The absolute worst Starbucks I have ever been to in my life. I live on the island so I continuously have given them a try. They drinks are never correct. They never taste good. And I always do a mobile order. The point of a mobile order is to order ahead and it be ready. The past 3-4 times I have done that, I have waited 30+ minutes and never received my order. People who mobile order don’t have time to sit inside and wait 30+ minutes on top of the expected time it would be done. We have things to do and get to. Absolutely ridiculous. Staff are rude and don’t care. Would never recommend this Starbucks to anyone.

The biggest Starbucks in the state. Great coffee and friendly staff. It's a great place. I Love to sit there with my laptop. My favorite Starbucks! #Starbucks #coffee #coffeeshop #Danielisland

Super clean dining area AND bathrooms, staff all had smiling faces & were incredibly helpful! Was a great Starbucks run

Came here a few weeks ago and my order was messed up. The manager, Julie, rolled her eyes at me when I asked if it could be remade! I was shocked at her rude behavior. Thankfully, one of the baristas, Ryan, was kind enough to remake it for me! Was very polite and apologetic, too. Thank you, Ryan!

A very clean place, large indoor and outdoor seating, and great service.

Waited 56 minutes for three cold drinks and three baked goods. The staff were trying but there was insufficient help to handle the volume and the mobile ordering caused a complete disaster. The staff didn’t apologize or even have concern that a dine in family waited an hour for their drinks.

Love this store! Absolutely amazing, the staff are always so friendly. I notice that they really know the meaning of “team”! Great drinks, fast service! Always come back to a howdy and a smiling face, even in the middle of their rushes

Paid with a $10 bill and the lady dropped it so it flew away. She didn’t care, still charged me for the $4 coffee and still had the nerve to ask for a tip.

My wife and another couple went in for coffee. One of our party had to use the restroom. There were only 2 customers in the store besides us. There were two restrooms, One was occupied by a Starbucks employee for 15-20 minutes. The other had the door open with a sign on the floor letting you know it had been cleaned. The person from our party could not wait any longer for the occupied restroom to clear out, so they picked up the sign in front of the other door, and went in. When the Barista discovered this he came over to our table and went postal, literally screaming at them for doing so in a very loud voice. He continued to rant on as if we were 5 year old's (we were in our 60's). We were so stunned we just stood silent until the ranting ended. After some time went by we enquired who it was from another barista working at the counter. She said his name was Don. We explained nicely that this was no way to treat their customers. Since then we have reached out to both the franchise owner and to the corporate office. Neither has returned our calls. Starbucks needs to have a vetting process to eliminate these kinds of hires or give them some emotional intelligence training when they onboard with how to work effectively with customers. This behavior should not be tolerated and sets a very poor example of customer service for Starbucks.

Stood waiting for an order over 10 mins. No one said anything to me and another guy walked in they greeted him and asked what he needed and made his order. I said something and still didn't get the same treatment until after others sided with me. This was the guy worker was the one that skipped my acknowledgement. Another young lady with glasses started to say well we're busy. And I said that's fine but that do not suppose to interfere with good customer service. And skipping me because everyone saw me standing there. Another young lady working the counter did give a $4 gift card and offered to remake or still give the order. But by that time the customer service turned me off from the whole experience of Starbucks. Bad Customer service is not the way to go rather it's 1 customer or several.

This Starbucks is exceptionally slow on a consistent basis if you order food. I ended Up having to get a refund for my breakfast sandwich this morning after waiting over 20 minutes for it. The drive thru orders are prioritized and the walk in customers are completely forgotten about.

I ordered a coffee and the server brought the wrong size. When I told him that he gave me the wrong size he said read the label he’s not wrong and that I didn’t order the size that I said I did. Was very upset that he felt so entitled to tell me everything I ordered was wrong and that he doesn’t make mistakes.

I was racially discriminated against by Marc. He refused to serve me in the same manner that he did everyone prior to me. Upon reaching out to corporate twice to figure out why I was treated the way I was, I got a call back from the DM. When asked the question of why I was treated the way I was she responded “ I don’t know what was going on in his (Marc) head. I’m so livid!