If I didn’t have to put one star. I wouldn’t !!! This young man you see in the picture name is Horae. He has been very rude to me numerous mornings that I come to this store to purchase my items for lunch every day at work he refuses to check me out stating that there’s something wrong with the register and there’s only self-pay registers. And because I was not able to purchase my items. He told me to take my business across the street to Foodlion. I spoke with his manager about how I was treated on 3 different occasions. And management has not done anything about this young man. Other customers has said , he doesn’t aloud EBT on his shift. And has been rude to them also. So if you want great customer service Go to foodlion across the street.

The clerk is aweful and has no idea what customer service is. Old with white hair yelling and rude. Laughing loud and has no respect for customers. Circle K should screen their employees and ensure they are capable of service. Go to Quick Trips!

The Indian lady with the long ponytail is the best person that works here. The worst, is the young latino fat guy that has no respect for customers whatsoever. He purposely never allows customers to type in their rewards number for discounts on cigarettes. He is a complete and utter waste of oxygen.

Horrible experience at this location. Broken technology, terrible customer service, and suspected scamming. TLDR : fake charges repeatedly added to my purchase. This Circle K has installed a new type of self checkout technology where you place all your items at once on a pad and it automatically scans them and adds it to your cart (similar technology to the book scanners used at public libraries). Presumably they installed the since they lack the staff to properly run the business. I placed my items on the pad and they were all scanned and to my bill. Right when I was about to pay, the system added an additional 2 random items that I did not have to my bill. These additional items were no where near the scanner, so it was not a case of accidental scanning of nearby items. No worries, I just removed those false items from the cart and tried to checkout again. Right when I went to pay, it added another additional two random items to my cart, increasing my bill again. The machine was clearly faulty, so when the employee finally entered the store I asked for assistance. I explained that I just wanted to pay for my items and leave, but it kept adding extra random items to my bill. The worker was rude, but she did attempt to fix my order. She fixed my checkout cart, and again for the THIRD time, right when I was about to pay it added an additional random item. This time I was not quick enough to notice the fake item being added to my cart until after my credit card purchase went through. I saw the total was higher than it should be, so I let the worker know that the system charged me for an item that I didn't purchase. I should also note that even though there was a receipt machine next to this self check out, there was receipt given and no option to print a receipt. This is extremely shady technology from Circle K. The machine repeatedly adds extra items to a person's checkout at the last second right before paying, and doesn't provide a receipt. The way it operates appears to be a scam to get extra revenue with each purchase and hope the customer doesn't notice. She told me to just go grab that item from the store and take it. I told her I didn't want that extra item, I just wanted to buy my food and leave. She was able to go in the back and print me a receipt that clearly shows I was charged for an extra item, but she said she couldn't get me a refund and I would have to come back tomorrow and talk to a manager.

9726 Monroe Rd, Charlotte, NC 28270 Only one that is a great employee is the dude with the ponytail./. He actually tells people to put their phone number in to save money on tobacco.. Hell the money I would’ve saved over the years — if I did this .. who knows ..$$$ Frump kid is rude - doesn’t print receipts (then says it’s too late for a receipt.. I think the new automated machine is to boot him ..! Good things Good selection of snacks and beer .. The older dude who sweeps the parking lot is also a nice guy .. Otherwise- just complain to corporate.. Blah 😑

Stopped at this store to use the restroom and purchase gas in an emergency. Unfortunately the clerk yelled at me and said the restroom was closed for the night. She was very rude about it. Wouldn't recommend stopping at this location. Maybe if this is a policy she should explain instead of yelling at customers.

Air pump broken, clerk logged out of register and can’t ring up transaction without coworker… coworker late. No care given to run this business.

Would not recommend going inside here- woman with short black wig is a grumpy lady. She refused to take something off my bill that I put back and was no longer purchasing. It wasn’t until I asked for my receipt to be given to me that she then took it off. Also, she tried to accuse me of stealing a cup of Ice. I literally went here 5 times a week and spent lots of money here and never ever stole a thing let alone would it be a cUP OF ICE. But ya know- I would hate my life too if I worked there

Cups for the fountain machines are never in stock and employees always seem to be in a bad mood. Older Indian man that works here has serious issues and HATES women!!

All Circle K's should be QT's. I'm sure the owners and staff of all Circle K's actually do their shopping at QT but unfortunately they don't seem to be learning anything about service and cleanliness. Worst guest service and the parking lot is horrendous to navigate. Terrible design.

Worst circle k I have ever been to. I bought an item and had a $20 bill I ask for the rest in gas he said that’s not an option you have to tell me how much exactly you want in gas. And I said the whole thing. He made me take out my calculator and subtract my total from what I needed in gas. He was rude and not helpful at all. Never going back

These people are racist against whites but run a store in a prominent white area. What is their agenda? Hmm... These racist eastern Indians need removed from the area!

Do not go here. I went to get gas and I used my debit card. They said that it declined. When I called my card company, my last transaction was at their location. The attendant refuse to cancel my transaction. So that my card company could refund it back. They told me to come when the manager is in which is during my work hours.But I will be back to get my money. Very poor and sneaky services. Don't trust them or their card machines.

Nasty rude women at the desk. i guess id be miserable too if i worked at a gas station tho. if you hate your job soo much, quit!

On line and when employees feel up to it this store is open 24hrs. But several times now I have been hear and the employees seem to think that they can do what ever they want. Customers are not allowed in the store or buy gas unless they are using A debit or credit card.Rudly told no closed, and their really Not.? Between the early hours if the AM this place is not that busy or overwhelmed the poor little cashier s need to shut down the whole store, why, if uyiur closed fine be closed fine. But if your open then seriously people smarten up. . Please correct and rectafy the situation, possibly consider terminating any of your employees that work 3rd cause they obviously have no concern or respect for you your store customers or themselves plus costing you money to boot. Hire real employees.

Poor gas station chain. Should be put out of business amd turned into a qt

I didn't have to have 1 of those Circle K cards to save. The price was exactly as on the board. Having to get that card has been why I bypass Circle K. I didn't see the board switch so I stopped. Grateful! Thank you!