1/5 Anon 1 year ago on Google
I’m
genuinely
confused
by
these
reviews
and
I
don’t
like
to
be
negative
but
I
feel
the
need
to
share
my
experience
after
booking
a
stay
for
me
and
two
friends,
which
was
not
at
all
as
expected.
Upon
arrival
me
and
my
friends
spent
some
time
considering
moving
to
alternative
accommodation
due
to
the
dirt,
mould,
dried
blood
on
the
wall
etc.
Due
to
a
local
event
there
was
no
availability
elsewhere
so
we
had
no
choice
but
to
stay.
The
accommodation
in
which
we
stayed
was
NOT
clean.
There
was
a
lot
of
mould
in
the
shower,
a
broken
shower
hook,
mould
around
windows,
dirty
bed
skirts,
broken
door
hooks,
dirty
windows,
cobwebs
down
the
side
of
the
bed
etc.
It
really
was
disgusting
and
I
was
embarrassed
as
I
booked
the
accommodation
in
good
faith
on
behalf
of
my
friends.
I
received
an
email
from
the
accommodation
after
our
stay
asking
for
us
to
raise
any
issues
with
them,
at
which
point
I
raised
all
of
these
issues
including
photos.
No
solution
was
offered
and
I
was
told
they
would
take
it
up
with
their
cleaners.
I
don’t
feel
this
to
be
satisfactory
customer
service,
far
from
it.
Subsequently
I
followed
this
up
booking.com
who
contacted
the
Inn
and,
yet
again,
they
refused
to
offer
any
solution
or
compensation.
I’m
really
disappointed
by
their
lack
of
cleanliness
and
customer
service.
I
would
urge
anyone
who
wants
to
stay
in
clean
accommodation
to
AVOID
this
accommodation.
Me
and
my
friends
feel
really
let
down.
