NEVER JOIN THIS FITNESS CENTER. SCAM!!!! Since I was on vacation in Portugal, I joined this fitness center. I explained to the receptionist that I only needed the membership for 2 weeks. The receptionist told me that I would only pay about 6-7 euros for this. Now I'm getting paid 6 euros a week, despite the fact that the employee promised me otherwise. He even lent me his tablet so I could sign up, and again confirmed this information. Since then i have been charged weekly, despite my membership is cancelled! I have explained the customer service situation where Marisa from their customer service clearly does not care. She writes that I just have to pay, without the sea reading my email. In addition, the center is dirty, smells and has poor ventilation. I cannot recommend Fitness Hut at all, and neither this center. Sign up for another fitness center!

(Translated by Google) The monthly price is good but monitoring by professionals is terrible. From the time someone comes to do some exercise wrong, the employee's obligation is to alert the client and correct it, but these employees simply look on, not wanting to know if the person will have any injuries in the future. They are very self-interested, they only help those who pay. Value of just one assessment class €20, and the prices that each personal trainer asks are absurd. If I take 1 class per week with a personal trainer, it will cost almost 200€ plus the amount paid monthly. 2 lessons per week 300 or so euros 4 lessons per week 600 and such euros ??? The prices they charge are absurd. They should be more affordable in terms of prices and should follow up better with customers. Well, regardless of whether customers don't pay a personal trainer, he pays for the gym service and speaking of fitnesshut, they have conditions to be a good gym but they have incensable and self-interested collaborators If they are really qualified and know the injuries that the person can suffer in the future and people come to do wrong and don't say anything, it's because they're no good, they're only qualified because they have certificates of achievement, other than that score 0 If a client gets an injury because of overloading some part of the body wrongly, whose fault is it?? It's from the customer, right?? The money from the treatments also comes out of the client right ??? Worst of all is not helping customers when they are doing the wrong exercises and then commenting among themselves what they saw. Last week I saw such a situation, a personal trainer making fun of a client for doing the wrong exercise. there's no joke I give this rating a 1, because you can't simply put less (Original) O preço mensal é bom mas acompanhamento dos profissionais é péssimo. Desde a altura que vêm alguém a fazer algum exercicio mal, a obrigação dos colabroradores é alertar o cliente e corrigir, mas estes colaboradores ficam simpmesmente a olhar, nao querendo saber se a pessoa futuramente irá ter alguma lesão. São muito interesseiros, só ajudam aos que pagam. Valor de só uma aula de avaliação 20€, e os preços que cada personal treiner pede é absurdo. Se eu fizer 1 aula por semana com um personal treiner ficará quase 200€ mais o valor pago mensalmemte. 2 aulas por semana 300 e tal euros 4 aulas por semana 600 e tal euros ??? É um absurdo os valores que cobram. Deveriam ser mais acessiveis nos preços e deveriam acompanhar melhor os clientes. Pois independentemente dos clientes nao pagarem a algum personal treiner, ele paga o serciço de ginásio e falando do fitnesshut, têm condições para ser um bom ginásio mas tem colaboradores incensiveis e interesseiros Se realmente sao qualificados e sabem as lesões que a pessoa pode sofrer futuramente e vem as pessoas a fazer mal e nao dizem nada é porque nao prestam, só são qualificados porque têm certificados de aproveitamento, fora isso nota 0 Se algum cliente ficar com uma lesão por causa de sobrecarregar alguma parte do corpo de forma errada a culpa é de quem ?? É do cliente né?? O dinheiro dos tratamentos tambem sai do cliente certo ??? Pior de tudo é nao ajudarem os clientes quando estao a fazer os exercicios errados e depois comentam entre si o que viram. Semana passada vi uma situação dessas, um personal trainer a gozar com um cliente por estar a fazer o exercicio errado. Nao tem piada nenhuma Dou nota 1 nesta classificação, porque não dá para meter menos simplesmente

Experiencing the same issue as many others who have left a one star review. We signed up for one month, with the promise that this would be canceled and we would not be charged again. We’ve been charged consistently since October without our permission. We have sent numerous messages on every platform possible without any response to these issues. Do NOT sign up for this gym. Do not make the same mistake that we did.

The gym is not small, but is normally packed – they are not selective when it comes to add more clients. You need to be very lucky or go at specific times to be able to use the machines / treadmills without having to rush (or to wait). Pay attention when joining the gym for ST period – make sure you know exactly what and when are you paying (i.e. debit from your account) - and how to cancel it. Ask all the questions (in case you don’t want to read all your contract) because my experience is that they will try to charge you as much as they can (in accordance with the law but taking advantage of your naivety), acting in bad faith as they don't explain what you are signing for. In general, staff at the gym is not impolite, but is not friendly (of course, there are few exemptions). The customer support staff is quick and polite answering when it comes to sign with new clients. After that, they don’t care. Any complaint, they basically ignore emails (I have sent several regarding payments) and when they answer they are arrogant. All in all, from my experience, there is much better value in Cascais and Lisboa than Fitness Hut (for both ST and LT training).

I'm disgusted. Like many other reviews here they charged me for longer than I had a subscription for. I tried to solve this by speaking to someone on the phone, but they were extremely rude and unhelpful. I don't recommend for anyone to go here.

Don’t fall into their “one month” subscription models. I’ve been trying to leave mine since September and even after confirmation that they cancelled the membership, they are still charging me. I’ve asked about this possibility when I registered, and they assured me it would not be the case… I’m still trying to find all ways to cancel this. Truly disappointed!

Popular gym but it is sad to see staff doesn’t seem to care or observe about rules. There’s only 2 Squat racks and 1 Bench Press , and selfish gym goers use them as their own gym equipment in their private garage. I spend 20-30 min waiting for 1 person to finish their sets. They chat , hangout, walk around, check their phones while keeping it busy for others. They don’t show curtesy of hurrying up. Gym Staff could just avoid that simply reminding people to be fast and not to occupy machines for such a long period while chatting and not working out. This really kills the whole experience of gym and shows their attitude.

Modern and well kept Gym. Wish there were a few more pieces of equipment. There is only one bar that is shared among 8 different pulleys. If the gym is too crowded working out becomes difficult due to the lack of diverse/multiple machines.

Great gym, quiet early morning and after lunch. Busy after 16:00.

So much space and only 4 benches if you go on a day that everyone is doing chest you won’t be able to get a bench

I love this gym however they need to add more weight equipment as they are often occupied for long periods of time and takes ages for the the next person to use them, specially when the personal trainers are using them, they occupy two or three machines and they get upset when you ask if you can rotate with them. They act as if they own all the machines. Also when an equipment is down for maintenance, it stays down for months!

Good equipment. The staff is very polite and friendly. The showers and locker room are also great and always clean. No major complaint aside from the fact that the gym is getting a bit overcrowded. I once had to cancel my membership temporarily and it was a bit of a hassle, in the future It would be helpful if this process was simpler and faster. The last thing I would like to mention is that 1h30 time of free parking is not great. I don't usually bring my car, but there have been time when I had to and it was a bit inconvenient. Considering the size of the park I think 2h would be the bare minimum. Aside from this minor inconveniences it's a good gym.

Dope gym, i’d say they have just about everything that you’d need to be able to get most exercises done properly and efficiently. I’d recommend checking on their convenient website to see how many people are at the gym at certain times as if you try and go there on a monday evening you aren’t always guaranteed to be able to work on whatever machine you want at any given time as it can fill up. Otherwise the staff is super friendly and helpful with any needs and they have all after care facilities that you can think of too. Would recommend

Great gym with all the machines, weights and other paraphernalia you might ever want to use. It's clean, the staff are knowledgeable and kind, and the parking is ample. The monthly fees are also quite low for everything you get, so it gets a solid 5 stars.

it's a shame because its spaceyand has good equipment - . But like other comments here - overcrowded / poor ventilation (its hot in the summer - feels like there is no A/C!) - I didnt last too long before I wanted to cancel - canceled it via the online app - 4 weeks later they continued to charge me - I stopped the direct debit and had to revoke the last charge via my bank - because after 4 weeks I didnt get a word from customer service just an automated reply acknowledging receipt of the ticket (despite two follow ups). It feels like a SCAM. All the trainers and staff are really nice though - and its only 5 minute walk from me - I still chose to pay more and drive further away because the expeirence was simply not pleasant. Would not recommend. And on Sundays - when it closes at 3 PM, no exaggeration the receptionist was ready to kick me out at 2.20PM (2.50 - maybe yes... but 2.20?)

Bike pedals aren’t lubricated, weights are rusty, no one has gym etiquettes… just don’t come here if you want a good workout without your whole hand turning brown from the rust.

If you have too much time to live , you want to waste your life time , it’s a perfect gym. You’ll be spending more time waiting for people than actually working out. People take their time like it’s a social club, sitting around between reps, talking to friends up to 30 min: I don’t understand how can they be so unprofessional with management and services they provide. 1- It’s 2023 they still don’t provide WiFi internet. They have one free WiFi which doesn’t work. You just connect to it and it’s just it. You can’t listen any song from Spotify, you can’t even open Speed-test page, you can’t even use your social media or receive WhatsApp messages. It’s the simplest thing to provide and fix but they don’t care. 2- at the whole gym, there’s only 1 bench press. Only one 1. I’ve been coming to this gym for 4 months every day now and I had only 5 chances to use bench press. People just queue up, use it like a bench in park, you just wait for them. One person uses it for 20-30 min. So you end up doing other workouts , not being able to do your workout at all. 3- Personal trainers use same machines, whether it is bench press, deadlift or squat. There’s only 2 squats and 2 deadlift. Everyday you have to wait either for other people to finish up their workout, or you wait for personal trainers looooong sessions where they mostly talk and chat around with their clients. Mostly there are at least 2 personal trainer having lessons with their clients and you just watch them , wait for them to finish. The thing is they take their time, they don’t rush, so if you have 1 hour to workout at gym, you better be very lucky , otherwise you will not get your workout done at all due to waiting for persons trainers doing their things with their clients. Fortunately I have more time to spend at gym, I have to stay 3 hours at gym because hour is wasted by just waiting for personal trainers and clients to slowly do their workouts. Gym staff and trainers don’t warn people who use up the benches just to sit , chat or text. So there’s no management , supervision or rules. As it’s been said before; they’re taking advantage of lack of other gyms in the region, their prices reoccurring payments of guests, because you CANT SIGN UP FOR 1 month, you sign up and you immediately have to cancel, otherwise they keep charging you every month until you cancel whether you go to gym or not. That’s a new marketing and selling technique been used in American gyms and some unprofessional gyms like that his. They don’t want you to come to gym so they can make money off of you because you will forget to cancel your memberships with them . Everything I wrote here is based on my experiences for the past 1 year and routinely past 4 months. When I wanted to talk to management about the this, they were not friendly, they basically said , this is what we do, we can’t do anything else, if you come you come, if you don’t come , you don’t. It would take such personality to tell your clients face to face , but they have that personality and the manager didn’t even feel sorry or showed any emphaty when I asked for help. TLDR: you better have very good luck in life if you want to sign up to this gym. Good luck giving them your credit card number when you register. Read other comments .

Great equipment and staff. Very accessible in price. Always clean, just avoid busy times.

Its a nice Gym but less equipments for the crowd. You will have to wait and queue to use the equipment's.

Do whatever you can to stay away from this gym. They will continuously charge you even after your membership has cancelled and the customer service is impossible to work with. I’ve been in a battle with them and chase to get my money back. Go to another gym at all costs

Crowded and many items missing there.

(Translated by Google) Well structured gym good facilities, place (3 years and 4 months) where I feel good (Original) Ginásio bem estruturado boas instalações, local (3 anos e 4 meses) onde me sinto bem

Needs more benches, at least three or four more incline and decline benches needed desperately. Currently there are often queues if you want to bench press etc, even off-peak. Otherwise the gym is pretty nice. Friendly staff, airy, clean and bright space, music not too loud. Nice views of Sintra. Would be great if they fixed the shortage of weights benches problem!

Fitness Hut completed a renovation. Lots of bicycles and elliptical machines. Free weight area is huge. Hopefully they bring more equipment. Shower area and lockers very spacious.

No free drinking water.... in a gym... and no soap in the showers. I understand keeping things light to keep membership costs down but this is taking things too far

(Translated by Google) Nice air conditioning gym. (Original) Fijne airco gym.

(Translated by Google) It was the worst gym I've ever attended. Few machines for a sea of ​​people. People rest on equipment thinking about life and on facebook instructors do not say anything. Group classes impossible to dial in the gym APP, often gets blocked, when unlocks has already been. Horrible. My luck was not having loyalty. It was difficult to be here for a month. They are more concerned about getting new members than they are. Impossible to train at rush hour. A single bench bench for an overcrowded gym. What is it !!! Some people like it, it does not work for me. (Original) Foi o pior ginásio que já frequentei na vida. Poucas máquinas para um mar de gente. Pessoas descansam nos equipamentos a pensar na vida e no facebook instrutores não dizem nada. Aulas de grupo impossíveis de marcar na APP do ginásio, muitas vezes fica bloqueada, quando desbloqueia já foi. Horrível .minha sorte foi não ter me fidelizado foi difícil estar aqui um mês que fosse. Estão mais preocupados em angariar novos sócios e não com os que estão. Impossível treinar em horas de ponta. Um único banco de supino para um ginásio sobrelotado. O que é isso !!! Há quem goste, pra mim não dá.

(Translated by Google) Very good. Great atmosphere. Highly qualified professionals! (Original) Muito bom. Ótimo ambiente. Profissionais altamente qualificados!

(Translated by Google) This Fitness Hut is a real GARBAGE ALEM IF THIS IS SUPER LOTED ALL THE HOURS MAKE MANY ADVERTISING PROPAGANDA DOES NOT FOLLOW SOMETHING THAT IS NOT WORTH IT AND A CHEAP THAT COMES SUPER SUPERO !!!! ATTENTION!!!! (CASCAIS) (Original) Essa Fitness Hut e um verdadeiro LIXO ALEM SE ESTA SUPER LOTADA TODAS AS HORAS FAZEM MUITA PROPAGANDA ENGANOSA NÃO CAIA NESSA QUE NÃO VALE APENA E UM BARATO QUE SAI SUPER CARO!!!! ATENÇÃO!!!! (CASCAIS)

(Translated by Google) Gym with good frequency. Too many people at certain times. Unfortunately the cleanliness and hygiene is getting worse from day to day. (Original) Ginasio com boa frequencia. Demasiadas pessoas em determinadas horas. Infelizmente a limpeza e higiene está a piorar de dia para dia.

(Translated by Google) Lack of space for so many users impossible to train either in the morning or in the afternoon (Original) Falta de espaço para tantos utentes impossível de treinar seja de manhã ou seja na parte da tarde

(Translated by Google) Too many people for the space they have. At first it was good, but continued to enroll people without stopping. And with more machines. Now it is difficult to get certain machines. They are always busy at rush hour. Money speaks louder. (Original) Demasiadas pessoas para o espaço que tem. No início era bom, mas continuaram a inscrever pessoas sem parar. E com mais máquinas. Agora é difícil arranjar certas máquinas. Estão sempre ocupadas á hora de ponta. O dinheiro fala mais alto.

(Translated by Google) Cheap but due to the space itself on many people's days it becomes complicated to train (Original) Barato mas devido ao espaço em si em dias de muita gente torna.se complicado treinar

(Translated by Google) I recommend (Original) Recomendo ❤️

(Translated by Google) Great atmosphere. Good technical support and good facilities. (Original) Excelente ambiente. Bom apoio técnico e boas instalações.

(Translated by Google) It has the necessary equipment, I went to FDS a few times and I didn't have much turnout (Original) Tem o equipamento necessário, fui algumas vezes no fds e não tinha muita afluência

(Translated by Google) Watch out for the entrance gate which is not always completely open. The car has already scratched me on account of not opening the gate until the end. I liked the open park option. They should always keep it that way. (Original) Cuidado com o portão da entrada que nem sempre está completamente aberto. Já me riscou o carro à conta de não abrirem o portão até ao fim. Gostei da opção do parque aberto. Deviam manter sempre assim.

(Translated by Google) Quite wide with natural light. Parking is limited, but this is now a general problem and not the gym. There are enough seats. (Original) Bastante amplo com luz natural. O estacionamento é limitado, mas isso agora é um problema geral e não do ginásio. Tem lugares suficientes.

(Translated by Google) Perfect. Appliances last line and has even hot water to take a bath..for the price super accessible to all I do not know what to expect. I highly recommend it. (Original) Perfeito. Aparelhos última linha e tem até água quente pra tomar banho..pelo preço super acessível a todos não sei oq pode-se esperar a mais. Eu recomendo e muito.

(Translated by Google) Toppp! (Original) Toppp!

(Translated by Google) Many weight machines are missing. Gym more aimed at crossfit and cardio. They do not accept single days or weeks. Minimum 14 days. (Original) Faltan muchas máquinas de musculacion. Gimnasio más dirigido al crossfit y al cardio. No aceptan días sueltos ni semanas. Mínimo 14 días.

(Translated by Google) Gym with very good facilities. (Original) Ginásio com muito boas instalações.

(Translated by Google) The best gym in the line. Free car park for the first 90 minutes (Original) O melhor ginásio da linha. Parque de estacionamento grátis nos primeiros 90 minutos

(Translated by Google) Good Morning. I have been at 8:40 am trying to get into the gym to sign up and not allowed to enter. The security guy did not let me in to do the gym and on leaving to sign up. It was rude to tell me that I had to pay the day because I was not registered. Well, how can I sign up if there is no one to sign up and the site does not work? I decided to pay the day to test the gym. This also can not receive my 20 euros because there was no change and was again rude and impatient. I asked to speak to a person who was writing member support on the shirt. The same had the same attitude and I question if the company was open to new customers the answer was that the choice is mine. He said he had never had such a bad experience with the Portuguese. I've never been so badly treated and nothing I've said has changed the attitude of these two gentlemen. I leave the gym having been barred and I wasted an hour of my day just trying to get in to doing my gymnastics. I would like to have this opportunity because I liked the infrastructure of the company but the people who manage it are unprepared and hostile. I am waiting for a position so that I can know if this problem is solved and I address this email to the address. I'm really sorry for this treatment. (Original) Bom dia. Estou desde as 8:40 tentando entrar na academia para fazer a inscrição e não me permitem entrar. O segurança não me deixou entrar para fazer a academia e ao sair fazer a inscrição. Foi grosseiro em dizer-me que precisava pagar o dia porque não estava inscrita. Ora como estar inscrita se não ha quem me inscreva e o site não funciona? Decidi pagar o dia para testar a academia. Este também não pode receber meus 20 euros porque não tinha troco e foi novamente grosseiro e impaciente. Pedi para falar com uma pessoa que estava escrito member support na camisa. O mesmo teve a mesma atitude e eu questionar se a empresa estava aberta para novos clientes a resposta foi que a escolha é minha. Disse que nunca havia tido uma experiência tão ruim com portugueses. Nunca fui tão maltratada e nada do que disse mudou a atitude destes dois senhores. Saio da academia tendo sido barrada e perdi uma hora do meu dia tentando apenas entrar para fazer minha ginástica. Gostaria de ter esta oportunidade porque gostei da infra estrutura da empresa mas as pessoas que a administram são despreparadas e hostis. Aguardo uma posição para que possa saber se ha como se resolver este problema e dirijo este email a direção. Sinto muito mesmo por este tratamento.