Featured Reviews


Frequently mentioned in reviews: time (12) store (10) furniture (9) Ikea (8) staff (7) items (7)
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  • 5/5 Alex W. 2 years ago on Google
    I absolutely enjoyed just browsing honestly. I have never been into one before and it was a great experience. If you want to be inspired with ideas for your house this is the place to go. I will say I got to a point where I was wanting to see the exit, it seems like it goes on forever. Overall I loved this experience.
    6 people found this review helpful 👍

  • 5/5 Heather 2 years ago on Google
    We went on a Saturday, and even though it was pretty crowded, we were able to easily look around and get what we needed. The staff were very friendly and helpful. We had trouble finding something in the loading area, and a staff member quickly helped us. Another staff member took my cart and put it up for me after we had loaded our vehicle. The restaurant was fast, and the staff were friendly there as well. Even with a limited diet, I was able to find something to eat. The veggie balls with rice and green beans were really good! IKEA is the only place we're able to get good sturdy furniture that fits our budget. It's always fun to shop here!
    5 people found this review helpful 👍

  • 4/5 AGP B. 2 years ago on Google
    Ikea is a great place for an impromptu family day trip. Beyond a furniture store or even a showroom, Ikea allows its customers to experience the inspiration that comes from simple, clean, and thoughtful design. My children, now in primary school, felt invited and at home in its spaces. This led to an inclusive experience where they weren't bored or looking for an exit door. At any point that a bathroom or meal was needed, it was easy to get to as there is an excess of maps to lead the way. The staff is always nearby but mostly out of sight, and there is always zero pressure to buy anything. The store itself has improved in several areas over the years, increasing ease of navigation. However, I would never recommend walking into an Ikea to quickly grab something as the store is not designed for that kind of traffic.
    5 people found this review helpful 👍

  • 4/5 Nikki 2 years ago on Google
    Always love roaming through this house and furniture maze! Although I prefer it during weekdays when there are not so many people. Could maybe use a few more associates hanging out among the displays to answer questions. I waited for about 15 minutes to try to ask a simple question while an associate helped another customer, during that time I kept looking for another associate to walk through so I could get there attention…never happened I eventually walked away. Still I love the room setups and various options for purchase.
    4 people found this review helpful 👍

  • 5/5 Myo Z. O. 1 year ago on Google
    This is the best place I go shopping so far in my life. They have everything you need. Good for the big family’s people.if you have a hard time to find something go check here . They have what you looking for. I very it, I will go shopping there again when I have time . You guys should go check it out.
    3 people found this review helpful 👍

  • 4/5 Brian G. 2 years ago on Google
    Thus is one big store loaded with all different kinds of household items and furniture. They also have a coffee shop. There is a cafeteria style restaurant upstairs and I believe a higher end restaurant upstairs also. The feel is definitely eastern European, designs are made to fit into small spaces. We had ice cream on the way out, you cannot beat $1 sundaes, pizza, and hot dogs all for $1. This is located past the registers on the way out
    2 people found this review helpful 👍

  • 5/5 Zachary N. 7 months ago on Google
    Huge variety of home goods, furniture, cuisine, and tasty treats. Nice and clean atmosphere. A Go-To for sure.
    1 person found this review helpful 👍

  • 4/5 Lydia P. 1 year ago on Google
    We absolutely love this store and we try to visit every time we're in town. I really can't wait until the day cares open backup again, because that's my kid's favorite part, so there's really not much for them to do while I shop. The selection of products is always over the top great. We ate at the restaurant, as we usually do and I was a bit disappointed this time, the soda machines were completely down all they had was water and diet soda which tasted awful because it seemed like there was something wrong with that machine too. I really wish they had more signage explaining that they do not offer bags because it's not something that people automatically know and it would be nice to know before I pay, then I have to go back and buy bags. The clearance items were an extra fun surprise I was able to get pillow covers from my entire dining room at 1.99 each which was awesome!
    1 person found this review helpful 👍

  • 5/5 Elizabeth C. 1 year ago on Google
    First time there! Overall it was enjoyable and probably will be back in the future. The only complaint is that once you go downstairs you can't get back up to get to the cafe without going through the whole thing again.
    1 person found this review helpful 👍

  • 5/5 Ben D. 2 years ago on Google
    Better value and quality than Wayfair, Rooms to go, or Ashley furniture. Simple designs with real wood, no pressed particle board. Just furnished my whole house from IKEA and everything looks amazing together!
    1 person found this review helpful 👍

  • 4/5 M S. 2 years ago on Google
    This is a 5-star place, but I give it 4 because it is so ridiculously busy all day every day and every time I go to check out there are at least 5-10 unopened registers. So the final huge hassle to get out should be avoided with some additional staff. The weekdays are of course much less busy. On the good notes- it’s got all you cheap IKEA stuff you love and of course the super yummy lunch. We would go just for lunch all the time and that part rocks with the one exception that to get out from lunch you have to walk through the entire downstairs unless you can sneak through the stroller door!
    1 person found this review helpful 👍

  • 5/5 David P. 2 years ago on Google
    Great store. The prices are very reasonable. The design is top notch. I can't think of a better place to visit for design ideas or furnishing a home. It's like Disney. Everyone needs to go there once.
    1 person found this review helpful 👍

  • 5/5 Mooshroom L. 1 year ago on Google
    This place was so cool. It sounds funny but I actually came here as part of a bucket list thing while I was on vacation and I loved it. There is an escalator at the front door that you can take and elevators too if you have difficulty climbing stairs. The store is clean, the cashiers are respectful, and the restaurant area is very nice. I would visit again!

  • 4/5 Stormart1776 5 months ago on Google
    I enjoy spending time in Ikea. They have so much to offer and normally have plenty of inventory; however, the past two visits (I live 35 miles away) they did not have two major items I was looking for. Regardless, the staff is always friendly, and I found plenty of other things to make the trip worthwhile. I was buying the last couch they had listed in inventory for a specific model. The employee ensured their inventory was correct before I paid, so there wouldn't be any surprises. Thanks for taking care of me and going beyond to ensure my time would be valued. Thank you 😊

  • 4/5 S T. 7 months ago on Google
    The wife, the daughter and I made the trip to IKEA. Like most times we've been there, it was quite busy. But somehow, someway there always seems to be parking available. 3 dressers, numerous baskets, cupboard organizers, stuffed animals and 10 jars later we made our way to checkout. It was quite the wait but it was a Saturday. Once we were up there and scanning items, it went pretty quickly. Our only hiccup this time around was two of the dressers were not in the aisles. They were labeled as available at the store about finding them was a task. After giving up we seek assistance. These particular dressers were in the back and could only be purchased with the assistance of an employee. We were given a paper to scan, so we could pay for them and then we needed to head to pick up. An estimated 20 minute wait was only about 5 minutes after I put everything else in the car.

  • 5/5 Solly E. 6 months ago on Google
    Incredible variety of furniture satisfying most tastes. Items are tastefully displayed with many ideas on how to lay out your home. Lots of Al walking through the ‘maze’ of furniture. Check out is efficient and easy

  • 5/5 Kimber W. 8 months ago on Google
    If you haven’t been, it’s probably time ya go! Plan to spend all afternoon there! And wear good walking shoes. Lots of organization, home goods, furniture, room ideas, kitchen wares & storage essentials to choose from. Go get you some!

  • 5/5 John S. 4 months ago on Google
    Store is laid out very well. Everything has price tags and employees are very helpful. The food was good and lived up to the hype. It can kinda feel like a maze sometimes but has lots of items and deals worth checking out.

  • 5/5 OLYAROMANOVV 6 months ago on Google
    Hello. I am writing to thank you! We are grateful to everyone who helped us solve the refund problem. We are thrilled with Ikea's support on Facebook, we are thrilled with the Ikea store in Charlotte, we have never doubted that Ikea is a cool company. We were supported and not abandoned . And we will recommend Ikea to everyone! Excellent customer service, excellent. The products that Ikea sells, the wonderful people who work there!!! Everything is cool!Guys, keep it up!!! We trust you!

  • 4/5 Susannah D. 6 months ago on Google
    some items didn’t have displays (and some displays didn’t have buyable items) and the store was a bit of a mess, but considering we came on a Sunday evening and it had been through the madness of a weekend’s worth of shopping, it wasn’t bad


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    • ✓️ Wheelchair accessible entrance
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