Solinca Light Cascais image

Solinca Light Cascais

Gym Fitness center Physical fitness program Sports club

😠 Do you want an advice? Do not make an annual plan or any type of plan. The gym is always full, the instructors do not meet the demand of students and the company uses a policy of automatic renewal of its plan without even informing you. And then you're the one who has to go to the trouble of sendin... People often mention good, month, equipment, training, Good, Cascais,


Address

Av. 25 de Abril 1011, 2750-512 Cascais, Portugal

Website

www.solinca.pt

Contact

+351 930 486 275

Rating on Google Maps

3.80 (175 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 am to 2 pm
  • Monday: 7 am to 10 pm
  • Tuesday: 7 am to 10 pm
  • Wednesday: (Labor Day), 7 am to 10 pm, Hours might differ
  • Thursday: 7 am to 10 pm
  • Friday: 7 am to 10 pm
  • Saturday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: good (9) month (8) equipment (6) training (6) Good (6) Cascais (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nádia S. 1 year ago on Google
    (Translated by Google) Do you want an advice? Do not make an annual plan or any type of plan. The gym is always full, the instructors do not meet the demand of students and the company uses a policy of automatic renewal of its plan without even informing you. And then you're the one who has to go to the trouble of sending lots of emails and fighting to cancel the renewal of a plan you didn't apply for. NOT WORTH IT! (Original) Quer um conselho? Não faça um plano anual ou de qualquer modalidade que seja. O ginásio esta sempre cheio, os instrutores não comportam a demanda de alunos e a empresa usa uma política de renovações automáticas do seu plano sem ao menos lhe comunicar. E depois, você é quem precisa se dar ao trabalho de enviar trocentos e-mails e brigar pelo cancelamento da renovação de um plano que você não solicitou. NÃO VALE A PENA!
    10 people found this review helpful 👍

  • 2/5 André M. 2 years ago on Google
    The gym has great equipment and good staff, but Solinca (company), doesn't correspond to the infrastructure of the physical place. They have aggressive tactics towards clients. Gym itself is 5 stars, but the way solinca administrates it makes me give 2 star.
    7 people found this review helpful 👍

  • 1/5 John S. 11 months ago on Google
    I went to this gym ready to sign up after checking their prices on website which is €24 per month ( €5.99 pw ), when I wanted to sign up, guy at the reception asked me where I was from and told me it's €55.96 per month. I walked back home and checked their prices to make sure I didn't get it wrong and it was still €24 per month. I called him and asked why did he give me this quote which is almost x3 of the monthly price they offer. He said ; - I can't give you any information on the phone, you have to come to the reception. After this friendly response I've obviously decided not to go and ask why. Strangest experience ever.
    5 people found this review helpful 👍

  • 1/5 Afonso P. 3 years ago on Google
    (Translated by Google) The gym is well located, equipped and the professionals are generally good. But it fails in the essential: communication with the customer. In response to the pandemic, it closed and, unlike others in the group, did not open again. However, this month it decided to charge monthly bills to customers as if it were open. It is shameful, but the worst is that they do not have a phone number or cell phone available, and they do not respond to emails. Much to my regret - because everything I consider essential in a gym, I found here - desperation for untying it! I am shocked that a chain that belongs to the Sonae group has this type of behavior. (Original) O ginásio está bem localizado, equipado e os profissionais, no geral são bons. Mas falha no essencial: comunicação com o cliente. Atendendo à pandemia encerrou e, ao contrário de outros do grupo, não voltou à abrir. No entanto, este mês decidiu cobrar a mensalidade das contas dos clientes como se aberto estivesse. É vergonhoso, mas o pior é que não têm um número de telefone ou telemóvel disponível, além de não responderem aos emails. Com muita pena minha - porque tudo o que considero essencial num ginásio, encontrei aqui - desespero pela desvinculação ao mesmo! Estou chocado com o facto de uma cadeia que pertence ao grupo Sonae ter este tipo de comportamentos.
    3 people found this review helpful 👍

  • 5/5 Maria José S. 3 years ago on Google
    (Translated by Google) No comments seen what they have been doing. Customers once closed continue to charge quotas (Original) Sem comentários visto o que vêm fazendo.aos clientes uma vez encerrado continuam a cobrança de cotas
    3 people found this review helpful 👍

  • 2/5 Luyana M. 3 years ago on Google
    (Translated by Google) Since the gym is closed due to the country's situation, why did you discount the monthly fee for that month ?? (Original) Visto que o ginásio está encerrado devido a situação do país, porq descontaram a mensalidade desse mês??
    2 people found this review helpful 👍

  • 1/5 Andreia M. 2 years ago on Google
    (Translated by Google) bad environment... I got to train in December without music in the gym... I usually train at night and when we arrive at 9:30 pm we start to hear that the gym closes its activities at 15m... with 10m to go (10:00 pm) the lights start to go out... matter... it's unfortunate because they didn't used to be like this... (Original) mau ambiente... cheguei a treinar no mês de dezembro sem música no ginásio... costumo treinar à noite e chegando as 21h30 começamos a ouvir que o ginásio fecha as atividades em 15m... faltando 10m para a hora (22h) as luzes começam a apagar... desde que houve mudança de gerência é notório que os sócios pouco importam... é lamentável, pois não costumavam ser assim...
    2 people found this review helpful 👍

  • 2/5 Lylia Alexandra de Alcantara de A. 5 years ago on Google
    (Translated by Google) It is not quite what it promises. (Original) Não é bem o q promete.
    1 person found this review helpful 👍

  • 5/5 Mariia D. 2 years ago on Google
    They have everything you need for training.
    1 person found this review helpful 👍

  • 3/5 Kiran S. 2 years ago on Google
    Good
    1 person found this review helpful 👍

  • 5/5 Miguel 6 years ago on Google
    (Translated by Google) It is the gym that I go to, very pleasant, familiar and with good professionals. I recommend. (Original) É o ginásio que frequento, muito agradável, familiar e com bons profissionais. Recomendo.
    1 person found this review helpful 👍

  • 4/5 Ilse Sousa da Silveira A. 1 year ago on Google
    (Translated by Google) Speaking of equipment, O Ginásio is the best I found here in Portugal, but I just think it should open earlier. Because you limit yourself to go either before work or after. There is no time before because it opens at 7 am and then there is no time because the gym is crowded. The gym fills up after 5pm. And unfortunately it's not the gym's fault, but the people who go there are not aware of training and vacating the equipment. They are taking pictures, bloggers making video and others chatting on the device. Unfortunately I chose not to go. (Original) Falando de aparelhos, O Ginásio é o melhor que eu achei aqui em Portugal, Porém só acho que devia abrir mais cedo. Pois vc se limita a ir ou antes do trabalho ou depois. Antes não dá tempo pois abre as 7h e depois não dá pq a academia está lotaaaada. O ginásio lota depois das 17hrs. E infelizmente não é culpa do ginásio, mas as pessoas que lá vão, não tem consciência de treinar e desocupar o aparelho. Ficam a tirar fotos, as blogueiras fazendo vídeo e outros a conversar no aparelho. Infelizmente optei por deixar de ir.
    1 person found this review helpful 👍

  • 1/5 Tripti J. 1 year ago on Google
    old few machine der is ntg new all old stuff
    1 person found this review helpful 👍

  • 1/5 Poli M. 4 years ago on Google
    (Translated by Google) My experience has been extremely negative, since I signed up it has only been problems and annoyances, my husband and I pre-registered a founding partner, but we were informed that we would have the first month of offer from the activation date (when pick up membership cards), but tuition was charged without having activated the subscription, so tuition was charged without having set foot in the gym. My husband canceled his direct debit and I decided to try to continue, but it has been a source of stress, as tuition is charged and I can't make reservations for classes, I can't get in and train using the card, and I still get messages talking to do the payment again, having monthly fee paid. When I go to the reception they say that I am in debt, even though I prove with the bank's receipts the payments paid by direct debit. I have tried to resolve the situation more than once, and it is not resolved with due attention. I like the Pump gyms, but Cascais has left a lot to be desired. (Original) Minha experiência tem sido extremamente negativa, desde que me inscrevi tem sido só problemas e chatices, eu e meu esposo fizemos a pré inscrição de sócio fundador, mas nos foi informado que iríamos ter o primeiro mês de oferta a partir da data de ativação (quando pegar os cartões de sócios), mas foi cobrado as mensalidades sem termos feito a ativação da inscrição, portanto foi debitado as mensalidades sem termos colocado os pés no ginásio. Meu esposo cancelou o débito directo dele e eu decidi tentar continuar, mas tem sido motivo de estresse, pois as mensalidades são debitadas e não consigo fazer reservas de aulas, não consigo entrar e treinar utilizando o cartão, e ainda recebo mensagens falando para fazer o pagamento novamente, tendo mensalidade paga. Quando vou a recepção dizem que estou em dívida, mesmo eu provando com os comprovativos do banco os pagamentos pagos por débito direto. Já fui mais do que uma vez tratar de resolver a situação, e não é resolvida com a devida atenção. Gosto dos ginásios Pump, mas o de Cascais tem deixado muito a desejar.
    1 person found this review helpful 👍

  • 5/5 Aline R. 2 years ago on Google
    Great gym I'm Cascais Center!!!

  • 2/5 José C. 2 years ago on Google
    (Translated by Google) N has many equipment offers (Original) N tem muitas ofertas de equipamentos

  • 4/5 Teresa B. 2 years ago on Google
    (Translated by Google) I like. It has exactly what I need. (Original) Gosto. Tem exatamente o que eu preciso.

  • 5/5 Maria F. 1 year ago on Google
    (Translated by Google) Good service, good price. peaceful environment (Original) Bom atendimento, preço bom. ambiente tranquilo

  • 5/5 Marco S. 3 years ago on Google
    Best Gym and Best Staff

  • 5/5 Rodrigo L. 2 years ago on Google
    (Translated by Google) Good gym, with new and very modern equipment! Some of the instructors aren't very attentive and eventually don't approach the attendees! Which I think is a bit weird, but it has a good structure and a good location… it doesn't have parking (Original) Ginásio bom, com equipamentos novos e bem modernos! Alguns dos instrutores não são muito atenciosos e eventualmente não se aproximam dos frequentadores! O que eu acho, um bocado esquisito, mas tem uma boa estrutura e boa localização… não possui estacionamento

  • 5/5 md.monjurul I. 1 year ago on Google
    For me Solinca Light is the number one in the Cascais. 💯

  • 1/5 Adrian K. 10 months ago on Google
    Horrible gym. Constantly waiting for machines and unruly crowd. Bad behavior by members and manegment and monitors powerless to do anything. No video cameras.

  • 5/5 victorperegrino b. 1 year ago on Google
    Nice experience

  • 3/5 Julio S. 10 months ago on Google
    Too crowded

  • 5/5 nanka b. 4 months ago on Google
    Good atmosphere, friendly stuff Thanks for experience 😇

  • 2/5 Slava D. 5 months ago on Google
    Have no clue about their schedule

  • 5/5 Fernando B. 3 years ago on Google
    (Translated by Google) Clean and good energy location (Original) Local limpo e com boa energia

  • 1/5 Yasmim F. 3 years ago on Google
    (Translated by Google) It is the second time that money has been withdrawn from my account, I have already unsubscribed. Absurd and lack of respect for customers. Very poorly informed. Even very disappointed with the quality of this gym. I don't advise anyone (Original) Já é a segunda vez que tiram dinheiro da minha conta, eu tendo já cancelado a inscrição. Um absurdo e falta de respeito com os clientes. Muito mal informados. Mesmo muito decepcionada com a qualidade desse ginásio. Não aconselho a ninguém

  • 5/5 Valéria Z. 3 years ago on Google
    (Translated by Google) Committed employees. Safe environment. (Original) Funcionários comprometidos. Ambiente seguro.

  • 4/5 Marcelo Moura B. 4 years ago on Google
    (Translated by Google) Only problem is that there is no water to drink, unless you pay for it ... (Original) Único problema é que não tem água pra beber, a não ser que vc pague por ela...

  • 5/5 Martín B. 3 years ago on Google
    (Translated by Google) Excellent service and very good facilities !!! (Original) Excelente atención y muy buenas instalaciones!!!

  • 1/5 Inês M. 4 years ago on Google
    (Translated by Google) I do not recommend, bad experience and only deceive people, starting with registration. (Original) Nao recomendo, má experiência e só enganam as pessoas, começando na inscrição.

  • 5/5 Ana N. 4 years ago on Google
    (Translated by Google) Clean space with good atmosphere. Attentive and friendly instructors and (Original) Espaço limpo , com bom ambiente. Instrutores atenciosos e simpático e

  • 3/5 Björn H. 4 years ago on Google
    Reasonbly priced gym. Offers classes and group training. Rather small and with some equipment that needs to be updated. Friendly and helpfull staff, some speak English.

  • 5/5 Ricardo Fernando P. 5 years ago on Google
    Lots of love in this place

  • 5/5 Carina C. 3 years ago on Google
    (Translated by Google) Good TD (Original) TD de bom

  • 4/5 ABCDEFGHIJMNOPQTSTUVXZ 3 years ago on Google
    (Translated by Google) I want to know when to open again ... Gymnasiums in cities near Lisbon opened last week and mine nothing ... I just hope they don't cover the month that Abra opened, because I paid when the government closed and they didn't return 75% of the amount (since 75% of the month was closed) (Original) Quero saber quando voltar a abrir... Ginasios em cidades próximas de lisboa abriram semana passada e o meu nada... Só espero que não cobrem o mês que Abra, pq eu paguei quando o governo fechou e não me devolveram 75% do valor (já que ficou fechado 75% do mês)

  • 5/5 silvia r. 4 years ago on Google
    (Translated by Google) Well structured and simple, PT Rafael is to be congratulated for the sympathy and dedication to what is expected. (Original) Está bem estruturado e simples, o PT Rafael está de parabéns pela simpatia e dedicação ao que se espera

  • 4/5 Cristina H. 5 years ago on Google
    (Translated by Google) Family gym, I really like the way we deal with all the members. (Original) Ginásio familiar, gosto muito da forma como lidamos com todos os sócios.

  • 5/5 Mariana V. 6 years ago on Google
    (Translated by Google) Fantastic gym, neighborhood, but with everything you ask for a gym. The staff is super attentive and friendly. (Original) Ginásio fantástico, de bairro, mas com tudo o que se pede de um ginásio. O staff é super atencioso e simpático.

  • 3/5 Diogo M. 6 years ago on Google
    (Translated by Google) Meh (Original) Meh

  • 4/5 brites c. 6 years ago on Google
    (Translated by Google) Good (Original) Bom

  • 5/5 Leonardo N. 3 years ago on Google
    (Translated by Google) To have a short but effective weight training and group classes, at a super affordable price Pump Cascais is an excellent option. (Original) Para ter um treino de musculação e aulas de grupo curtas, mas eficazes, a preço super acessível o Pump Cascais é uma excelente opção.

  • 5/5 Diário de um C. 3 years ago on Google
    (Translated by Google) Returning to training after almost 3 months of confinement (Original) Voltando aos treinos depois do confinamento de quase 3 meses

  • 5/5 Rafaela S. 3 years ago on Google
    (Translated by Google) First training, and I'm just loving it. I am destroyed but I know it will be worth it !!!! Together with my friend I think it will work, having a companion by the side to give strength !!!! (Original) Primeiro treinamento ,e simplesmente estou adorando .vamos de foco . Estou destruída mais sei que vai valer a pena !!!! Junto com a minha amiga creio que vai dá certo ,ter uma companheira do lado pra dar força!!!!


Call +351 930 486 275 Open on Google Maps

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