Big Boy Submarine image

Big Boy Submarine

Restaurant Fast food restaurant American restaurant

One of the Best Places To Visits in Chicago Heights


Address

405 W 14th St, Chicago Heights, IL 60411

Website

www.facebook.com

Contact

(708) 481-3369

Price rating

$ $$$

Rating on Google Maps

4.30 (1.1K reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 AM to 10 PM
  • Monday: 9:30 AM to 1:40 AM
  • Tuesday: 9:30 AM to 1:40 AM
  • Wednesday: 9:30 AM to 1:40 AM
  • Thursday: 9:30 AM to 1:40 AM
  • Friday: 9:30 AM to 2 AM
  • Saturday: 9:30 AM to 2 AM

Featured Reviews


Frequently mentioned in reviews: fries (34) garlic (22) good (18) meat (10) years (9) butter (9) time (8) great (8) chicken (7) delicious (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 M R. 3 years ago on Google
    This is not the same quality as it was back it day. Yes it was always greasy fast food, but for many years the food was pretty good. Now the food is way below average....and the staff all have that "I just wanna go home" attitude. I would not recommend this place. You have much better options in the area.
    4 people found this review helpful 👍

  • 5/5 Theresa Cattouse Z. 2 years ago on Google
    I have to start off saying The fries are 🔥🔥🔥..ok now that's done let's get to the rest of my order which was a steak sandwich combo and a party melt combo (fries and drink included) prices are decent...the staff is nice, the cook is quick and thorough. all together the wait time was about 10 mins not bad. You can go inside and order but no dining in like that anyway...the menu is very intriguing so if you are on a diet DO NOT go into this place not even with a friend cause they will win...you will break your diet.
    4 people found this review helpful 👍

  • 1/5 Qiana H. 1 year ago on Google
    A waste of my lil $10. Wings small, over cooked and flavorless… also I went at 11 am and it’s obvious that the oil is old… so disappointed…
    3 people found this review helpful 👍

  • 5/5 Aisha 8 months ago on Google
    Had a big craving for a sub and wings, which neither disappointed! Food was all perfectly made, hot, great flavor, and even the regular sized sandwich is big enough to split. I'll be back for sure. The sub was so good, I forgot to take a picture of it.
    2 people found this review helpful 👍

  • 4/5 Queen 11 months ago on Google
    The sandwiches are good forget about anything else. I've tried the burgers waste of money, they don't know what a chicago hot is but sell them (No Sports Peppers) and the wings are small and over cook. The Garlic fries are ok but over rated.
    2 people found this review helpful 👍

  • 5/5 Robert R. 3 years ago on Google
    Child hood favorite its been over 20 years and even better now
    1 person found this review helpful 👍

  • 1/5 Debbie C. 3 years ago on Google
    The nasty food that I ever had . The gyro was terrible rotten tomatoes very little onions. I would never go there again
    1 person found this review helpful 👍

  • 3/5 Sabrina M. 3 years ago on Google
    They do not where gloves when they prepare your food
    1 person found this review helpful 👍

  • 4/5 MrWelch 5. 1 year ago on Google
    Stopped into this place Saturday for late night dining. They were about a half hour away from closing. There were a few people in there waiting to order and waiting on their orders. I walked in and ordered right away. I had their famous garlic fries and the chicken pita. I got my food in less than 5-7 minutes from ordering. They were pretty quick about getting orders filled and out of the door. They still have partitions up between the employees and the customers to keep everyone safe and the place looked clean. The garlic fries were decent and the chicken pita was decent not extremely delicious but I would eat here again. Their sun sandwiches look pretty good too I think I’ll try their turkey sub next time. Hopefully they butter and toast the sun rolls.
    1 person found this review helpful 👍

  • 2/5 Brenda G. 3 years ago on Google
    I would have loved giving it a 5 star, the food was great, but the staff is terrible. Especially the girl with the short hair and glasses at the register. She was very rude from the start. It’s unfortunate bc I brought 7 of my friends to eat here and we all felt the same.
    1 person found this review helpful 👍

  • 5/5 Tiana H. 2 years ago on Google
    My first time having their 6 piece hot sauce wings with fries, yummy!
    1 person found this review helpful 👍

  • 1/5 Valerie J. 1 year ago on Google
    The chicken is disgusting i called to complain about my order and request for it to be recooked but the young lady proceeds to say this is how it comes out all the time nevertheless i was offered a refund but considering the distance i didnt feel like driving back to Chicago Heights so with that being said Big Boys you all need to change that grease regularly because chicken only cooks like this when the grease is old i will never buy chicken again from here #unacceptable#
    1 person found this review helpful 👍

  • 1/5 Anwar W. 3 years ago on Google
    Been going here for years and each year the workers attitudes get worse!!!!! Lost me as a customer
    1 person found this review helpful 👍

  • 1/5 Gloria L. 3 years ago on Google
    Ghetto
    1 person found this review helpful 👍

  • 4/5 Darnell T. 3 years ago on Google
    Great food!! Not made like it use too, meat on sandwich was real lite but good
    1 person found this review helpful 👍

  • 2/5 Gilda M. 8 months ago on Google
    I ordered a Big Boy Sandwich and there was nothing special about it ... 😞 I was disappointed in the very small and thin amount of meat, literally 1 thin slice of ham and a few thin hard salami pieces , missed the entire spicy loaf 🤷 and barely a few slices of very thin cheese. I basically ate more bread and lettuce than anything else. Someone recommended the garlic fries which were pretty good 👍 Won't be going back for the amount I paid . I took the L just so the rest of my lunch wouldn't be ruined.
    1 person found this review helpful 👍

  • 1/5 Quanesha E. 3 years ago on Google
    Horribleeeeee. The two girls At the counter, ESPECIALLY THE ONE WITH THE TATTOOS ON HER FACE, had the nastiest attitudes ever! They will argue about your order because they got it wrong. I hate it there. Sad after all these years, I’ll never go back again.
    1 person found this review helpful 👍

  • 4/5 Miss O. 5 months ago on Google
    The garlic fries were not like I remembered from when I had them years ago, BUT they were ok. The cashier customer service gets a 0 star, and the rest of the staff that I did interact with gets a half star SMH.
    1 person found this review helpful 👍

  • 3/5 Premier B. 3 years ago on Google
    It's like an upgraded Gyro Express. But overpriced
    1 person found this review helpful 👍

  • 5/5 Maurice C. 4 years ago on Google
    Food is always prepared fresh. Garlic fries with cheese are a staple that you must try. Be warned, they are addictive.

  • 5/5 Robert . H. 7 months ago on Google
    I've always past the place until I just decided to check it out for myself and I was very pleased with the service and the staff for being very helpful and affordable looking forward to another day when I go back

  • 4/5 Marc P. 3 years ago on Google
    Best garlic fries in the business

  • 5/5 Diana L. 6 months ago on Google
    best butter garlic fries i have ever had!!! I try and visit whenever i am in town to have them

  • 1/5 Supreme 7 months ago on Google
    I grew up eating here and the food has definitely changed. I ordered a Gyro Burger and it was so dry. The meat was either overcooked or old. Either way it was HORRIBLE.

  • 1/5 Will B. 6 months ago on Google
    Food is not the same. Gyro was horrible, gyro sauce was fake I think it's some concoction of yogurt. Gyro meat didn't tast right. Been going here many years but today was my last.

  • 5/5 Adam K. 1 year ago on Google
    I been going here for years!!!! I love all of the food they got here! If your in the area and want something delicious and fast this is the place to stop by and get one of the best meals you can in the area!!!!

  • 5/5 Keep It C. 1 year ago on Google
    The butter garlic fries are amazing! The Italian beef, hamburgers, fish sandwich, regular fries, pizza puffs, sub sandwich, and chicken wings are so delicious 🤤

  • 1/5 Catherine W. 1 year ago on Google
    The worst food I ever had.The polish was terrible. The milkshakes tasted like icemilk no flavor. I will never eat at this establishment again. 👎

  • 1/5 Lisa B. 2 years ago on Google
    Staff were short and to the point. The food was bland and tasteless. Ordered 2 subs for lunch. The meat and cheese were severely rationed. The bread could've been used to break a window. I requested a heated Italian sub and they microwaved it lettuce and all. Never again.

  • 5/5 Nickie R. 1 year ago on Google
    I have not had these Garlic fries since high school. They were just as good today as they were then. Big Boys is still a hit.

  • 4/5 Arthelda W. 1 year ago on Google
    The burger was good but kinda small for a double cheese but those garlic fries was to die for. Next time I am looking forward to trying the shakes and another garlic fry. So good.

  • 4/5 Gwen M. 10 months ago on Google
    Sub sandwiches are good but they dont give you enough meat always ask for extra and yes its a up charge

  • 5/5 arthur w. 1 year ago on Google
    Been going here since the late 1980s. It's neighborhood "hood" food, but it's good. Customer service is lays lacking (in the evening) but the orders are taken correctly and the food is satisfying. I typically get pastrami with everything and garlic fries. Pizza puffs are a favorite, Big Baby hamburgers are good, gyros are GREAT, the chicken wing dinner is phenomenal (but take about 20 minutes to cook). 'Hood food attracts 'hood people so watch your back. People do all sort of after wedding pics at all sort of places... my wife and I took after wedding pics at Big Boys, yeah I like it that much.

  • 3/5 Carl M. 1 year ago on Google
    The two people working behind the counter or non-attentive didn't pay attention would not answer my question when I made my order they said it would be 10 minutes it took 25 minutes and then when I told him I didn't get my drinks it took another 7 minutes to get them...POOR POOR SERVICE.. Now to the decent part my Italian beef combo was pretty fantastic the french fries were overcooked and cold the gyro plates were awesome... Prices good

  • 4/5 Grover T. 3 years ago on Google
    Excellent taste.

  • 3/5 Jeff Z. 8 months ago on Google
    I eat here alot love this place but tonight the butter garlic fries were dry (no butter) just seasoned fries.

  • 5/5 Jessica K. 6 years ago on Google
    The garlic fries are unmatched by any fry distributor. The Gyros are fresh lamb meat no mixtures and the service is authentic. I love Big Boys. We come just to eat here some weekends!!!!

  • 4/5 Mr. S. 9 months ago on Google
    Been coming here for over 30 years...and its managed to keep its wholesome lineage intact for so long. I don't go there as much anymore cause I gotta watch my waistline, but the food remains just as good as it was decades ago.

  • 5/5 meme g. 3 years ago on Google
    Very good food

  • 4/5 Herbetta C. 3 years ago on Google
    Big Boys stays open late for late night Snackers, they offer a rang of Submarine sandwiches, Italian Beef combo and Hamburger Sandwiches. They even offer 2 types of Gyros. You can up grade your meal and get Garlic fries for a little extra. My least favorite is the Hamburger, they over cook it and they Could use a better quality of Beef!!! " Other then that the Food is Fresh and Taste Great".

  • 5/5 Frank Willis I. 3 years ago on Google
    I love their food. The sub's are amazing and huge and a reasonable price. They have some awesome cheese fries as well. I will never forgot the first time I ordered from here. I was so amazed with their qualtiy service and delicious food. Most restaurants in this area do not provide this level of professionalism. I am so thankful. Just a note for constructive criticism, please don't put the sub's in the microwave to heat them up. The veggies get withered and the bread gets soggy. Better to use a toaster oven or a melter. I still love y'all tho. Woo!

  • 5/5 Wilhelmina C. 3 years ago on Google
    First time going there and the experience was great. The young lady that work behind the counter was so patient and kind and didn't mind explaining anything that I asked and she gave me great recommendations on how to build my sub. Thank you so much but having great customer service.

  • 4/5 Greis K. 3 years ago on Google
    I love this Restaurant.Food was very delicious. Willing to go next time again

  • 4/5 Tiffany S. 3 years ago on Google
    Wings weren't as good as I thought they would be but I loved the garlic fries and chocolate shake. My daughter loved her meal. Service was great.

  • 3/5 Terelle 3 years ago on Google
    The butter garlic fries were amazing as always. But i feel the sandwich was sub par. Lil too no meat. I got the big boy sub. It come wkth three different meat. He put on slice of each on my six inch. It was more topping and mayo then meat. 3 stars

  • 5/5 Carrie L. 3 years ago on Google
    Great place!

  • 5/5 Darryl M. 3 years ago on Google
    Excellent

  • 2/5 Aaron B. 3 years ago on Google
    Chicken and fries was nasty

  • 5/5 Manuel M. 3 years ago on Google
    (Translated by Google) Excellent (Original) Exelente

  • 5/5 Sabrina M. 3 years ago on Google
    Love them

  • 5/5 Snow 3 years ago on Google
    Staple of Chicago heights

  • 5/5 Tamara R. 3 years ago on Google
    Delicious garlic fries and Big Boy submarine!!!😋

  • 4/5 Evelyn B. 3 years ago on Google
    I love Big Boy, everything is freshly made and hot when you get it. The garlic fries are 🔥. You should go and try them.

  • 5/5 Phillip J. 3 years ago on Google
    Garlic fries

  • 4/5 Jacqueline B. 3 years ago on Google
    I have been dining here for over 20 years. The food is pretty darn good, especially the butter garlic fries...🤣🤣🤣 P.S. Due to Covid, you are not allowed to dine in.

  • 5/5 Nicole T. 3 years ago on Google
    Very good and the garlic fries were amazing

  • 5/5 MR. M. 3 years ago on Google
    The butter garlic fries are the best!!

  • 4/5 Lynette W. 3 years ago on Google
    Fresh food and great customer service at counter.

  • 5/5 James Caperelli I. 3 years ago on Google
    The best butter and garlic fries.

  • 5/5 shadow s. 3 years ago on Google
    Great food

  • 5/5 vicki j. 3 years ago on Google
    Food is delicious

  • 2/5 Bobby R. 3 years ago on Google
    Fries were delicious ! Turkey sub was nasty!

  • 4/5 Derrick C. 3 years ago on Google
    Buttered garlic fries

  • 5/5 Janelle H. 3 years ago on Google
    I visited this place recently and hadn't been since I was younger. The garlic fries still taste the same.

  • 5/5 Stmb G. 3 years ago on Google
    Rock solid Chicago Heights Institution great staff Greek food

  • 5/5 24K T. 3 years ago on Google
    Great Food


Call (708) 481-3369 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery

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