(Translated by Google) if I could give zero I would give it. They are the anti seriousness in person. I had a pneumological visit booked at 6pm (19 September), I showed up at 5.45pm, and so far everything was ok. It is a pity that the doctor with whom I had to visit was completely forgotten about the appointment and very nicely they told me at 6.45 pm, promising to call me back for a new appointment. we are at the 7th of October and no one has yet been heard, and if I try to call, they are completely foggy. you must have more respect for customers, be ashamed (Original) se potessi dare zero lo darei. Sono l'anti serietà in persona. avevo una visita pneumologica prenotata alle 18 (19 settembre), mi sono presentato alle 17.45, e fin qui tutto ok. Peccato che il medico con cui dovevo fare la visita si è completamente scordato dell'appuntamento e molto carinamente me l'hanno detto alle 18.45, promettendomi di richiamarmi per un nuovo appuntamento. siamo al 7 di ottobre e ancora non si è fatto sentire nessuno, e se provo a chiamare si fanno completamente di nebbia. dovete avere più rispetto dei clienti, vergognatevi

Trained and welcoming medical staff.

Today is my first time going to this clinic. What can I say, I took a blood test and I didn't feel anything. I also did other analyzes and they all seem very competent, starting from acceptance. I highly recommend also for the excellent prices.

The center is beautiful and the staff are friendly and helpful. I didn't like one thing: I was told by the midwife that the result of my pap test would be available in 1 week and then, not seeing it in the dossier after 8 days, I contacted customer service who gave me the timing standard 13 working days, therefore more than 2 weeks. Unfortunately I had already booked a visit considering 1 week and therefore I had to go without success.

Friendly, precise and always punctual. I have always used Sant'Agostino for specialist visits. No waiting list of months and months to see a doctor, affordable prices and always welcoming reception. Top 🔝

Former Dyadea, former excellence. I don't know if I will return and if I return, it will only be because of doctors Scarcella and Saguatti, exceptional. A nightmare to be able to book, a nightmare to follow. Appointment canceled by phone so never received, I don't answer unknown numbers. They send you an appointment confirmation via SMS, do you always receive the reminder via SMS the day before the appointment and the cancellation? Why is the cancellation not communicated by SMS? Because they're not allowed to do it apparently, madness. On the portal, where you are required to register, at 11pm the night before the appointment was still active and the mammogram had already been charged to my account as per the regulations. €5 per payment if you do not authorize the use of the credit card on the portal, which seems to me to be a clear symptom of megalomania. It took me several hours to get an appointment, it's impossible to get the line by phone, it's alienating via WhatsApp; name, surname, tax code, type of visit. The operator can respond to the chat whenever he wants, the writer, i.e. the more than patient customer, has 5 minutes otherwise we start again. If you answer by train the operator asks again for all the data already entered and you start to juggle between questions and answers, the operator often calls, the first one even ended the call because, I think, I wanted two appointments for two adjacent people , that is, one following the other and with two specific doctors, however I did not need short times. It was equally too complex. I will certainly look for an alternative to this cutting-edge center which, unfortunately, no longer knows how to give value to its excellence (doctors and technicians) and whose administrative operators treat people like bearers of money to be managed as best as possible.

I discovered this center years ago looking for a place covered by my insurance policy and a world opened up to me! Qualified and kind staff, quick availability for appointments, I think I will remain their customer even without insurance coverage because they have affordable prices.

I've always had a good time, the doctors are well-prepared and a strong point in my opinion is that they do visits even after 6pm and it's very convenient for those who work

(Translated by Google) Lady at the reception for booking the exams and nurse who performed the sample very kind and very professional. Super punctuality in the execution of the requested service and very short waiting times for replies. (Original) Signora alla reception per la prenotazione degli esami ed infermiera che ha eseguito il prelievo gentilissime e molto professionali. Super puntualità nella esecuzione della prestazione richiesta e tempi di attesa delle risposte molto brevi.

(Translated by Google) Very Professional and Kind. Ophthalmologist for children Very good and affordable prices compared to other outpatient clinics with illustrious professors very hasty and expensive (Original) Molto Professionali e Gentili. Oculista per bambini Bravissima e prezzi accessibili rispetto ad altri Poliambulatori con illustri Professori molto sbrigativi e costosi

(Translated by Google) My family and I have benefited from dear specialists at this center and have always been 100% satisfied. (Original) Io e la mia famiglia abbiamo usufruito di cari specialisti presso questo centro e siamo sempre rimasti soddisfatti al 100%.

Ho trovato il centro pulito, ordinato ed il personale alla reception gentile. Soddisfatto della visita oculistica con la Dott.ssa Piera Greco, molto chiara nello spiegare. Il prezzo mi é sembrato ottimo.

Ottimo centro per cure dentistiche (e non solo). Personale preparato, gentile e professionale. Investono molto nella qualita' degli strumenti e nella preparazione del personale.

Esperienza per un ECG da sforzo pessima! Appuntamento annullato senza avvisare. Secondo appuntamento non si ritrovavano la prenotazione, terzo appuntamento 1h di ritardo e altra mezz'ora dietro alla stampante non funzionante.

Ho effettuato una visita dall'otorino del Sant'Agostino e non mi sono trovata bene. Poco serio! Eviterò sicuramente la prossima volta

Esperienza molto positiva, e non è la prima volta. Mi sentirei di consigliare il centro.

Molto accogliente. Gentilezza e professionalità che difficilmente ho trovato in altri centri privati. Visita oculistica molto accurata, la Dott.ssa Greco è veramente squisita. Torneremo sicuramente per altre necessità!

Before merging 2 entities (Sant'Agostino and Dyadea) they should have shared management systems and operating methods: everything is slowed down and people often take work leaves to access visits.

Terrible experience. I went to the center to start a psychotherapy course, and after having had 3 sessions, my therapist announced to me that I would also have to pay for the sessions during the month of August, a month during which the doctor in question was on holiday. So basically I would have had to pay for no service at all. After asking the medical center for explanations, I discovered that all this was not true, that this policy was never applied by the center. Even after this incident, no one calls me to explain or ask me what happened, except with short messages via email. Feeling now that I couldn't trust anyone, I had to abandon the treatment. Ultimately I am very disappointed, I went to the clinic to try to deal with anxiety problems, but instead they caused me even more, I feel like I have spent money and time unnecessarily and that I have lost faith in the psychotherapy process in general.

Punctual and scrupulous. I had an abdominal ultrasound and it was fine

I have known and frequented the Sant'Agostino Center for some time (for ophthalmologists, dentists, physiatrists, physiotherapists and routine tests) and I can only speak highly of it. The staff is very qualified, extremely kind, helpful and finally the prices are affordable.

I don't usually leave reviews but since you don't see any like this around, I do. I am very happy to have chosen this center for my cardiological visit and routine tests. You save 5 euros if you add an online payment method. They were punctual in their appointments, efficient and quick with the report (analysis on Monday and report on Wednesday morning), EXCELLENT value for money. Personal online account, with your dossier, appointment memo via SMS, etc. Advise!

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