The receptionists here are incredibly rude. Blaming me for a large gap in visits when they have a 6 month waitlist. Talking loudly about how I missed appointments due to covid and blaming me for switching insurance. 🙄 I’ll be seeking a new dentist.

Downtown Dental did not send me any bills for my three visits between August 2018-February 2020. Because they did not notify me of the charges, I did not find out that my insurance was not covering their services for a full 18 months. In that time, they kept recommending procedures, while no one notified me as I checked out after each visit of charges from the previous visits. This means that, by the time they billed me--again, a full 18 months after the first of those visits--my bill had grown to hundreds of dollars. I would have made different medical decisions had they billed me on time. But, instead, their negligence resulted in hundreds of dollars in unexpected charges--which they then blamed on me, the patient who had no way of knowing what I owed them. I was promised the Office Manager would call me. They have not. Fair warning to potential customers.

Excellent dental office with thoughtful employees. Always feel good when I leave after an appointment.

Dr. Dalal was absolutely fantastic. He and his staff were caring and patient and took the time to make sure I knew every step of my treatment plan. I have never had a dentist say anything positive about my dental care, always pointing out what I'm not doing; Dr. Dalal said it's obvious I care for my teeth and his praise made me feel accomplished. I HATE the dentist and never want to go back after all the negative responses of do this not that and today was the first time I've looked forward to my next appointment. I highly recommend Downtown Dental! ***Update*** One month later and I've gotten my crown and a deep cleaning. Dr. Dalal and his assistant did phenomenal with my crown. I cannot even tell it's in my mouth. A few days of sensitivity from working around in my mouth was all. Amy, their hygienist, was just as fantastic and gentle while cleaning buildup from quarantine missed cleanings. She took the time to show me new techniques and recommended a better toothbrush. Even she complimented the care I'd been trying to keep up while not seeing the dentist. I cannot recommend this office highly enough!!

I needed a tooth implant. Just completed, it was both successful and very interesting. Dr. Dalal realized that I was interested in the technology associated with the procedure and explained in detail every step from the extraction of the broken tooth to the incredible scanning technique to model the new one to its installation. What great technology, “bedside manor” and… it didn’t hurt.

Dr. Dalal is a wonderful dentist, a master of his craft. He works with the latest technology and explains the process every step of the way, which inspires confidence. The results speak for themselves. He is a true professional. I am so glad I found him.

Absolutely amazing,the staff are so friendly and Dr Nish Is a wonderful caring dentist,and PS real easy on the eyes

Thanks to Dr. Stump and Cheyenne for the time and precision taken to ensure that my crown was a perfect fit and match. I was hesitant to have it done, as it's the first major dental work that I've needed. Overall, it was as pleasant as it could be. The office protocols in place due to Covid-19 made me very comfortable. Both of my appointments were easy to schedule and ran on time. Dr. Stump explained the entire process before beginning and as she proceeded through each step. She answered all of my questions and both she and Cheyenne put me right at ease. My temporary crown fit perfectly as does my permanent one. Kudos to these dental professionals for a job well done.