HalaOla restaurante image

HalaOla restaurante

Restaurant Pizza restaurant Restaurant brasserie

😠 Terrible customer service. Lots of very young staff trying to look busy with only us as customers!!!! Tried to order food and a waiter pointed at a QR code poster stuck to a tree!!!! No help whatsoever!!!


Address

Ctra. a La Azohía, 19, 30868 Cartagena, Murcia, Spain

Contact

+34 642 18 71 53

Price rating

$ $$$

Rating on Google Maps

3.90 (834 reviews)

Open on Google Maps

Working Hours

  • Friday: 11 am to 11 pm
  • Saturday: 11 am to 11 pm
  • Sunday: 11 am to 11 pm
  • Monday: Closed
  • Tuesday: 11 am to 11 pm
  • Wednesday: 11 am to 11 pm
  • Thursday: 11 am to 11 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ross m. 1 year ago on Google
    Terrible customer service. Lots of very young staff trying to look busy with only us as customers!!!! Tried to order food and a waiter pointed at a QR code poster stuck to a tree!!!! No help whatsoever!!!
    1 person found this review helpful 👍

  • 1/5 ANDREW R. 2 years ago on Google
    The worst meal we have had in Spain in 16 years. I ordered the chicken brocheta. It only had 3 pieces of chicken on it and they were raw in the middle. We told the waitress who tried to tell us that that is how you eat chicken and if you want it cooked right through, then we should have asked when we ordered it. She then went on to tell us that there are even people who ask for their chicken to be cooked even less than what mine was. I don't know who the inexperienced childish waitress thought she could fool, but it wasn't us. We won't be going back. You leave your health in their hands by going there. Inflated prices for a poor service and poor quality
    1 person found this review helpful 👍

  • 5/5 tina 3 years ago on Google
    Very good meal all round. The cheesecake was to die for! Staff were very pleasant and we were well looked after. They made a great fuss of Sassy 🐕. Will definitely recommend this restaurant to my family and friends. Loved it! X
    1 person found this review helpful 👍

  • 5/5 Angela H. 3 years ago on Google
    This is such a great place in a friendly atmosphere. The staff is very attentative and the food is great. We come here for the second time This summer and for the third year in a row. The first time This summer we had loads of pizzas, meats, wine and beer. The second time we had paella, patata fritas, sangria and beers. Six adults and six kids and we payed in total 150 euros each time!

  • 3/5 Angela H. 2 years ago on Google
    This place is not what it used to be. Over crovded, overpriced and quite rude staff. The Paella is still excellent but the pizza overpriced and not so good. The only reason this gets 3 stars is because we have hade great experiences in the past.

  • 5/5 Colin B. 5 years ago on Google
    Excellent bar and restaurant. Great owners and staff. Good selection of quality food with a number of reasonably priced menu options for those who might want a snack rather than a large meal. Very pleasant atmosphere and great sea view outlook. Definitely worth a visit

  • 5/5 dhara p. 2 years ago on Google
    Great food, service and good price. The staff is really sweet, helpful and they gave the water for the dog too😊.

  • 1/5 martine s. 5 years ago on Google
    Previously had some good meals here. So much so we have recommended a number of our friends here, and booked a table for 12 of us for my partners 65th birthday. Even checked all details on 2 separate occasions and took down decorations for the table for the event. Very disappointing then for us all to arrive for the big event to find it closed!! Yes, extenuating and unforeseen, and sad and genuine circumstances but a phone call would have been nice. I had even been calling on a few occasions during the 2 previous days to check all was ok but no reply. The day after the event i sent a text. The reply said they had phoned me twice but the number didnt exist. I know for sure they had the right number as i checked it twice and even checked it when they wrote the reservation in the book. An apology and the offer of a free bottle of wine on our next visit would have been most appreciated but no, nada. Oh and no acknowledgment or the offer of the return of the table decorations i bought and left with them. Needless to say none of us will be returning and i wont be introducingvfurther friends there. A shame but the customer service could do with some improvement!

  • 5/5 Bobby 8 months ago on Google
    We stopped here a couple of times and was very happy with the service. The meals were very nice and we have no complaints. Even though we don't speak Spanish the waiter was very helpful and we managed to fumble our way through ordering.


Call +34 642 18 71 53 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Salad bar
    • ✓️ Small plates
    • ✓️ Healthy options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating

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