2/5 Alex B. 6 months ago on Google
The
games
were
super
fun
and
our
group
had
a
good
time
bowling,
on
the
shuffleboard
and
arcade
games.
However
the
communication
and
overall
organisation
from
the
employees
was
really
sub-par.
I
continually
kept
being
told
different
things
from
different
people.
This
started
during
the
booking
process
(booked
and
paid
£300
for
a
party
package
and
then
was
told
it
was
different
to
the
one
I
was
originally
offered
so
then
had
to
negotiate
back
to
2
games
of
bowling
not
1;
was
also
told
we’d
have
2
welcome
drinks
and
then
by
someone
else
just
1).
And
this
continued
at
the
venue
when
booking
the
arcade
games.
It
was
very
confusing
which
were
bookable
or
not,
we
were
told
it
was
super
flexible
and
we
could
do
what
we
liked.
We
were
playing
on
the
air
hockey
and
were
told
quite
rudely
by
an
employee
that
there
was
a
booking
and
we
needed
to
stop
immediately.
I
was
confused
as
I
was
told
by
someone
else
it
wasn’t
bookable.
I
enquired
into
booking
and
paying
for
shuffleboard
(as
this
was
not
included)
and
was
told
it
was
available
in
an
hour.
I
said
ok
and
paid
for
it.
I
was
then
told
by
someone
else
it
was
available
now
and
had
a
booking
in
an
hour
and
we
had
to
use
it
now
or
lose
it.
I
just
felt
a
bit
cheated
on
multiple
occasions
when
I
paid
for
something
and
then
was
immediately
told
something
different
to
what
was
offered/advertised.
So
overall
the
games
were
good
fun
but
the
organisation
and
communication
from
the
staff
needs
massive
improvement.
I
wouldn’t
rush
back.