reg no at the bar or you'll get a £85 fee letter (£50 if you pay pronto), like I just did.

  • 5/5 Gillian K. 2 years ago on Google
    Really can't fault you. Dad is an 89 year old wheelchair user and you and your staff were so accommodating and helpful throughout the entire visit. Perfectly cooked food and lovely and hot. Excellent quality and value for money. Will be popping in regularly as now able to get dad out of his (very lovely local care home) following covid-19 relaxation of rules. Thank you so much to all your staff for making our meal out so enjoyable and relaxing. See you soon!

  • 5/5 Alan S. 2 years ago on Google
    Great value food, and VERY polite, quick, efficient service.

  • 4/5 Simon Buckley (. 2 years ago on Google
    Cannot fault the main food for the price. Macaroni side was very small. As with a lot of places it seemed a little under staffed so food did take 1 hour to come out from ordering (party of 6). Desserts are also good value and very tasty.

  • 5/5 Farshad E. 2 years ago on Google
    Amazing staffs and excellent foods. My family loves the place. Strongly recommended.

  • 4/5 Lydia W. 2 years ago on Google
    Nice local pub, standard food, large garden.

  • 5/5 Miliux 2 years ago on Google
    Very tasty food, and they bring so much that i couldn't eat all. Definitely recommend. Also free parking if you make registration your vehicle in the pub, just need to enter plate number. Have toilets. Very friendly and helpful staff. Great restaurant!

  • 5/5 john m. 2 years ago on Google
    Really good service from friendly staff. Food tasty and well presented. Will be booking a table again soon.

  • 4/5 Fiona C. 2 years ago on Google
    Friendly helpful staff. A clean bright and comfortable environment.

  • 1/5 K D. 1 year ago on Google
    Awful. Staff just blank you and walk away when you approach the bar. Kept us waiting over 20 minutes for ice cream and with a child who has additional needs it’s not easy to keep them happy for that long. We ordered the sizzling grilled chicken, it states it has “lemon & pepper seasoning with a garlic dressing” it literally came with a blob of garlic butter on the top, no lemon taste at all. The food was basically bland. Stick to beefeater. The menu shows a free drink with a main meal when you use the QR code…yet it didn’t come up and we were just shrugged at when we asked at the bar.

  • 2/5 Gareth S. 2 years ago on Google
    I been to this place many times and the food was not the best but I was keen to try out there new menu and give it another try. I will start with the pros, I love the new look of the place and also the menu has a lot to offer. Staff are nice and understanding. Food portions not the best for price. Negatives, the wait time even when the place is quiet is on average 30-45 minutes. This was just for a plate of Nacho's. I cancelled after 50 minutes of waiting and a few others also did the same. The village gave a refund and explained they have chef problems and them getting up to speed with.menu. also I don't think they are fast enough. If you have a great menu but not the chef's or speed to deliver then you will lose customers even when your quiet the times for food is not acceptable. Hoping you can sort this out otherwise you will get many more reviews of unhappy customers who cancel and go to harvester coed y gores which is busier but still quicker with food. This was my third visit as I like to give chances but there is still room for improvement and I hope they take this review and use it to improve where they fail.

  • 5/5 Joe 1 year ago on Google
    Clean welcoming establishment with easy access to both pedestrian and cars. Warm interior with helpful staff. Good prices and good practices - No glass outside only plastic! Very nice place to stop for a packet of crisps and a drink or a full meal.

  • 4/5 Christian U. 1 year ago on Google
    In walking distance to the Tesla Supercharger in Cardiff. Therefore we went to get a quick meal and were not disappointed. Much better than the usual fast food options around most fast-charging point.

  • 5/5 Debbie B. 1 year ago on Google
    First time coming here was recommended by friends. And we will definitely come back. The staff were friendly and helpful. The pub is well presented. Food was served quickly and was delicious

  • 1/5 Peter M J. 1 year ago on Google
    Dreadful experience last night. They said my booked table had been cancelled (incorrect) but as it was a 'quiet' night they did have a table. On this 'quiet' night it took 50 minutes before our 3 meals arrived. 2 of these meals had to be sent back. 1 steak was like leather and the grilled vegetables served with the chicken we're cold and uncooked. Another long wait for replacements meant we were eating our meals at different times. Drinks were served in plastic glasses. Never again.

  • 1/5 Christine P. 1 year ago on Google
    Sang the praises with regard to this pub when it reopened after lockdown. It had been much improved so we returned to a weekly visit for a few drinks and food. Last week a notice read “No fish or scampi due to Deep Fryer problems” This week this has still not been resolved. Made a choice on our food but it took three choices before I could get a meal. Very, very poor attitude to paying customers - an indication on the table that there was a limited menu would have helped and just good manners!! My meal arrived which should have been Hunters Chicken - it was a burnt offering - the sole of my shoe would have been less tough than the chicken and I love crispy bacon but sorry to say it was cremated!! I should have asked for my money back but I was SO angry at our treatment I couldn’t allow my blood pressure to increase any more. Please treat customers with some respect and not let them order food and be told repeatedly “Haven’t got that” - so frustrating! Needless to say NEVER AGAIN

  • 5/5 Rachel J. 2 years ago on Google
    My family and I came there on Fri 22nd April for my step-son’s 18th birthday. He’s autistic (Asperger’s) and is very particular about where and what he eats. He’s been coming there since he was about 4 years old. There was a party of 16 of us so a lot to accommodate for as well as the needs of my step-son. It was all done brilliantly. Food was fab and came quickly. My step-son was happy and loved every minute. The staff were efficient and attentive. Myself and my partner were nervous about it going well and it couldn’t have gone better. Thank you so much for a great evening for me and my family, and especially for my step-son too.

  • 5/5 Janice M. 2 years ago on Google
    6 of us Went for birthday meal on 23/3/22 we had a range off different meals from steak, rack of ribs, chicken . Every meal was delicious an cooked perfectly well done to the cook *****

  • 5/5 Richard O. 1 year ago on Google
    Came along last Saturday as part of a group of 8, we had not booked in advance but a couple of tables were soon joined together. We were a bit disappointed that there were no real ales and that the beer was served in plastic glasses - apparently due to a fight being live on TV. My food was really enjoyable. I know a mistake was made with another meal but this was quickly rectified without problem. What made the difference was the staff. They were pleasant, welcoming and gave as good as they got (especially Olivia!) It all made for a really nice happy night in a friendly atmosphere.


Call +44 29 2073 5361 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Food at bar
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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