1/5 Mayuresh B. 11 months ago on Google
I
can't
even
begin
to
express
my
sheer
disappointment
with
my
recent
visit
to
Café
Coffee
Day.
From
the
moment
I
stepped
foot
inside,
it
was
a
complete
disaster.
The
AC
was
barely
functioning,
and
considering
it's
the
scorching
summer
season,
that
is
absolutely
unacceptable.
What
kind
of
establishment
can't
even
provide
a
cool
and
comfortable
environment
for
its
customers?
As
if
the
AC
issue
wasn't
enough,
the
place
was
a
complete
mess.
There
were
workers
all
around,
busy
fixing
light
bulbs
or
whatever
else
they
were
doing.
This
created
a
chaotic
and
unpleasant
atmosphere,
far
from
the
relaxing
environment
one
expects
in
a
café.
Can't
they
schedule
maintenance
during
off-peak
hours
or
at
least
do
it
discreetly
without
disturbing
the
customers?
But
wait,
it
gets
even
worse.
On
the
left
side
of
the
café,
I
noticed
someone
lazily
lying
down
or
perhaps
even
sleeping
on
one
of
the
sofas.
Are
you
kidding
me?
Is
this
a
café
or
a
hostel?
The
lack
of
professionalism
and
proper
decorum
is
appalling.
It
seems
like
the
management
has
no
control
over
their
own
staff,
and
it
reflects
poorly
on
the
entire
establishment.
Now
let's
talk
about
the
absurd
rules
and
lack
of
basic
amenities.
When
I
requested
permission
for
my
fasting
mother
to
have
her
own
food,
the
staff
member
I
spoke
with
was
extremely
strict
and
inflexible.
It's
astonishing
how
they
can't
show
even
a
shred
of
compassion
or
understanding
in
such
a
simple
matter.
It's
as
if
they
care
more
about
enforcing
their
rigid
rules
than
providing
a
satisfactory
customer
experience.
And
don't
even
get
me
started
on
their
lackluster
drink
selection.
The
so-called
refreshing
drink
they
advertise
was
served
at
room
temperature,
far
from
the
promised
refreshing
experience.
When
I
asked
for
a
colder
drink,
the
staff
member
had
the
audacity
to
inform
me
that
they
didn't
have
any.
How
can
a
café
not
even
have
basic
amenities
to
cool
their
beverages
available,
especially
during
the
scorching
summer?
It's
beyond
comprehension.
To
top
it
all
off,
the
washroom
was
a
disaster.
There
was
no
water!
Yes,
you
heard
that
right.
A
café
that
can't
even
provide
running
water
in
their
washroom
is
a
complete
joke.
It's
a
basic
requirement
for
any
establishment,
and
the
fact
that
they
failed
in
this
regard
is
just
plain
unacceptable.
In
conclusion,
my
visit
to
Café
Coffee
Day
was
an
infuriating
and
miserable
experience.
The
lack
of
a
functioning
AC,
the
disruptive
workers,
the
staff's
rigidity
with
rules,
the
absence
of
cold
beverages,
and
the
non-existent
water
supply
in
the
washroom
all
point
to
a
gross
lack
of
professionalism
and
care.
I
would
strongly
advise
anyone
to
steer
clear
of
this
place
unless
they
enjoy
frustration
and
disappointment.
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