Discovery at Mandolin Apartment Homes image

Discovery at Mandolin Apartment Homes

Apartment complex Apartment building Apartment rental agency Real estate rental agency

One of the Most Reviewed Apartment complexes in Champion Forest


Address

19401 Tomball Pkwy, Houston, TX 77070, United States

Website

www.discoveryatmandolin.com

Contact

+1 281-717-6584

Rating on Google Maps

4.10 (298 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 5 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: application (10) apartment (8) process (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Janna Y. 4 months ago on Google • 4 reviews
    Application and approval was easy enough. Can't move in until 4pm on your move in day which was annoying. I have been here for a couple weeks now and I keep noticing things that need to be fixed that should have been checked prior to my move in. The apartment itself is nice. Hopefully I'll get the repairs in a timely manner and will be smooth from there. Update: management does not promptly respond to safety concerns if it does not fall within what they think should be a safety concern. Beware before moving here.
    6 people found this review helpful 👍

  • 5/5 Maritza O. 4 years ago on Google • 348 reviews
    This place has so many amenities for their residents! I especially liked the fitness center, the cycling bar, the Pool and the grilling area! There’s even a wrapping station where you can have fun wrapping your presents. The apartments have been nicely renovated with granite and stainless steel appliances!
    2 people found this review helpful 👍

  • 1/5 Lesha L. 5 months ago on Google • 7 reviews
    Beware these apartments, they don’t answer the phone, enter your unit when ever they please. very difficult to get maintenance help with anything regarding your unit. Recently experienced my vehicle broken in too, not having hot water for a week before some came, recently found mode in both restroom's, they have very dumb parking lot policy, that changed with a drop of the hat. Like why wasn’t this introduced when we sign our lease agreement. I feel like we as residents was given enough time to adjust to the new parking lot policy. At this point, we don’t feel safe, or content living here, so please save yourself a headache, and don’t move here
    4 people found this review helpful 👍

  • 1/5 Heaven B. 6 months ago on Google • 3 reviews
    DO NOT WASTE YOUR TIME ! They do not answer the phones . I put my application in on Monday and I had to blow them up (called more than 5 times ) to finally get someone on the phone . I forget the agent name I think it’s karina or something , but anyway they never started my application then on Wednesday at 2:30 someone name Courtney finally calls about my application and when I try to call back to clarify something with them they do not answer and by 5:50 on that same day they still denied me after me trying to explain to them that I had been calling them. They don’t care and they are very rude . I’m actually very happy they denied me because the application process was a horrible experience both Courtney and karina or however she is they are rude and what they say do not match up - they said I had 72 hours to submit my documents and they only gave me 2-3 hours to do so while I was at work , How inconsiderate . Take it from me , don’t waste your time . PS : my credit was approved as well .
    4 people found this review helpful 👍

  • 1/5 Ernest E. 4 months ago on Google • 3 reviews
    First I drove for over an hour on a Saturday to get there a few minutes after 4pm and I was told that apartment viewing was over. The reason behind it was explained to me but I was really upset that it wasn’t stated on their website. Now regarding their application process, it is the most opaque process I have ever witnessed in my whole life. The people you see at the front claim to have no contact with a certain compliance team so they don’t know about whatever decision they will make. Also, their online application process is just designed to take your money before they can give you any indication on your situation. In total you pay a non refundable $215 only for you to receive an email that you have been denied with no tangible reason. I have an easily verifiable job with legit documentation and yet they claimed the proof of my income had discrepancies. They didn’t specify. For further proof of the scam they are, during the online application, I received an alert that indicated that the apartment I was applying for was no longer available for the lease terms I had been told about in the office. I called the office and raised the issue and yet Kortney asked me to ignore and go ahead with the application. It’s like they just had a plan to take $215 out of my bank.
    3 people found this review helpful 👍

  • 5/5 Milena M. 1 year ago on Google • 55 reviews
    I didn't do it before due to lack of time. I have to thank Tanaeja Miller, since my first visit to the Community she treated me with great respect, kindness and positivity. I would like to thank her for my new apartment, we are delighted with everything that was involved in moving, there was a lot of help from her. I would like to thank all the maintenance guys, they have always been very respectful and kind with every request I have made. So as you can see this community is very well recommended by me. I leave a photo of my view at night.
    1 person found this review helpful 👍

  • 5/5 Cydesemon J. 10 months ago on Google
    I really enjoyed my experience It was great! The staff made me feel welcomed. I’d even say it made me feel at home! The viewing of the first apartment really sold me. It was clean and smelled great. They really care about their property and it shows. Thanks again to the property manager and the staff. I can’t wait for my move in!!
    1 person found this review helpful 👍

  • 4/5 Pamela L. 7 months ago on Google • 5 reviews
    I moved to Discovery at Mandolin about a month ago and so far my experience has been really good. All the ladies in the leasing office are really nice and professional. I really would like to give a big thank you to Kortney who helped make the application process so easy and seamless. She was very transparent in explaining everything and she consistently communicated with me throughout the entire process. Even when I ran into a hurdle, she was willing and able to come up with a solution. I also must say that I love how the complex is so quiet and well-kept.

  • 4/5 Beverly B. 2 months ago on Google • 3 reviews New
    Loved living here! Despite how short it was if you’re looking for your next home this is the place you want to look at. The office staff and maintenance crew always took care of me right away. Unfortunately I ran into some DV issues on top of medical issues and my job took a minute to start up so my income wasn’t sufficient. If I could do it all again I’d go back to discovery! The garden tubs are solid plus they have a built in drainage system and as you know Houston gets bad when it rains. Truly choosing this place as your next home is a no brainer!

  • 1/5 John W. 5 months ago on Google
    They are scamming people of out admin and application fees. Please believe the negative reviews! The checkpoint ID system that they used flipped my two middle names around which caused a “discrepancy”. Another “discrepancy” was that there was no way a semi-monthly pay schedule could have over 80 hours of regular time. Save yourself the money and the headache and avoid these apartments at all cost. Of course there’s no refund for being denied as they’ll continue to use the word “discrepancy” when the only discrepancy are themselves. Oh and the phones “have been down for weeks” so don’t expect them to answer. I have never went through this went when applying for anything. If you still choose to apply after reading this, then you’ll be making a review like this as well. Horrible company and management.

  • 5/5 Kenneth W. 5 months ago on Google
    Tanaeja and team are amazing! Really love the property and considering moving here soon based off of the experience they provided. PHENOMENAL STAFF! Would give them 10 stars if I could.

  • 5/5 FreaakishFN 5 months ago on Google • 2 reviews
    I’m glad to have spent my first time getting an apartment here. Anytime service in my apartment was needed it was quickly solved. Neighbors are also respectful! Place is also very nice and clean. Overall amazing apartments!

  • 5/5 Carlos P. 3 months ago on Google • 1 review New
    Wow!! The service here is like no other apartment complex!! Alicia was very informative she seemed happy to tour with me and made me feel comfortable. If I could give 6 out of 5 stars I would have! If you want an amazing experience like me Alicia is your gal!!


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