1/5 Lily Y. 6 months ago on Google
Please
avoid
this
store
if
you
can.The
worse
customer
service
I’ve
ever
seen.
Place
the
order
online,
it’s
due
on
two
days
after.
I
waited
for
one
week
nothing
has
come.
Called
their
customer
service,
advices
the
order
will
be
delivered
by
the
Croydon
store.
I
tried
to
contacted
the
store
many
times.
no
surprise,
no
one
answers
the
phone.
Called
the
customer
service
again
which
promise
I
can
do
click
and
collect
from
this
store
as
they
have
delivery
issues.
We
went
to
here.
The
staff
advised
we
can
pick
it
up
from
the
shelf,
then
they
will
do
exchange
for
us,
it’s
took
us
about
one
hour
to
found
all
the
paint
we
ordered
as
all
the
paint
in
a
mess.
Have
to
search
every
inch
to
find
it.
Went
to
check
out
the
staff
advice
they
can’t
find
my
order
which
the
customer
service
said
we
can
pick
up
from
the
store.
I’m
so
disappointed
they
just
waster
my
time.
Called
the
customer
service
for
refund
as
I
didn’t
get
my
order.
The
customer
service
said
they
can’t
do
it.
They
have
to
contact
the
store
to
see
what
happens.
I
finally
got
my
order
after
one
week
delayed
,one
pot
of
paint
was
leaking
inside
of
the
box.
I
called
the
customer
service
to
refund
my
money
back
as
felt
so
frustrated
to
contact
them
again
and
again,
then
nothing
happens.
I
still
haven’t
got
my
money
back
after
two
weeks.
I
called
them
again
yesterday,
promised
to
refund
in
3-5
working
days.
I
shocked
how
bad
the
service
was
and
no
one
e-mail
or
call
me
to
update
what
happens.
It’s
not
a
complicated
order,
they
just
completely
ignore
you.