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Frequently mentioned in reviews: room (30) clean (17) Chester (15) location (14) staff (12) hotel (11) breakfast (10) great (9) good (8) shower (8)
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  • 4/5 Paul O. 8 months ago on Google
    Exactly what you expect and want from a Travelodge everything you need at a reasonable price. It isn't the Hilton and it isn't trying to be so remember that when you book. The room was clean and tidy as was the reception and bar area, the girl who booked us in was helpful and polite.The location is fantastic for exploring Chester. My only complaint would be the air conditioning unit was too noisy to be able to sleep with it on otherwise this would have been five stars.
    2 people found this review helpful 👍

  • 4/5 Becky B. 11 months ago on Google
    We've stayed in this hotel a few times now. Rooms are clean and the beds are comfy. The unlimited breakfast caters for all tastes and is great value for money. Great location in Chester where everything is close by.

  • 4/5 Janet S. 5 months ago on Google
    Great location, but several steps to get in is No good for anyone with walking problems. Rooms need cleaning much better, lots of dust on bed bases and on light along head board. Thankfully the bedding was clean but bed and pillows were a bit hard for me. Kettles need descaling or replacing, there was a big hair in one of the cups and actual grime in bathroom sink and shower. Bathroom floor had been mopped, as there were bits of mop on floor. Breakfast was ok but not great. Toaster was rubbish. Yes it's a Travel lodge and you get what you pay for , but with the New Costly TV adverts, I did think they would have upped their game . Saying all that, we really enjoyed Chester with ease from this location. Had a lovely meal from Ruan Orchid just across the road. If your looking for a lovely cuppa and homemade cakes, there is a cafe in St Peters church which is worth a visit. The Xmas market and lights were stunning.

  • 1/5 Dean P. 5 months ago on Google
    My wife and I stayed at the Travelodge Chester Central Bridge Street in last week of November and we were extremely disappointed with this property. We were in Chester for a family funeral and several of my preferred hotels did not have the required dates available. This Travelodge came up on a Google search; rates looked good and it had good reviews. I can only guess the reviewers giving this place 5 stars have low expectations. The room we were given was spartan at best; it reminded me of the interior of a shipping container with a double bed and two single beds all crammed in. There was a small bare-bones desk without any USB ports, no closet, a small shelf with a couple of hangers beneath it, no bedside tables, no bedside lights, just small shelves jutting out of the wall on either side of the bed. There is no place to put your cases other than the floor. Carpet was stained; duvet cover on the bed also had visible stains. Bathroom appeared clean but no toiletries are provided. A soap dispenser is mounted on the wall next to the sink and it drips soap all over the floor. The shower also had a soap dispenser mounted on the wall that was labelled as “shampoo and body wash.” The contents however had more in common with watered-down dish soap. The room had three towels and no bath mat. The hotel’s wifi policy is an insult to modern-day travellers. The hotel gives you 30 minutes of free wifi every 24 hours. So if you access free wifi at 9 pm, you can’t access it again until after 9:30 pm the following day. Otherwise, you have to pay extra for wifi but you are limited to two devices for each paid account. If you pay for wifi and try to log on with a third device, the system remembers that device and permanently locks it out, so you cannot access wifi with that device even if you want to pay for it. Our room cards kept deactivating – and no, they were not kept near our phones – and it became a daily routine to go to the front desk to have the room cards reactivated. The hotel has a small café that offers breakfast, again if you pay for it in advance. Food was okay but the entire time we were there the coffee machine was broken. About the only positive thing I can say about this property is the rooms were quiet and the location in downtown Chester is convenient. This is a bare-bones budget hotel; one step above a hostel. There are much better options in Chester.

  • 3/5 Pauline L. 5 months ago on Google
    My self and a friend stopped for a couple of nights shopping/sightseeing in chester, location was great nice friendly man on reception, nice new carpet seemed throughout corridors and into bedrooms. We had family room as wanted single beds as friends travelling together was a double bed and 2 small i guess 2ft 6 inch beds probably really suitable for a child, only thing above one of the beds a sort of shelf strutted out with 6 hangers on, so if you did have a child sleeping in that bed they would have the hangers with clothes on above there heads 😁 nowhere to hang your coats, although they could have put some hooks on wall as you walk into room so you could hang your coats, we actually put them on the bed we weren't using. We had breakfast on our last day told we didn't need to book. No coffee machine broken the instant coffee was the same as was in bedrooms i personally did not like so no coffee. Orange juice from machine that tasted watered down. I had 2 slices of bacon and a hash brown, the bacon was so hard i could not cut (gave up) tho i did see someone topping up bacon maybe that was ok. Anyway i ended up having a bowl of honey nut flakes that was lovely. Breakfast was 9.75 not sure mine was worth that. Wi-Fi the free 30 mins i thought was 30 mins usage but no 30 mins from when you claim it, i looked at something for about 30 seconds but when i went back later to look at something else i was told my 30 minutes had finished. After saying those negative comments the location was great room clean enough, beds clean(first thing i check) bathroom noticed two pubes on toilet and bit dusty but on the whole fine and i would go again and not have breakfast.

  • 5/5 Steve G. 5 months ago on Google
    After reading some of the low rating reviews I checked that I was writing a review for the hotel I was actually staying in. Our room was spotless, the bathroom positivley gleamed and there were more usb points than you could shake a stick at. The staff were helpful , friendly and always willing to help. Breakfast was of a good quality and plentiful. We had a vegetarian in our party, for whom the staff happily cooked some vegetarian sausages. With the hotel being so close to the city we were expecting an amount of noise but were amazed at how quiet our room was. We have stayed at many Travel lodge and Premier Hotels and this must rank amongst the very best

  • 2/5 Rob J. 5 months ago on Google
    Breakfast is served until 10.00 am. Make sure you book in advance if you want breakfast as we went to the dining room at 09.40 to be told they had stopped serving as they were too busy, even to serve us coffee or tea. Perhaps the reception staff should inform guests of this when they check in. Location is excellent but the aircon in our room was a bit noisy. Its also not possible to get any fresh air in to the room if you want it as the windows don't open at all, not even a couple of inches. Parking is in 2 close by multi storey car parks. Costs between £10 - 20 overnight depending on what time you arrive.

  • 5/5 Kosala W. 8 months ago on Google
    Located in the centre of Chester, so walking distance to all the shops, Cathedral and the Racecourse but still had quiete nights sleep. Has a decent bar and also very good breakfast. Price was unbeatable. Overnight parking is available nearby. A gem.

  • 4/5 Rob G. 8 months ago on Google
    Enjoyed our stay here. Can’t beat the location really. Room was clean and tidy but had a very noisy extractor fan in the Bathroom which was annoying but other than that all good. Didn’t eat here so can’t comment on that.

  • 4/5 Daniel G. 8 months ago on Google
    By far one of the cleanest room travelodge I’ve been in. The hall ways weren’t the best condition though with stains dotted around on the carpets. Check in was friendly and the only time I saw a staff member for the duration. Quiet and ideal location, much better choice than the other travelodge down the road

  • 5/5 David N. 8 months ago on Google
    Just spent 3 nights here. 2 adults and a toddler. Excellent value for money. We didn't make use of the bar or the restaurant as we were busy out and about but what interaction we had with staff was positive. The hotel is central to everything that's going on but still quiet enough to enjoy. The room was very clean and a lot more spacious than I had imagined considering there were 4 beds in it. There isn't any parking available however we did manage to use their blue badge bay at the rear of the Hotel. Chester is a beautiful City so would recommend this Hotel to stay for your visit.

  • 5/5 Helen R. 7 months ago on Google
    Having not stayed in a Travelodge for quite a few years this one exceeded my expectations. Booked to stay for two nights but only stayed for one due to an early flight. Very quiet apart from the heating system waking me up during the night. If I had stayed the second night I would have turned it off. Staff were really friendly and helpful, no towels in room when I checked in but soon rectified. No shower gel when I went to take a shower but they did bring me some once requested. Walking distance to the centre of Chester and to the train station if able bodied. Ideal location to visit my son who is at University in Chester. Will definitely stay again.

  • 5/5 Dave 11 months ago on Google
    Thank you to Annie on the front desk who made sure our room was ready earlier than normal. We stay in Chester every year for the last day of the football season so enjoy the bars afterwards. Stayed in this Travelodge 3 years running and it's because of people like Annie. Thank you. See you next year.

  • 5/5 Sveta T. 9 months ago on Google
    The rooms are tidy. Good staff, good place and quiet 👍 breakfast is excellent and children are free. Thank you!

  • 5/5 carol f. 1 year ago on Google
    I choose Travelodge for value and location. The staff are always friendly and helpful. I particularly want to praise Danielle. She checked me in and was very welcoming. I ate in the restaurant that evening. I was the only diner so had a bit of a wait. No problem for me as the food was freshly cooked and very good value. I was pleasantly surprised when Danielle added a large glass of wine to make up for my long wait. I will definitely return as I trust the brand.

  • 5/5 Rakib K. 11 months ago on Google
    Loved the experience here.. everyone from reception staff to managers have been amazing. Spacious rooms, well maintained and clean. Low level off noise. Tesco underneath soo this helps.

  • 4/5 Chris G. 1 year ago on Google
    A great location in Chester and close to the pubs, bars and shops. I parked nearby at Little Roodee and this was around a 10 minute walk to reach the Travelodge. The hotel is clean and what you expect at this price point. A nice shower, however make sure you take your own shower gel as the dispenser on the wall was empty

  • 5/5 Steph S. 11 months ago on Google
    A no-frills hotel but still 5 stars from me. Great location for visiting Chester, central and easy to get to. The room was clean and modern, with TV and kettle. Nice bar / restaurant, the buffet breakfast was worth getting.

  • 4/5 Mark P. 9 months ago on Google
    We had a great experience this year. We seemed to be in a quieter area and the room was clean and smelled great. Last year we were in a different room and it wasn't so great. Not enough to complain about but... I think it maybe depends when you come here.

  • 5/5 Review K. 9 months ago on Google
    Value for money - right in the centre of Chester. Cost 88 per night for the weekend which was a bargain. Everything outside the door. Amazing breakfast for 19 and the kids eat for free. Would recommend anytime. Why pay 50 or 100 extra for somewhere unless they are giving you unlimited food and drink.

  • 3/5 James H. 1 year ago on Google
    Great location, nice enough rooms although the floor was damp on one half of the room and the toilet seemed to be loose. The shower was powerful and instantly hot.

  • 4/5 Billie D. 1 year ago on Google
    Location perfect, price brilliant too. Rooms as expected. Had to ask for pillowslips and moved room as the loo wouldn't flush but staff had no problem sorting for us. Only downside really was that there were only 2 staff trying to do food, bookings in and bar. Run ragged !

  • 1/5 bob s. 1 year ago on Google
    Staying in room 107. Not a warm welcome, just what's your name, here's your key, next customer. Main room is large and feels empty with just a bed and a small desk, no plugs near the small TV (had to buy an extension lead to use my Firestick) and poor lighting. Heating/air con system is always very loud, when it's on the fan is noisy and when it's off it sounds like a boiling kettle. Warm air stays by the door so the bed is always cold. Bathroom is tiny with the toilet squeezed between the sink and the wall, and the cheap toilet paper is useless. Narrow shower is a tight fit. Pillows are uncomfortable and curtain does not block the light. Worst hotel stay I've ever had, very disappointed and will not be returning.

  • 4/5 Antony R. 1 year ago on Google
    Nice warm room, clean, comfy bed, staff very friendly & helpful. Could have done with better toiletries but for the price brilliant. Will be staying again

  • 4/5 gillian 1 year ago on Google
    Comfy and clean only complaint what's going on with these rooms not having drawers or wardrobes??? Is it me getting old? Where am I supposed to put my clean knickers????? Living out of suitcase! Staff lovely all in all a great stay

  • 3/5 Izzie 1 year ago on Google
    The room was clean and tidy, but the extractor fan wasn't working - by some twist of fate, I stayed in the same room some months ago and it wasn't working then either 🤷🏼‍♀️ essentially, it's no big deal, just makes for a slippy, steamy bathroom. But it does indicate how much attention is paid to guests' comments as I mentioned it then too. I had to ask about check out time, and I missed breakfast because I was given no info when I checked in - so just be aware !

  • 3/5 Lindsay T. 1 year ago on Google
    The staff on arrival very friendly and helpful but after that the front desk was hardly manned. The room was clean and comfortable, but if you are going to have gadgets in a room then please have instructions on how they work! The air con was on all the time when really it wasn't needed and in fact made the room quite chilly. If the desk had been manned I could have asked for help! Also I found it quite strange that that there was no mirror by the table.


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