First, I want to thank my server, Christina. She was absolutely fantastic. Congenial and professional, she presented the best service I have had in quite some time. Applebee's management should consider giving her a serious raise and take care of her as a long-term employee. Because of her service, I will return to this Applebee's in the future. When I arrived, my wait was minimal and was seated in nice section near the back of the restaurant. There were plenty of people but not overly packed which created a nice atmosphere. I ordered the queso nachos for an appetizer but was a bit disappointed. The chips and queso arrived hot but the chips were very oily. The cook staff should know better than to serve chips with too much oil still present. However, the appetizer was good overall. For dinner, the chicken and shrimp combo was my pick. I substituted the mashed potatoes for broccoli. Both arrived hot (my chicken was sizzling a bit). The broccoli and shrimp was cooked spot on but the chicken was a bit too salty for my taste. Again, overall a good meal. Chain restaurants normally make me apprehensive to dine but I was pleasantly surprised by this particular location. Thank you again, Christina, for the exceptional service! I will return.

Prime Rib sandwich and Southwest chicken bowl, was given shrimp bowl instead......waitress did bring chicken after realizing this wasn't what I ordered. Good service, after initial food mixup, it was corrected quickly. The chicken was much better than the shrimp in this dish btw.

I got there at 11 and didn’t get sat til 11:30 even though it wasn’t busy or anyone else was waiting and the workers just walked by without acknowledging me or my partner. In addition, my server took a long time to bring us just water and even after telling her our whole order to not push the time or miss the deadline for the kitchen she tells us they can’t make one of the items because it’s to late even though we asked for it in advance. The food is fine but the service was not and the manger seen us and knew we waited a while, I am a server myself and ik that they know better and i’m truly disappointed because this has never happened before.

This Applebee's is a whole lot more pleasant than the one in Colonial Heights. Our server was new and made a few mistakes, but that is to be expected. She was very pleasant and tried hard. Would definitely return to this location.

Food was great, steak was a little chilly but they immediately corrected it by touching it down on the grill.. without overcooking it.

I love the food at Applebee's. It's my guilty pleasure, but the atmosphere needs an upgrade. My only complaint about service was the long wait. Otherwise, I'm happy!

FREE ALL YOU CAN EAT BONELESS WINGS $12.99! Except they are not wings. They are heavily breaded breast chunks. Way too much breading for my taste. They start you off with 9 pieces, and bring you 5 more on your 2nd helping with fries, ( don't fill up on fries). I asked for blue cheese and I got it, but no vegetables. I asked for some celery for my blue cheese, I got 6 pieces and was charged (.49 cent for 3 pieces). They have several types of "wings"to choose from but the Buffalo ones did not have a lot of flavor to me. There are no substitutions. You get fries and coleslaw. The food did come out hot. Be careful of "Free".

We dined here for my godsisters birthday. Our server was excellent and very nice yet there was someone who assisted her in bringing out out food and she was very unpleasant when we tried to ask her a question. I had a Caesar Salad which was very nasty idk how but it was the lettuce tasted weird and was like it had been frozen or something but I did enjoy my Entree which was the Chicken Alfredo with extra alfredo sauce because to me it’s never saucey enough. Keep in mind i like my food very saucey so it may be okay to someone else. The only problem was that particular waiter who helped and the kids at the other end where we dined were very loud and the parents couldn’t control them but that’s not the restaurant’s fault.