Zara image

Zara

Clothing store

One of the Most Revieweds in Arrondissement de Maârif مقاطعة المعاريف


Address

Bd Al Massira Al Khadra, Casablanca 20250, Morocco

Website

m.zara.com

Contact

+212 5223-62337

Price rating

$$ $$

Rating on Google Maps

3.70 (2.1K reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 9 pm
  • Sunday: 11 am to 8 pm
  • Monday: 10 am to 11 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: staff (7) Zara (7) clothing (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 zineb b. 2 years ago on Google
    Good but in general the prices in Morocco are extremely high for what it is worth. I understand the taxes are high hence the prices but they definitely should revise the business model if they want to be as competitive as the Spain prices which are just a few kilometers away. Especially if many of the models are made in Morocco but with a huge price gap vs Spain.
    4 people found this review helpful 👍

  • 1/5 ibouda s. 1 year ago on Google
    Worst customers service ever. I chose 6 pieces and I want to enter to the fitting room, The staff he stand front of me without greeting or nothing and he say no it’s not allowed I accept it, but after 2 minutes I saw 2 person coming out from the fitting room and the person how stop me was there, After I saw people change out of the fitting room , i vist Zara store’s around the world and first time I feel it it’s not in the stander. Date: 11/6/22 Location: Zara maarif ( men's area) Time : between 4:55 pm to 5:40pm
    3 people found this review helpful 👍

  • 4/5 abdelilah el h. 3 years ago on Google
    The first Zara store in Casablanca, very large, well stocked. Some good deals from time to time which makes it an interesting shopping experience. I will appreciate when the staff respects the observance of the measures aiming to reduce the number of Covid contamination such as temperature reading and the wearing of masks.
    2 people found this review helpful 👍

  • 1/5 soufiane N. 1 year ago on Google
    It’s very sad saw how employer treat the customer they think there are superior or something and so sad for regulation for change or refund when always
    2 people found this review helpful 👍

  • 1/5 Ayoub S. 1 year ago on Google
    Poor service 10:03 AM Zara still closed and once inside at 10:05 no greeting no excuses staff not helpful at all
    1 person found this review helpful 👍

  • 1/5 ayman j. 1 year ago on Google
    There's no air-conditioning and they send everyone to same checkout place.
    1 person found this review helpful 👍

  • 5/5 Adeeko A. 1 year ago on Google
    Well-stocked walk-in store with varieties of clothing and accessories. Great customers service. Very affordable perfumes you.
    1 person found this review helpful 👍

  • 2/5 Emil H. 2 years ago on Google
    Very disorganized and almost always messy. cashier's very very slow.
    1 person found this review helpful 👍

  • 4/5 lee l. 2 years ago on Google
    Huge collection, and with an easy to find location in the center of Maarif Casablanca
    1 person found this review helpful 👍

  • 3/5 Omar A. 3 years ago on Google
    The McDonald's of clothing. However even with low expectations the queue was too long with not enough registers. Counter-intuitive sanitary "precautions" making everyone pay at one single bottleneck. Not cool.
    1 person found this review helpful 👍

  • 1/5 Reda T. 6 months ago on Google
    Very poor customer service mindset. Disappointing service level.
    1 person found this review helpful 👍

  • 3/5 Mohamed Z. 1 year ago on Google
    The place is good,but the escalator is not working also the elevator itwil

  • 3/5 أسامة �. 1 year ago on Google
    Great building, very judging security and the electric stairs are not working

  • 4/5 eternal m. 7 months ago on Google
    Some of the staff can be unnecessarily rude. This specific Zara is always a mess. Idk if it's only during the times I visit it or if it's always like this. But it's hectic and messy every time I visited it. I know some of the staff are doing their best to keep it organised but it can feel a bit overwhelming at times. As for the clothes they have, I'm not sure if this applies only to this one Zara, but besides being ridiculously overpriced, the clothing items I find here are always over the top, not something for everyday outfits.. not my cup of tea but I'm sure others may enjoy their style. In sum, it needs more organisation and staff and also the security guard can be nicer to the customers.

  • 1/5 Chaimaa S. 4 months ago on Google
    Bad quality and high prices. Definitely don't recommend.

  • 3/5 Abdelhamid B. 1 year ago on Google
    U can't find everything here

  • 3/5 Chairi H. 2 years ago on Google
    The clothes are good, but the place is so hot and warm, almost suffocating

  • 1/5 Татьяна �. 1 year ago on Google
    Worst Zara I've ever been in. The halls and fitting rooms are a mess. Of all the booths in the women's fitting room, only 3 worked. I waited more than 20 minutes in line and, as a result, there was no light in the booth that I got.

  • 4/5 Kevin S. 1 year ago on Google
    Typically ZARA is super overcrowded and messy. This place actually was super fine to shop at. Well done

  • 2/5 Mortis C. 3 years ago on Google
    Repetitive products every year there is barely a change. and there is no creativity. men clothing product line also need more varieties.

  • 3/5 Zaouch w. 2 years ago on Google
    Overly pricy items

  • 5/5 ija-sara s. 2 years ago on Google
    Love the place

  • 5/5 ahmed a. 2 years ago on Google
    Good service, good selection, and nice store

  • 5/5 Asmae 2 years ago on Google
    One of my favorite clothing brands, the store offers a great selection of products from female, male clothing items to even zara home products. The staff is very active, i never had a problem getting an info or asking around for a clothing item. The clothes are very well displayed but it's a shame that the customers are very rude/inconsiderate and leave a mess behind them (literally a trail of clothes on the floor) .


Call +212 5223-62337 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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