1/5 Jason M. 6 months ago on Google • 41 reviews
I'm
compelled
to
share
my
disappointing
experience
at
Oakhart
Social.
Initially,
finding
the
restaurant
was
a
challenge
in
itself,
as
their
sign
was
obscured
by
an
overgrown
plant,
making
it
quite
difficult
to
locate.
Upon
entering,
the
atmosphere
seemed
inviting,
but
the
QR
code
menu
quickly
proved
to
be
a
letdown.
It
offered
nothing
more
than
uninspired
American
cuisine,
with
no
standout
dishes.
Deciding
the
menu
wasn't
to
our
liking,
we
opted
to
leave,
only
to
be
confronted
with
a
surprising
and,
regardless
of
policy,
unjustifiable
$75
charge
for
not
dining.
Moreover,
the
manager's
demeanor
was
off-putting.
Despite
our
polite
and
respectful
approach
to
the
situation,
their
response
was
unnecessarily
rude
and
dismissive.
This
rebuttal
is
important
to
note,
as
any
claims
of
rudeness
on
our
part
would
be
completely
unfounded
and
inaccurate.
This
experience
was
unfortunate,
not
just
for
the
subpar
menu,
but
more
so
for
the
poor
customer
service
and
obscure
policies.
I
strongly
recommend
potential
patrons
to
consider
other
dining
establishments
where
both
the
culinary
offerings
and
customer
service
are
of
a
higher
standard.
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