This Chipotle is centrally located adjacent to the South Bay Pavillion Shopping Center and IKEA. So perfect stop during your shopping. It tends to attract a lot of customers. The line goes through relatively quickly. Though I find it pricey for a fast food chain. $7 or 8 for an Entree (Burrito, Tacos, Bowl, or Salad) without a drink or side. The food tastes good, but I would prefer going to a Mexican restaurant and sit down in a more relaxed environment for those prices.

Very disappointing, I found a piece a paper in my bowl!!!! You would think since Covid-19 is going on "CLEANLINESS" should be top priority!!

Bad customer service. Who ever owens this spot needs to do some serious customer service education classes. Rude, and very unfriendly. I ordered 2 salads and one burrito. And my burrito was wet from having too much of the sauce. She gave me the meat from the bottom of the pan. When I asked for fresher meat they refused. I will not come to this location in the future.

Very stingy with the portions when I went...There was no rush and the line looked freshly restocked, so I'm not sure why the guy was not properly filling my burrito. It didn't even seem like he did one full scoop (which is the standard and what I'm usually okay with). He was even stingy with the guac, which is extra. Since I've worked in plenty of fast food restaurants before, I always try to show a bit of grace whenever I go out to eat but it's getting tiring. Chipotle's prices are increasing, so it shouldn't be much of a problem if a customer asks for more of something...The guy had the nerve to ask if my burrito looked okay and I thought that was funny. Of course I asked for more portions though. Despite that problem, I had no issue with the customer service. I know these types things tend to be a management problem. From my understanding Chipotle employees get scolded by management for giving out too much, so that's why I don't attack the workers personally for it.

This is genuinely the best chipotles I’ve ever been to, the food is always fresh and the workers are nice! And it usually very clean compared to some Other chipotle’s during a rush

Great service!!! Did an online order for my job. They had it ready right on time didn't even have to wait. Sandra the cashier was very nice and friendly. She made sure my order was put together without a hitch. I'll be coming back here more often for lunch.

Always good food and fast service.

Great customer service and the food is always fresh. I work in the area so this is always my to go restaurant.

Pick up was easy , an employee passes the orders out, real nice.

The food was good but if you have to much you might end up on the toilet all day

I come here sometimes and never received 5 star service. But today takes the cake Me and my pregnant wife entered and asked if they were still open and they said yes. My wife proceeded to say hi to a man with long hair and tattoos on his face. He looked at us dead on our eye, said nothing and proceeded to do what he was doing. I felt disrespected and unwanted. This is rude and not fair, despite him having tattoos on his face, we did not judge him and proceeded to treat him with kindness by speaking, all for him to look at us up and down. why couldn’t he have the decent to speak back. On another instance I came here and asked if my drink was in the bag, the cashier stated he didn’t know and said to check. This location makes us feel very uncomfortable and not wanted. When a customer is nice enough to speak the least you can do is speak back.

Ordered ahead of time for pick up. Lady said there was a confusion, my order is not even ready. Smh incompetent !

Ridiculous on the prices. My total came out to $18.71 for just a decent bowl. I’d rather try waba or flame broiler for a better price.

Went in on my lunch break long line but fast service was in and out liked the attention to detail.

Order not correct, No protein in protein bowls. IT was a Door dash delivery, and all 3 were incorrect . we cannot even get a hold of anyone, it's all automated. what happened to customer service.

The workers are very nice but I get the exact same thing never change up my order some how this location over charges me. Compare to other locations.

THEY NEVER PROVIDE FORKS. Half my bowl is eaten?

Love love love this Chipotle. The staff is so kind and efficient every single time. Angelica took care of my carry out order this time and she really went above and beyond for me. Thank you Angelica!

Yes, it is clearly a chain. But not all chipotles are equal. This one has done a great job with prep and cooking, I am just glad I work down the street and get to enjoy them as frequent as I do.

They were in such a rush that they didn't add my meat to my bowl. Thankful I didn't get charged either but still. I didn't realize until I go home and my bowl was meatless.