Terrible service to the user, it is impossible to make an appointment, neither by phone nor by WhatsApp, I had to go personally to make the appointment and the person at the reception is unfriendly, always with his bitter face and his attention is super super slow, they also gave me The appointment is in a month and a half, I don't understand how they play with people's health, the saddest thing is that the EPS is the one that sends me there, otherwise I would never return to that place

We have been there since 6:15 am, for an outpatient intervention, supposedly at 7 am, it is 9:45 am, and I don't know if they have already finished or started, what a lack of control... We returned today, April 19, 2023, medical appointment at 2 PM, the people entered with Dr. Barbosa at 2:35 pm, and the doctor had not arrived, he is living Tasty...very bad service, he didn't even sign in in order of arrival and the last one who arrives knows how to do a big interrogation of everyone present to see who is the last one 😂😂😂😂, let's mess it up...

Terrible customer service. They know it and do nothing to improve it. Their attention channels are useless. Do not go to this IPS and if it is strictly necessary, good luck.

Terrible el área de atención de clientes, hay más de cinco números de teléfono y nunca contestan, es increíble que hayan pasado dos días y la comunicación es imposible, es pésimo la atención informativa

Now the quotes are only taken from the page. This is where you should communicate so you don't waste time on unanswered calls. Nowadays the dating process is changing.

Nunca contestan tengo 2 meses tratando de comunicarme con esas líneas que supuestamente están habilitadas y lo que hacen Es desviarme las llamadas.

es desesperante llamar a esas lineas y nadie te atiende

Worst impossible

Very competent and friendly Doctor, that is also fluent in english. Only a small warting period, I think patients are operated in the order they arrive.

They never answer the phones, I need to schedule an appointment they don't answer

Terrible service, all patients are scheduled at the same time, and have to wait up to two hours to be seen, everything in life requires order, more respect for other people's time

Horrible attention, Dr. AUGUSTO Mendoza is rude, he did not let me speak at any time, his attention is terrible and offensive. My eps sent me and I have to go back but I prefer to pay somewhere else, so I won't go back there. They are humiliating.

The telephone service is horrible and impossible to get in touch with you. What inefficiency!☹️

Worse attention is impossible, it is very annoying that they never answer, they respond to you once and then stop responding, they do nothing to improve the service, this is the ips with the worst attention that I have seen