I just want to start off by saying I work at an urgent care and completely understand wait times and how the “norm goes”. The ladies up front were the sweetest and very helpful. My sister came into the clinic to be seen for some blood work. She faints at the sight of blood and asked for me to be with her. After waiting an hour (which was totally fine-again I understand) the MA/nurse screamed saying I can’t go back with her and completely dismissed my sister before even saying hello. Before we could explain or say anything she jumped down our throat and completely shut us up. I understand trying to limit people in the room but there WAS room in there and the fact that she was so nasty, impolite and very unprofessional it was so so upsetting. It upset me even more because I would NEVER talk to some one with the amount of disrespect she did ESPECIALLY a patient. If I could give this place a negative rating I would. I truly hope she gets fired so the next patient won’t have to get treated that way. We wont be back. Save your time and your money.

Excellent staff. Quick but efficeint. Dr Chan was very personable, professional & patient. He explained my situation and made sure I understood all the next steps to ensure a safe recovery. They also followed up on a Sunday afternoon to confirm I was improving and to advise on continuing my antibiotic. I highly recommend this urgent care.

I needed to be seen today for severe pelvic pain. The staff was very friendly and put me at ease. They took their time and answered all my questions. I would recommend this clinic to anyone in the area without a primary care provider.

Doctors/nurses are great. The rest of the staff is completely incompetent. I spent two hours waiting to be seen and two hours going to multiple pharmacies trying to get my prescription filled because they kept sending it to the wrong pharmacy. I still didn't get my prescription yet.

All the staff were polite and professional. The lady at the front desk was amazing. My insurance is for "catastrophic" situations only, but she contacted my company and arranged a discount for me, which I didn't think was even possible.

Worst experience. Waited a full hour. When they finally call me they tell me I have to pay $75 before I can be seen because they are an out of network provider. I show her on my insurance app they are in-network. Then she says “oh sorry that is for the deductible you haven’t met”. I again show I have fully met my deductible. She then just says it is policy and I need to pay $75. I inform her that I just need a step swab and that there is no way that would be $75 considering I have met my deductible and they are in network which means I would only owe 10% of the cost of the visit. She calls another person to go back while I am informing her there is no way this will cost $750, $75 being 10% of that. Finally she goes back to talk to someone and agrees I can be seen and pay at the end but now my turn has passed and I will need to wait likely another hour or more. So incredibly shady. I called her out on her lies of being out of network and also for having not met my deductible so she basically skipped me in line. I left and went elsewhere that is actually above board and not trying rip off sick people by lying to them and taking far more money than they actually owe hoping they don’t get called out on the lie. Stay away!!

This is easily the best urgent care I have been to! Dr. Ramona and the nurse Cierra were genuinely the sweetest and gentle professionals. I felt cared for and was given great advice for my sickness. The online process of setting up your appointment and filling paperwork makes the visit soooo effortless, you even can check in via qr code when you arrive. I was seen in less than 20 minutes and even though I didn’t speak much with the front desk staff, she was sweet as well. Highly recommend!

These people are so rude. I checked into the app when I got here for my appointment, I was 20 minutes early and it said they would notify me when they were ready. I finally got the notification an hour later so I quickly go in and they tell me now I have to wait because I wasn’t here right when they called me. I literally walked in 30 seconds after I was called and got out of my car as soon as I was notified, if they had explained nicely that I needed to wait that would’ve been fine, but they were literally so rude about it.

The visit was fast and the doctor seemed knowledgeable and very nice. She was willing to listen and answer any questions. I visited at around 10:00 am during the spring (June); it was not very busy and I had a very easy time checking in and being seen. Thank you!

Made a appt for 230…waited an hour to be seen.saw two walk-ins go ahead of me…nurse seemed uninterested or mundane. Doctor was attentive and nice. Only reason for the one star tbh. They weren’t that busy when I walked in. Maybe they are understaffed but I would only go here as a LAST option if you’re stuck for time.

The Reception Staff and all Medical personnel are exceptional. I have had three visits in the last year and never had a bad experience. They are respectful, expedient, and knowledgeable.

The staff at this location were exceptional. Everyone from the front desk, to the nurses and the doctor. I was seen in a timely manner and had a diagnosis and treatment plan that I was happy with and that made sense.

Staff were courteous and friendly. We didn’t have to wait long for our appointment. The one negative I have is that I made my appointment over the phone and filled out the online check-in including my insurance, I wish it was made aware that physicals are NOT covered by insurance. It is not posted on the website, the receptionist who made the appointment should have said something.

Came in as a walk in today and got here at 745. I understand that they take appointments, but I was literally the second patient to walk in and waited until 905 to be put in a room! Not to mention the Nurse was extremely RUDE!!! She literally talked to me like I was an inconvenience after sitting sick in the waiting room for over an hour!!! I highly DO NOT recommend coming here…

This urgent care had very caring, friendly staff members. I felt like they were really concerned about my well being and wanted me to get better. I did have a good wait, but I’d wait any day to get treated so well.

Other than timeliness the Dr. Was exceptional and kind. She explained everything thoroughly and listened to my concerns. She offered solutions and took suggestions. Wish all of my medical visits could be so vigilant.

I had a great experience this morning. The front desk person had called out, but the nurse jumped in and handled everything perfectly…she communicated well with the people in the waiting room. I was seen quickly, and the nurse and PA both had great bedside manner. The PA was attentive and listened well. I was in and out in about 15 mins and I had my prescriptions about 15 mins later. Highly recommend!

spent $100 to spend 15 minutes waiting after appointment time and 2 minutes with a doctor. Maybe understandable if I wasn’t the first and only patient in the building. No flu test administered, no covid test administered. Wasn’t even asked if I’d gotten either vaccine this season. Didn’t look in my throat, in my ear, didn’t feel my lymph nodes. Did absolutely nothing besides listening to my lungs for 10 seconds. For the price I paid, I expected for my symptoms to be addressed and care actually provided

I booked an appointment online to be seen for foot pain at 10:45 AM and made sure to fill everything out before hand, but still only saw a physician assistant at 11:55 AM. According to the app, I had no one in front of me on the wait list, but the front desk lady said I had one person. The place was mostly empty, two more patients waiting beside me. I waited through annoying talk shows playing loud on the TV. I tried to work on my laptop while waiting but their free wifi was useless. They took X rays and the PA explained, by drawing doodles on a piece of paper, the cause was a minor heel spur, then sent me home with care instructions. I asked for X ray copies to make sure I actually saw my bones, and they provided a CD. These days no one uses CDs, it is time to move on to USB flash. I would not recommend this urgent care.

Great Staff at this location, from the reception to the nurses Care to the Doctor! They were All Very friendly and the doctor provided great information pertaining to my Reason for being there and going forward!

Wonderful staff. Every person I interacted with was very helpful and kind in addressing my ear infection. I had been traveling many hours and stopped here in an emergency on my way through the state. My phone battery was low and I was so stressed beforehand, but the staff ensured I was taken care of. I was seen asap and I got my prescription quickly. I am feeling so much better just 24 hours later!

Next Care urgent care is a great place! They are professional, kind, and courteous. Their doctors are the best. If you need care this is definitely the urgent care you should go to. Walk ins are welcome or you can schedule your appointment time on line. What more could you ask for from an urgent care!

I walked in waiting behind a young lady with family in an exam room down the hall. She was having an extended conversation with the receptionist about insurance. A gentleman stood aside wearing a mask coughing and sneezing saying he had the flu and had stood behind her waiting at least 15 minutes. I stood masked 10 feet away from both of them. After my own wait of 15 minutes, the guy passed me to sit in the waiting room. I then did my front desk business. Four days later I tested positive for COVID-19. Coincidence?

Very pleasant experience and super nice dr and staff. I am not a fan of urgent care just because you never know what you will get or how long you will wait. I felt like the dr was knowledgeable and very nice. She was easy to talk to and answered all of our questions. If I need urgent care again I will go here.

The staff is really friendly and helpful. They were able to fit my daughter in on a same day appointment with a very short wait time. They wrote her prescriptions and we were able to get her started on them that same day as well. I highly recommend this place.

Next care was fantastic! Took me in on time and the staff was amazing. The front desk made me feel so welcome and the nurse practitioner was fantastic. Kind and gentle and cared. Thank you!

1.5 hour total visit for sore throat. Just wanted to get a strep test to assure white spots weren’t Strep A. Provider Maria said didn’t see any white spots adding “show me with a mirror if you do see them, because I don’t.” I don't usually carry a mirror around, wasn’t offered one, and not sure how that would work exactly so felt like the comment was a little presumptuous. Was just trying to be safe since I know strep a can lead to complications. All in all, tested negative for strep and they sent a culture which was a relief and why I went. Support staff was great🙂