Crumbl - Chattanooga image

Crumbl - Chattanooga

Bakery Dessert shop Cookie shop

One of the Best Places To Visits in Chattanooga


Address

8021 E Brainerd Rd Suite 103, Chattanooga, TN 37421

Website

crumblcookies.com

Contact

(423) 225-6001

Price rating

$$ $$

Rating on Google Maps

4.90 (3.7K reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 10 PM
  • Friday: (Good Friday), 8 AM to 11 PM, Hours might differ
  • Saturday: 8 AM to 11 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8 AM to 10 PM
  • Tuesday: 8 AM to 10 PM
  • Wednesday: 8 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: cookies (37) cookie (17) time (9) service (7) good (7) great (6) amazing (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Final Touch Auto Detailing llc (Awesome C. 1 year ago on Google
    Hands down the best cookies I've ever put in my mouth. These cookies are richer and smoother than Johnny Cochran.
    3 people found this review helpful 👍

  • 1/5 Nancy V. 2 years ago on Google
    First Experience, NOT IMPRESSED. Service was not great, and the cookie is not something I would return for. Publix has better service, sweets and prices.
    1 person found this review helpful 👍

  • 5/5 Andrea R. 4 years ago on Google
    I got a box of these as a gift and fell in love. Made to order I received a box of 4 warm cookies that were all incredible. They change the cookies they have so it may be a different experience at times, but if you have the chance you won’t regret trying the red velvet cookie. Affordable for the size and amount of cookie you get. Definitely a must try!
    1 person found this review helpful 👍

  • 4/5 Kyle & Diana K. 1 year ago on Google
    We ordered a 4 pack of cookies, peanut butter nougat, sugar, cornbread honey cake, and chocolate chip. They were all large and well decorated but the chocolate chip was the best. Overall good but a bit pricey for about 3.50 each. We also ordered the snickerdoodle ice cream and it was awesome.
    1 person found this review helpful 👍

  • 5/5 Sandra L. 2 years ago on Google
    Seriously the BEST cookies EVER!! After seeing the very highly rated reviews I was excited to come here for the first time and it did not disappoint! They have a weekly rotation of flavors. When you walk into the store you’ll find a lot of staff baking fresh cookies while you’re there. There is a display of all the cookies available and some are served warm. I tried the pumpkin spice and monster cookies. Both were served warm and were absolutely amazing. I’m not even a big cookie lover but this place has me converted into one. It’s about $4 per cookie and totally worth it they are large. They also offer catering for smaller cookies at $1 each but you need a minimum $50 order.
    1 person found this review helpful 👍

  • 2/5 Denise B. 1 year ago on Google
    Friendly and quick service. Cookie size okay for the price. The cookies were not cooked all the way. The middle of the cookie was too wet and the chilled cookies were wet looking. I attached pictures to show the uncooked cookies. These cookies needed a few more minutes in the oven. Also , I really didn't enjoy the flavors. The chocolate chip cookies tasted like yellow cake mix to me. The sugar cookie wasn't good. The cookie dough was okay though until we realized it was raw in the middle. This was my first time going and it will probably be my last. I really wanted to like them.
    1 person found this review helpful 👍

  • 5/5 Rachel L. 1 year ago on Google
    I love using the delivery option! Warm, perfect cookies delivered to my home? YES PLEASE! I’ve ordered many times and have never been disappointed. Try a new flavor you’ve never had before!

  • 5/5 Brooke R. 9 months ago on Google
    The store is small but that's okay. It doesn't need to be big. It smells amazing from the moment you walk in. The staff is extremely friendly. They explained things to me. It was my first time there and they were willing to help me out. To be honest I went back in the same day for more cookies. They came out to the car the second time. Even that woman was friendly too. The cookies were all great. The rocky road cookie was warm and I got it on my fingers. I usually hate that but this time I didn't. The blueberry one was cold but yet still so good. I was told their cookies change weekly and I can't wait to try more cookies. I highly recommend them.

  • 5/5 Jennifer L. B. 6 months ago on Google
    The best cookies I ever ate 💙💜 wish one was my area. 🥹

  • 5/5 Nico H. 6 months ago on Google
    Yummy gigantic cookies. Can't even explain how awesome these cookies are they're like nothing you will get anywhere else. These are there carrot cake and strawberry cheesecake cookies.

  • 5/5 Shawnna M. 6 months ago on Google
    Fast service, polite employees and clean store. Cookies was fresh and delicious. Cookies are definitely big enough to share.

  • 5/5 Ava A. 10 months ago on Google
    I was introduced to Crumbl through a delicious birthday gift. I enjoy the variety of flavors they have! The East Brainerd store has been clean and the staff have provided quick service during the times I’ve been there.

  • 3/5 Natasha Heimberg (. 10 months ago on Google
    Cookies were good, however upon looking at my receipt after leaving. There was a $5 tip left that I didn't choose. I'm not leaving a $5 tip on a $12 purchase. Very disturbing this occurred.

  • 5/5 Sylvia B. 1 year ago on Google
    Made a great addition to a small gathering I was at tonight. Delicious and curb pick up made it super simple!

  • 5/5 Teresa B. 1 year ago on Google
    If you need a cookie to satisfy that sweet tooth, these cookies will not disappoint! The variety is great, the service is good, and it is not unreasonable in cost for the size of the cookie. They make great gifts to cheer up someone or to celebrate a birthday or just a treat to take home after a long day's work. Enjoy!!!

  • 5/5 Cherith P. 1 year ago on Google
    The cookies are so so good every single week. I love that they bring in new and old cookies all the time giving you a different taste every single week. The workers are always so sweet. They also have very fast customer service and is never hard to walk in and get one of their delicious cookies.

  • 1/5 Linda B. 1 year ago on Google
    We was so looking forward to our visit and get these amazing cookies we hear about cookies were awesome but customer service was about the worse I have experienced. We felt like we were not welcome. Was my first visit I ask for carrot cake cashier says we don’t have it this is what we have. Never explained that the menu changes. I called my daughter when I left ask her where did you get the carrot cake cookie she then explained to us the menu changes weekly. I may try to visit again hopefully the employees will be in a better mood. It was Saturday about 1.30 pm only 2 customers iylthrr than us so I couldn’t use the excuse in they were just busy. Obviously they were mad about something and us coming in added to this stress.

  • 5/5 Jeff P. 2 years ago on Google
    This place is amazing! The best Cookie's on planet earth 🌎 If you have one near you you need to give it a try. But be warned you'll have a hard time not going back every day!!

  • 5/5 Tyson 2 years ago on Google
    What a great cookie place. The flavors rotate weekly, which is a good and bad thing. Good because there’s always something new to try, but bad when you have a favorite and can’t get it again. Every cookie I’ve had has been delicious, and the cookies are so big that we usually get just a few and cut them into quarters. Even though I could eat an entire cookie at once, they are huge and rich, better to be eaten a little at a time :)

  • 5/5 Gretchen C. 2 years ago on Google
    If you haven't tried Crmbl Cookies this is a must have even if you just buy one just to try it. My favorite was the sugar cookie with the vanilla icing. None of them disappointed. Great flavor and texture.

  • 5/5 Jose S. 2 years ago on Google
    I don't even have to explain how amazing these cookies are as you can see from the almost 5 star review. Biting into one of the milk chocolate chip cookies is like a small taste of heaven every aspect of the cookie is fantastic. They are extremely sweet though! The chocolate chips are outstanding and the cookies have an amazing outer crunch with a soft inner portion.

  • 3/5 Deede G. 2 years ago on Google
    I was less than pleased with the purchase process, though the cookies were well received by the birthday guy we bought them for. First, there were surprisingly few options for some very pricey cookies. Then the young woman waiting on me seemed a bit disinterested when I was asking questions (it was my first time there). She iced the cookies I chose while I waited and then showed them to me (they were slightly messy looking.) When I said that if I had known they didn't already have icing on them, I would have requested a couple to be left plain. She just said, "Oh really?" and continued the checkout process...like I was just making some very boring conversation or something. I paid. I left. I personally don't like to give a rating of less than 3 stars unless overt unkindness or lack of sanitation is involved.. but here I was sorely tempted.


Call (423) 225-6001 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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