3/5 Katie S. 1 year ago on Google
My
partner
booked
Estate
Tuscany
for
our
anniversary
getaway
recently,
and
it
was
a
nice
all
round
stay.
Outstanding:
The
location
and
breakfast
(included
as
part
of
our
package)
located
next
door
at
The
Mill
restaurant.
It
was
a
lovely,
fresh
and
very
generous
buffet
breakfast.
They
DO
provide
percolated
coffee
(I
noticed
some
reviews
complaining
about
the
coffee)
but
we
were
happy
to
pay
a
bit
extra
for
barista
coffee,
no
drama
at
all.
ALSO,
this
hotel
is
located
right
next
door
to
Thomas
wines
-
an
absolute
must
for
the
discerning
collector
and
lover
of
wines!
Good:
the
room
was
clean
(though
a
little
tired,
however,
there
is
an
indication
that
renovations
are
imminent);
the
view
was
lovely
(we
had
an
'olive
grove'
room)
and
attentive
reception
staff
and
house
keeping.
Reception
helped
to
quickly
resolve
an
issue
we
had
in
the
room
and
house
keeping
came
by
each
day
to
see
if
we
wanted
our
towels
replaced.
Needs
addressing:
while
we
understand
that
the
location
uses
septic
tanks,
there
was
a
decided
smell
in
our
room
which
was
unpleasant
and
could
not
be
aired
out;
the
water
pressure
and
temperature
regulation
needs
to
be
fixed
as
all
through
showering
the
water
would
go
from
freezing
to
volcanic
and
back
again
consistently;
the
fact
there
was
an
adjoining
door
from
our
room
into
the
next
room
was
really
disconcerting
as
there
was
no
guarantee,
other
than
verbal
assurances
from
reception,
that
the
door
was
locked
and
no
one
would
come
through;
no
spare
power
points
to
plug
chargers
into
(without
disconnecting
something
else);
prices
for
the
mini
bar
(it
was
not
stated
anywhere
in
writing
that
the
mini
bar
contents
were
not
complimentary.
While
common
sense
dictates
this
is
the
case
with
items
like
wine,
a
list
of
prices
for
other
contents
like
canned
soft
drinks,
bottle
water,
etc
would
remove
confusion.
In
all
other
hotels
we
have
stayed
at,
bottled
water
was
always
complimentary
as
was
milk
for
coffee,
however,
here
the
UHT
pots
of
milk
were
free
for
the
tea/coffee
facilities,
BUT
the
water
apparently
was
not);
a
form
of
security
screen
door
for
the
balcony
entrance
as
the
glass
door
could
be
easily
forced
open;
some
sort
of
curtain
screening
on
the
balcony
door
-
there
is
only
2
options,
full
blockout
curtains
or
nothing;
some
form
of
locks
on
the
bathroom
windows
-
even
though
they
are
not
large
enough
for
an
adult
to
fit
through,
a
child-young
teen
certainly
could.
Would
love
to
stay
here
again,
but
will
wait
for
some
indication
that
the
renovations
have
finished.
Not
sure
of
the
'Vineyard
View'
rooms,
maybe
they
are
more
refined.