Custom Jewelry Lab image

Custom Jewelry Lab

Jewelry store Jeweler Jewelry designer Jewelry repair service

One of the Top rated Jewelers in Charlotte


Address

Enter from Parking lot at, 624 North Davidson Street, W 10th St E, Charlotte, NC 28202

Website

customjewelrylab.com

Contact

(704) 980-9840

Price rating

$$$ $

Rating on Google Maps

5.00 (154 reviews)

Open on Google Maps

Working Hours

  • Thursday: 12 to 6 PM
  • Friday: (Good Friday), 12 to 6 PM, Hours might differ
  • Saturday: 11 AM to 4 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: 12 to 6 PM

Featured Reviews


Frequently mentioned in reviews: ring (25) custom (15) Vanessa (13) Custom (12) wanted (11) work (10) jewelry (9) design (9) time (9) process (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Wendy T. 3 years ago on Google
    I had a few pieces of jewelry that I treasured because of who gave them to me but I never wore them due to the design. These included garnet earrings from a dear friend, diamond earrings from my grandmother, and sapphire and diamond earrings from my parents on my 21st birthday. I had no idea what I wanted to do with them, only that I wanted something that I liked. Lee and Vanessa at Custom were helpful from the moment I walked through the door and patiently spent time with me working through different ideas until I was happy with two designs that would use all the gemstones. They kept me updated on the status of the work and I have been extremely pleased with the result. Each time I wear these pieces I remember the special people in my life.
    2 people found this review helpful 👍

  • 5/5 Jessamyn B. 1 year ago on Google
    We had our wedding rings made here and I was so happy with how we ended up. The 3D custom printed process helped us to see how things were fitting into our engagement rings. I loved the way it looked from the top and the front in different aspects.
    1 person found this review helpful 👍

  • 5/5 Mae 6 months ago on Google
    We took a loose gemstone and worked with Lee to design the perfect engagement ring, it turned out exactly how we imagined! The ring itself is so well crafted and the process was super simple. We modified our design midway and it was still so easy. Definitely choose them if you’re looking for local, handcrafted jewelry from a small business you can trust!!
    1 person found this review helpful 👍

  • 5/5 Sam W. 6 months ago on Google
    Had the most wonderful experience working with these folks. I had a custom piece in mind with much detail and specifics and they worked with me through the whole process. The design component took the vast majority of the time and they were great with communication, listening to my ideas, forwarding their own, and, most importantly, making real something that only existed in my head. Cannot recommend them highly enough, whether you are looking for something very custom like I was or if you just want one of the many beautiful pieces they already have in stock.

  • 5/5 April B. 1 year ago on Google
    Lee and Vanessa are amazing! I came to them after a disaster with another jeweler. I wanted a bezel setting with a shank that matched my fiance's band that we had already purchased elsewhere. I brought in my own sapphire and they were super cool about that, even a little excited that I found the perfect shade. They took the time to get everything right and the ring is perfect. My only regret is not coming to them sooner so they could have made my fiance's ring too. I cannot thank Custom enough for this special ring!

  • 5/5 Moe F. 6 months ago on Google
    I can not describe how happy I am with my ring. Lee is so talented and gifted! I gave him an idea of what I wanted and he delivered so much more. It’s Absolutely Perfect!!!! Perfect! I can’t stop staring at it and it’s been a while. HIGHLY RECOMMEND! It’s personal, original, one of a kind and represents everything I wanted. ❤️ Thank you for giving me exactly what I wanted!

  • 5/5 Stephen C. 5 months ago on Google
    Lee and Vanessa at Custom Jewelry Lab worked with my partner and I every step of the way. Through the initial meet and greet, the design process, the mock ups, test prints and finally the finished project, they walked us through and made certain every detail was exactly what we wanted. And now we have something completely custom, unique, and wonderful. They are patient and caring and really want to create something special. I'll definitely use them again for anything custom jewelry in the future.

  • 5/5 Bradley S. 5 months ago on Google
    Working with Lee at Custom Jewelry Lab was phenomenal! He was able to translate my ideas into a true work of art! The final product exceeded my expectations. I’m over joyed with the ring. Lee listened to every idea without reservations, and provided guidance that produced a ring that is truly a work of art. This was my first project at Custom Jewelry Lab, and won’t be my last! Thank you Lee for your patience, guidance and artistry!

  • 5/5 Graham S. 5 months ago on Google
    Lee does absolutely incredible work! I highly recommend working with him for any custom jewelry project. We went to Custom for my wife's engagement ring, as well as both of our wedding bands. Lee was helpful and communicative through the entire process, including with aftercare. He gave very insightful advice when we were designing the rings, offering tips to make my wife's ring look just the way she wanted without losing structural integrity. My wife wanted a fairly delicate design, and he had no trouble making it a reality. He also had great insight on the different types of metals and how they all hold up over time, which I found particularly helpful. Our rings ended up looking stunning! We have absolutely no complaints, and will be going to Custom for all of our jewelry needs!

  • 5/5 Matt D. 3 years ago on Google
    Vanessa and the team at Custom were absolutely amazing throughout the whole process. From conception to execution, they exceeded our expectations. We gave them 3 various ring designs we liked, and they came up with the perfect compromise between them. Even better than we could have imagined!

  • 5/5 Megan L. 1 year ago on Google
    My husband first worked with custom to create a very meaningful ring - with lions (last name) representing our boys. It was a wonderful piece! We went back to have wedding bands made as well.

  • 5/5 Sean T. 1 year ago on Google
    Totally forgot to write a review, but I wanted to stay how outstanding working with Vanessa and Lee was. They walked me through the process soup to nuts as I was completely lost. Both of them were very patient with me turning my weird project into a masterpiece that my fiancé and I loved. I would definitely recommend Custom for current and future custom jewelry projects!

  • 5/5 Justin 1 year ago on Google
    Fantastic experience with CJL. Vanessa is amazing to work with, helped finalize the design, and Lee did an masterful job bringing it to life. They created my piece in lighting speed time and kept me informed the entire way through. I'm thrilled with the final outcome and would highly recommend anyone work with CJL.

  • 5/5 Justin B. 1 year ago on Google
    Amazing experience with Lee and Vanessa at Custom Jewelry Lab in NoDa. Highly Recommend them if you're looking to custom design your jewelry. I proposed to my fiancé with a diamond, and we commissioned Custom Jewelry Lab for the ring, per my fiancés specifications. The process is so easy and fast I was honestly surprised by the efficient. The ring is AMAZING and exactly how my fiancé wanted it. I think we will be going back for my ring as well.

  • 5/5 Katie C. 3 years ago on Google
    This review is LONG over due - my husband designed a custom engagement ring with Vanessa and Lee's help in 2018. With their help, he made an heirloom quality piece that is unlike any ring i've ever seen on the mainstream market. They both take time, effort, and heart to listen and create your vision. Above all else, their work is quality. I loved my engagement ring so much that we went back to them for my wedding band, which they made custom as well. I say this is overdue because today, nearly 2 years after our wedding date, we were able to walk in and speak with both Vanessa and Lee. Vanessa remembered the stones in my ring and gave my special piece a complimentary cleaning. Not many jewelry stores still take the time and effort to build these relationships but we can safely say they will be our go-to for gifts and jewelry needs for years to come. Thanks guys :)

  • 5/5 Jared B. 1 year ago on Google
    Vanessa is awesome to work with! She helped me design a custom engagement ring for my fiancé and my ring! I’ve worked with her twice now, on three total pieces and each one is unique and breathtaking! So happy to have met these wonderful people.

  • 5/5 Mark G. 1 year ago on Google
    Vanessa and Lee did an absolute masterful job in creating a most unique and beautiful Platinum and Diamond ring for my wife's birthday. The ring is simple stunning as was my wife's reaction! We could not be more pleased! This followed CJB's creation of a custom Pearl/Diamond/White Gold bracelet presented to our daughter to be worn on her Wedding Day. The 18 Pearls in the bracelet were gifts given by her God Parents over her first 18 years! Again, stunning . . .

  • 5/5 Shannon V. 2 years ago on Google
    Vanessa was so amazing to work with. They got my ring done sooner than expected and just in time for my wedding. I love my ring and the process was enjoyable. I recommend any custom piece from this shop!

  • 5/5 Jared N. 2 years ago on Google
    Custom Jewelry Lab is the best place for custom creations and delicate high-quality repairs. They are incredibly patient and will work with you until you are pleased with the final production. They have helped me with two separate projects, and the results are heirlooms that I hope will be in my family for centuries. Additionally, the staff is friendly, knowledgable and trustworthy artists. Charlotte is very fortunate to have this tremendous resource available. I can not thank them enough.


Call (704) 980-9840 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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