Winter Park 436 Pet Doc Hospital image

Winter Park 436 Pet Doc Hospital

Veterinarian Animal hospital

😠 First thing I noticed was no air conditioning and over 80 degrees F. They put me in a room long enough to notice the condition and document. I probably wouldn't have noticed if I didn't have to wait so long and the room wasn't full of sewer gas from the sink that didn't work. I finally walked out. T... People often mention staff, appointment, care, clinic, office, time,


Address

1810 FL-436 #100, Winter Park, FL 32792

Website

winterpark436pet.com

Contact

(407) 636-4900

Rating on Google Maps

4.40 (193 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 5 PM
  • Thursday: Closed
  • Friday: 8 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 5 PM
  • Tuesday: 8 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: staff (10) appointment (9) care (9) clinic (8) office (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 James w. 6 years ago on Google
    First thing I noticed was no air conditioning and over 80 degrees F. They put me in a room long enough to notice the condition and document. I probably wouldn't have noticed if I didn't have to wait so long and the room wasn't full of sewer gas from the sink that didn't work. I finally walked out. The pictures are from the examining room floor, sink and examining table
    6 people found this review helpful 👍

  • 1/5 Michele H. 2 years ago on Google
    Does not communicate and unprofessional from a business standpoint. I took my cat Zara to get her remaining 2 shots today. When I called to make an appointment weeks prior I VERIFIED that we did NOT have to do a new visit as she already had a new visit at another animal clinic. I arrived at the office to find out that the owners have to stay outside and a vet tech takes your animal inside without you. There was no communication while making an appointment as to their new policy! It would have been nice if I was told this while making an appointment so I could make a better judgement call then and not now. While waiting outside to decide if I’m going to proceed with letting them take my Bengal cat inside without me Rochelle working the front desk lets me know via phone that they have to charge me the new pet visit and then she will get her remaining shots. I said that is not what I clarified on the phone with her prior to confirming the appointment weeks before. While discussing I felt, Rochelle then says I can put in a complaint if I’d like, seeming like she was just pushing me off to someone else. I’ve now wasted my time and have to find a new clinic to give my cat her shots. I took my older cat here 3 years ago and will not be taking any animals back here. Pay for a real clinic if you care about your pets.
    3 people found this review helpful 👍

  • 3/5 eamon1460 1 year ago on Google
    Not 5 stars for two reasons: 1. Lack of common manners from Dr. and staff, no hello while greeting or goodbye when leaving, everything is cut to the chase 2. Everyone working there looks like they don't wanna work there. Nobody smiles, laughs, nothing. Every single staff member there genuinely looked like they didn't wanna be there, I wouldn't go as far as saying they hate their job, maybe they were having a bad day. But nonetheless, unhappy people. The rest of the stars come from the professionalism, quickness, and "No Bs" from Dr. or staff. The Dr. or staff also didn't try to "scare" me or convince me to get something done for my dog that wasn't needed - in fact they did exactly what I told them was needed done for my dog. The DR wasted no time messing around with my dog or playing with him either - which is nice and I appreciate that. Overall I'd say I had a very average experience, dont expect rainbow and sunshine when you get there but expect the visit to be over very fast with everything done that you had asked. Thank you PetDoc ill be seeing you guys next time
    2 people found this review helpful 👍

  • 2/5 Eileen M. 1 year ago on Google
    I have been going to Dr. Adkins for 2 years now for check ups and prescriptions without any problems. Now I cannot even make an appointment. I have been calling since the 15th of June at least 4 times a day or every other day without any answer . My dog needs her 6 month checkup and heart worm medication. I cannot even get her prescription because the staff is not answering the phones. Ridiculous.
    1 person found this review helpful 👍

  • 4/5 Mike W. 7 months ago on Google
    Very good place to take your pet, They get 4 stars because they only have "one line", so can be hard to get on the phone...
    1 person found this review helpful 👍

  • 1/5 ILuv H. 9 months ago on Google
    I notified this office to let them know that our Pomeranian had passed away & was cremated and to remove him from their system/ do not send vaccination reminders. They confirmed my information and said ok. What did they do months later? That’s right you guessed it!!!! send vaccination reminders. This office sure does know how to dig up old hurtful wounds of losing a dog son. He was our family member that we lost please don’t send any vaccine reminders. Smh
    1 person found this review helpful 👍

  • 5/5 Ashley N. 1 year ago on Google
    The prices are super affordable, the staff are extremely caring and listen very well to your concerns, and they are very transparent. I take all of my babies here and will continue to. Thank you so much for everything you all do!! 10/19/2022 I just have to say that Brittany at the front desk is amazing! She really took her time to talk to me and let me know about pricing and everything I needed to know prior to the appointment. She really has great customer service and this is one of many reason why I will continue to go back to this vet. I love their staff!
    1 person found this review helpful 👍

  • 1/5 Skylar C. 1 year ago on Google
    This place is still offering declawing services, which has been proven to be HIGHLY unethical and inhumane to cats. Truly terrible.

  • 5/5 Gonzalo 2. 6 months ago on Google
    Great Prices! You can tell Dr. Adkins is a very kind and noble person! Will definitely go back 👍

  • 5/5 Caroline St. C. 9 months ago on Google
    Wow, SUCH a nice vet clinic. I'm amazed at the great care my very elderly cat received for his severe dental issues, and at an unbeatable cost. I do cat rescue, so I'm very familiar with what vets charge, and this clinic is FAR less than any I have used. The office is very no frills, you may have to stand while waiting, but the staff and vets are top notch and that is all I care about. Super sweet receptionist, and the most friendly vet tech I ever met - Jose O! I live pretty far from this clinic but will make the trip when needed. Call in advance since appointments fill up fast.

  • 5/5 Alfredo R. 1 year ago on Google
    I had the yearly appointment for my dog, and they took very good care of Jett, also, they trim the nails, and what I love about that place is the staff and the price, it is very affordable

  • 4/5 Santos L. 1 year ago on Google
    Busy busy the vet was friendly but very talkative but also informative. Cost was affordable and he helps with advice to save you money

  • 5/5 Brianna F. 1 year ago on Google
    love this place! Been taking my dogs here since they were puppies and would never take them some place else! They’re extremely well cared for here, definitely recommend this place!

  • 5/5 Pat M. 1 year ago on Google
    Vet is gentle, knowledgeable and very thorough. Made me feel like I am doing a good job with my dogs. Vet care is expensive but he was willing to work it out either way. He had the answers to my dog problems and Im glad I listened . My baby girls are feeling great and I know they are in good hands.

  • 5/5 Susan M. 1 year ago on Google
    We did not need to see the doctor but the young lady at the front desk is always so courteous. She is very tuned-in to prices and services that they offer she is an amazing front office person. The price here at Atkins cannot be beat by any other animal clinic in this area. These people do a great job and our dogs just loved them. We will continue to use them for years to come.

  • 5/5 Marielys C. 1 year ago on Google
    I am writing this letter as a humble note of appreciation for the outstanding customer service provided by your tech's Gerlaine and Brittany. I am really pleased with the knowledge and skills of your staff. Great service makes your customers feel that you care about developing a long term relationship. I would love to recommend your Pet clinic to anyone who needs a Pet Vet 🦴🐶🐕🐩🦮🐕‍🦺 . KEEP UP THE GOOD WORK 🦾🦴🐕 Sincerely Marielys Cabrera & Angel Rivas

  • 5/5 Pedro L. 1 year ago on Google
    Dr. Rich and everyone else at this location was awesome. For a small office, they are really efficient and show that they really care for your fur baby. They are considerate, professional and friendly. Dr. Rich doesn't rush through the exam and he is detailed with his prognosis and treatments. Definitely recommend bringing your baby here.

  • 1/5 Phillip D. 1 year ago on Google
    First let start by making A appointment. They kept hanging up on me I called several times they put me on hold then hung up the phone called back again set an appointment for today at 11 o’clock. I got there 10 minutes before 11 they had me in a room for an hour with the temperature of 80° stains all over the furniture the doctor comes in after an hour and tells me my dog has allergies so they prescribe me to some antibiotics and sprays at the time and check out I ask for the antibiotics and the the cream that they requested for my dog then they told me they have none of the medication at the location they told me to order it off of Chewy. They made me pay $45 to see a doctor for him to say I can get the antibiotics off of chewy a total waste of money I would not recommend this place for nobody

  • 5/5 re p. 1 year ago on Google
    Always caring. Staff is honest and conservative with cost. Their care is in high demand so don't get frustrated if no same day appointments.

  • 4/5 Judy D. 1 year ago on Google
    Love the Dr. He was knowledgeable and kind. My dog had a great experience. Ist time he was so calm getting his nails trimmed.

  • 4/5 Alejandro C. 4 months ago on Google • 4 reviews
    Excellent place and very economical Lacks more care in the cleaning area


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