1/5 Eswiss64 1 year ago on Google • 1163 reviews
The
hotel
is
located
adjacent
to
a
medi
thermal
spa
and
in
walking
distance
from
a
large
shopping
complex
and
offers
free
car
park.Yet
my
stay
is
a
total
disaster.
I
was
sent
to
a
single
room
with
an
handicapped
bathroom
which
isn't
great
for
an
abled
person
like
me.
I
was
told
upon
check
out
that
most
rooms
are
provided
with
regular
bathrooms
and
it
is
hotel
who
decide
the
room
allocation
not
the
guest.
No
heating
provided
in
the
room,
outside
temperature
for
the
night
was
well
below
zero
degree
the
night.
No
safe,
weak
WiFi
signal,
poor
room
amenity
provided,
no
hot
water
kettle,
yet
free
water
bottles
on
a
tray
without
a
bottle
opener.
Bathroom
towels
are
like
sandpaper
so
old
and
overwashed.
Room
acoustic
is
bad
as
one
can
hear
all
guests
in
the
corridor
passing
as
well
in
my
case
opposite
room
had
young
children
who
were
nosy
for
a
long
time
and
this
impacted
my
sleep.
Breakfast
is
satisfactory
yet
served
in
an
ice
cold
environment,
without
any
heating.
Most
dining
guests
sit
there
in
their
overcoat.
I
expressed
my
displeasure
to
the
staff
upon
check
out.
Received
no
official
feedback
since.
Most
likely
my
comments
weren't
passed
on.
A
true
disappointment.