1/5 Misty J. 1 year ago on Google
Absolute
WORST
experience!!
The
hotel
is
nice,
great
location,
employees
are
polite,
room
was
pretty
clean.
The
room
temperature
never
got
below
73,
I
think
it’s
a
motion
sensor
thermostat,
water
didn’t
get
hot..
more
warm.
However
on
Monday,
the
morning
of
checkout
I
was
awakened
by
a
call
from
the
front
desk
apologizing
and
informing
me
sometime
between
3:00-5:00am
my
vehicle
had
been
broken
into,
that
the
police
were
here
and
needed
me
to
come
outside,
for
me
to
bring
my
id.
When
I
get
outside,
I
see
it’s
not
just
my
truck,
but
multiple,
ALL
the
4dr
pickup
trucks
in
the
parking
lot
had
a
backdoor
window
broken
&
were
left
with
shattered
glass,
the
contents
of
the
consoles
and
glove
boxes
thrown
everywhere
as
well
as
anything
of
value
being
taken.
The
employees
apologized
&
helped
sweep/vacuum
the
glass
from
our
vehicles.
At
last
count
at
least
5..
One
hotel
employee
said
they
have
security
6
days
a
week
just
not
on
Sundays,
if
that’s
true
then
“someone”
else
knows
this.
Another
employee
said
it
used
to
happen
a
lot
but
it’s
been
a
while
since
the
last
time,
stated
it
usually
happens
when
there’s
a
BIG
show
or
event
happening
nearby.
I
guess
ELTON
JOHN
at
the
Bank
of
America
Stadium
or
WU
TANG
CLAN
at
the
PNC
didn’t
classify
as
BIG
enough
to
increase
security
or
notify
you
at
check-in,
as
they
are
admittedly
aware
of
this
problem
and
haven’t
upped
their
security
game,
installed
cameras
or
made
any
efforts
to
deter
such
acts
of
vandalism
and
destruction
to
guest
property.
I
know
they
can’t
predict
the
future,
however
admitting
it’s
a
pretty
common
occurrence,
knowing
they
have
a
problem,
knowing
when
this
problem
is
likely
to
occur
and
not
informing
you
or
improving
their
security
protocols
is
not
only
disappointing
and
distasteful
but
shameful
to
say
the
least.
I
know
if
they’d
have
advised
me
prior
to
that
this
is
a
“stay
at
your
own
risk”
facility,
I
would
have
stayed
elsewhere.
Probably
the
point.
In
hindsight
and
after
the
expense
of
the
hotel
stay
itself,
insurance
deductibles,
cleaning
expenses,
items
stolen,
the
headaches
and
overall
stress
of
it
all,
I
would
have
gladly
paid
3
times
more
to
stay
somewhere
else.
However
I
chose
Hampton
Inn
based
on
my
personal
experience
with
other
Hampton
Inns
as
well
as
it’s
reputation
of
being
an
above
average
establishment
with
higher
standards.
This
particular
Hampton
Inn
falls
well
below
the
bar
of
the
quality
of
standards
and
safety
I’ve
come
to
expect
and
rely
on
when
staying
away
from
home.
At
check-out
they
apologized
again,
thanked
me
for
my
business
and
handed
me
my
receipt.