Trust & Co. Jewellery image

Trust & Co. Jewellery

Jewelry store Jeweler Jewelry buyer Diamond dealer Jewelry appraiser Diamond buyer

One of the Top rated Jewelry stores in Chester


Address

22, Eastgate Row South, Chester CH1 1LF, United Kingdom

Website

www.trustandco.co.uk

Contact

+44 1244 344700

Rating on Google Maps

5.00 (68 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 5 pm
  • Friday: 10 am to 5 pm
  • Saturday: 10 am to 5 pm
  • Sunday: (Christmas Eve), 10 am to 5:30 pm, Holiday hours
  • Monday: (Christmas Day), Closed, Holiday hours
  • Tuesday: (Boxing Day), Closed, Holiday hours

Featured Reviews


Frequently mentioned in reviews: ring (50) Trust (18) Metin (17) service (14) engagement (14) wanted (13) jewellery (12) Chester (11) beautiful (10) experience (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Christopher J. 5 months ago on Google
    Without a doubt, the finest jewellers in Chester for diamonds and jewels. Metin has extensive knowlege of GIA certified natural stones and provides an incredible personal service. Simply Brilliant...
    2 people found this review helpful 👍

  • 5/5 Kelly D. 2 years ago on Google
    Stumbled across this place with a design in mind for a unique eternity ring. After describing what I wanted in about 3 sentences Selina replied ‘I know exactly what you want’ and sure enough she did. She then spent time talking through every single detail to make sure our requirements and design was just right for this bespoke piece. The service was second to none. Forward 8 weeks later my ring had arrived and it was even more beautiful than my expectations. We wasn’t spending thousands here, but I get the impression this service is standard regardless of your budget, they take such pride in what they do. They really made the experience so lovely and produced the most amazing ring. Will 100% recommend.
    1 person found this review helpful 👍

  • 5/5 Lynette m. 11 months ago on Google
    Metin and Lucas were wonderful and made the whole experience feel special. I first went to enquire about a possible remodel on a diamond cluster ring. They were so helpful, they got the job. Due to the fabulous customer service we have purchased a new diamond marquis ring to celebrate our 40th anniversary. Hand picked and made to order. Amazing! I am so pleased to have found them and wish them all the very best with their new venture in Chester. Thanks guys. 😊
    1 person found this review helpful 👍

  • 5/5 Tom G. 6 months ago on Google
    Incredible service from Trust & Co! I was let down by another jeweller 72hrs before me and my girlfriend (now fiancé!) were due to go on holiday, where I would be asking her to marry me. I was completely gutted and at the last minute I was doing everything I could to see what rings were in stock at every place I could find. I was beginning to lose hope. I spoke to Lucas at Trust & Co, he reassured me he would do everything he could to help and within an hour of talking over the phone, he’d arranged for a ring to be handmade to my exact specification and for the exact diamond I wanted to be sent to their store in Chester. 24hrs later I picked it up and everything has been perfect since. Our engagement was only possible thanks to the amazing team at Trust & Co, don’t make the same mistake I did by looking anywhere else. All I can say is a huge thanks to Lucas and the team!
    1 person found this review helpful 👍

  • 5/5 Michelle D. 3 years ago on Google
    We have known Metin & his family for many years now. We first discovered Trust when we were on holiday in Turkey. My parents have bought many beautiful pieces of jewellery from them which are to the highest quality and standards! Now they have a new shop in Chester it is even better and of course easily accessible for us. My partner purchased my engagement ring from the new shop and we have just been back to purchase our beautiful wedding rings - so pleased! There is a nice 'personal' feel when shopping for jewellery here which we love :-)
    1 person found this review helpful 👍

  • 5/5 Tracey C. 1 year ago on Google
    I was made to feel like royalty!!, they made the whole experience of choosing a ring very special and possible. I have a condition that has grown my hands , particularly my knuckles so haven't had the confidence previously to get a new ring but desperately wanted one. Nothing was too much trouble for them and they had my chosen ring enlarged to my size within an hour , the ring is absolutely stunning emerald and diamonds. You can definitely see that they are a family run business because of the personal touch they gave me. I am so thrilled I will be returning in July for my 55th birthday for a new engagement ring, I can't wait 😁
    1 person found this review helpful 👍

  • 5/5 Mark T. 1 year ago on Google
    Absolutely fantastic service with extremely knowledgeable staff. We couldn't have wanted anything more. We went to Trust and Co chose an engagement ring at 15.30 on Saturday afternoon and it was resized by 1645 . We were even given a dram to celebrate. Absolutely top class thanks to all the Staff especially Lucas.
    1 person found this review helpful 👍

  • 5/5 Lynda J. 1 year ago on Google
    Met Metin and his brother in Icmelar a few years ago, where they crafted a special ring for me using stones from my mother's engagement ring. That same Turkish hospitality and skilled jewellery making has now arrived in Chester. I have just taken delivery of a stunning gold necklace(my name in 14 carat gold) Excellent quality and brilliant service. Tesekkur ederim.
    1 person found this review helpful 👍

  • 5/5 Rachel H. 1 year ago on Google
    We bought our wedding rings here in March 2023. There was a lot of choice for both men and women. We received helpful assistance as to what looked right against my engagement ring and what looked natural on my partner's hand. We also had a glass of bubbly and chocolate coated almonds to celebrate our purchase. Thank you very much. I have already chosen my eternity ring and heavily hinted/pointed at it to my partner for when the time is right in a few years!! :)
    1 person found this review helpful 👍

  • 5/5 Gareth H. 1 year ago on Google
    I cannot recommend Trust & Co. Jewellery enough. I had a specific budget on what I wanted to spend on a ring for my now fiancé, and I also had an exact style of ring that I wanted for this budget. I must have walked into most of Chester's jewellery stores during the week, and Trust & Co. Jewellery were the only shop able to accommodate my request. And to add to this, I felt like they really listened to my request and tried their best to match it, instead of offering me what they wanted to sell. Selina was genuinely so lovely, and went above and beyond to make sure I had everything I needed. Myself and my fiancé couldn’t be happier with the ring, so please make sure to visit these guys first if you're looking at shopping around for a ring in Chester.
    1 person found this review helpful 👍

  • 5/5 Mitch 1 year ago on Google
    The team at Trust & Co are amazing!! I was instantly greeted by Metin when arriving, such a warm and welcoming person! He introduced me to Selina who looked after me from start to finish, she was fab!! I proposed an idea of what kind of ring I wanted to buy for my partner and the team there couldn’t have made the process any easier! They went above and beyond to make the most beautiful, hand made engagement ring ever! The ring it’s self is everything I wanted and more, the quality and craftsmanship is perfect! My now fiancé, is so happy with it!
    1 person found this review helpful 👍

  • 5/5 Jill R. 10 months ago on Google
    Wow, wow, wow! You must go here for your jewellery! I have been to many jewellers in my time but this one is second to none! It's a family run business with the personal touch. Metin and his wife can't do enough for you and go over and above when it comes to customer service. Nothing is too much trouble and the jewellery, well, stunning! I have purchased 2 beautiful items from here and will never go anywhere else now and believe me, I love a jewellery shop! They will do anything to get your perfect piece and are so knowledgeable and professional. If I could give 10 stars I would! I'll be back after seeing some beautiful diamonds to redesign my engagement ring, just need to work on the husband! Thanks again Trust & co, you I recommend you to everyone! Xxx

  • 5/5 pamela F. 2 years ago on Google
    Thank you to mentin his wife and selina for the best experience of designing and supplying our beautiful wedding rings. From the start of emails with digital pictures of what we’d requested to giving us a very reasonable price. Then being made to feel so welcome in your shop. Can’t thank you all enough for make the hole experience memorable.

  • 5/5 Jess M. 9 months ago on Google
    Trust & Co. adjusted my engagement ring earlier this year. The service was second to none. Everyone was incredibly friendly and helpful. They even made my puppy feel welcome by giving her lots of cuddles whilst we were there! They did a wonderful job, being particularly careful considering it is fairly old family ring. They made sure that the ring was perfect for me, having to alter multiple times until I was most comfortable. I would highly recommend to anyone, and will most definitely be visiting back in future!

  • 5/5 Mike D. 6 months ago on Google
    I went into this store with a tight deadline to purchase an engagement ring before a holiday and without much of an idea of what I wanted (or rather what I thought my partner would like!), and no idea about sizes. Selina and the team were fantastic in helping me get the perfect ring, in time, and discretely to keep the surprise. The ring didn't quite fit so we have been back and had it re-sized free of charge and everybody was again so welcoming and helpful. A fantastic customer experience.

  • 5/5 Dee J. 5 months ago on Google
    Trust and Co is the perfect name for the business. Metin and the team are so welcoming knowledgeable and professional. I have recently had a bespoke piece of jewellery made. From choosing the stone, discussing the setting for my necklace. Their crafts people have brought my item to life. I could not be happier. I have something to treasure forever. Visit the beautiful store in the rows of Chester

  • 5/5 Deborah S. 1 year ago on Google
    After researching ‘The best jewellers in Chester’ Trust & Co came up as one of them. We decided to visit them and honestly wasn’t disappointed. I have been looking for such a long time for a ring and am so glad I found them. Selina made us feel so welcome and helped me so much in designing my ring with her wealth of knowledge, experience and advice. I collected it last week Metin dealt with us whom was just as nice and welcoming as Selina. In fact everyone was so nice. I highly recommend Trust and Co if you’re looking for a beautiful, unique piece of jewellery I would definitely pop in.

  • 5/5 Julie D. 2 years ago on Google
    I was looking for something special when choosing my wedding ring. I wasn’t quite sure what but when Metin showed me two or three rings I knew instantly I had found the one for me. Nothing was too much trouble, he and his wife were so very kind, patient and helpful and I am pleased to say I have been back and purchased other items for Christmas and Birthday gifts. I would highly recommend Trust & Co without hesitation.

  • 5/5 Pat W. 2 years ago on Google
    Wonderful personal service from the owner & staff when we were wanting to purchase a bespoke item, to celebrate a very special occasion. Our purchase was beautiful and feels very special when worn. My husbands worn out 40 year old wedding ring, was incorporated into a new ring which we are so pleased with, nothing was too much trouble. We cannot recommend Trust & Co enough, you will not be disappointed.

  • 5/5 Neil G. 1 year ago on Google
    We recently replaced my wife's engagement ring here and had our wedding rings cleaned, polished and resized. Couldn't be happier with what we got. Great experience , great products and lovely people! Highly recommended

  • 5/5 Chris M. 1 year ago on Google
    Absolutely outstanding service from start to finish I recently purchased an engagement ring for my girlfriend Sem (who’s now my fiancé!) from Metin at Trust & Co in Chester I initially popped in to get some ring ideas with Sem to see what she liked the look of. From the start I just felt extremely at ease and felt absolutely no pressure whatsoever to buy, Metin just genuinely wanted to help us both. Metin listened to exactly what Sem wanted, as she liked a particular round shaped pear stone, a certain mounting etc. We looked through several options at the shop and after the ‘initial consultation’ Metin set about sourcing the diamond of our chosen shape and specification which would be within my budget Very shortly after Metin found an incredible pear shaped stone which was swiftly shipped in for me to view Once I had seen the stone we then finalised the custom ring design and it was sent off to be made We had quite a tight deadline for my holiday in Tenerife where I planned to propose but Metin and the team pulled out all the stops to make sure the ring was with me on time! I would highly, highly recommended Trust & Co Chester to anybody looking to purchase jewellery, because I know for sure that you will be very well looked after and that you are in extremely safe hands. TRUST is everything in the jewellery business and I will be back for any other jewellery I need in the future. A personal experience also goes a very long way, which is exactly what I experienced with Metin all the way through the buying process and beyond. I even sent some pictures and we exchanged video messages the evening that I got engaged! See you soon Metin and thanks again. You have made me and Sem two very happy people :-) Chris

  • 5/5 william V. 2 years ago on Google
    First time out shopping for an engagement ring a year ago. Went round most of chester and got fed up of everywhere "whats your budget" from the off . Had a really warm welcome from metin and a jayne. Was apprehensive to go inside as the window looked out of my price range but they insisted. Can honestly say the service and customer care was another level.Couldnt have got better value for money for the quality of ring anywhere else and was surprised on the price in comparison to 15+ jewellers. Have been back today to get it cleaned and the service was just as friendly even though i wasnt purchasing today. Wouldnt think twice about going anywhere else if you wanted to be looked after. Highly reccomend.

  • 5/5 David R. 2 years ago on Google
    Having bought a ring from Trust whilst in Turkey, with their very friendly nothing to much trouble attitude towards designing a bespoke ring at a good price, very pleased. We returned home and visited the shop in Chester to have the ring altered and cleaned. Again the staff were very welcoming, so much so we recommended them to my son Lee who purchased an engagement ring, liaising by email to design a ring of choice, all done without visiting the shop. They to are over the moon with the ring and the service. Very warm welcome ever time, nothing is to much trouble. Middle ring in picture & added diamonds to the others. Thank you so much David & Tracy 👍


Call +44 1244 344700 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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