Villa Dubois Guest House image

Villa Dubois Guest House

Hotel

😠 SCAM SCAM SCAM!! I would give this place 0 stars if I could. Villa Dubois is very vague with their description and forget to mention that everything beside the small, crammed room is shared. The bathroom is so small and I can’t imagine sharing it with 2 other people and their guests. The kitchen, li... People often mention room, refund, stay, house, people, bathroom, call, night, phone, guest,


Address

3722 S Calumet Ave, Chicago, IL 60653, United States

Website

villadubois.com

Contact

+1 312-536-9423

Rating on Google Maps

2.70 (76 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (27) refund (13) stay (13) house (13) people (12) bathroom (10) call (9) night (9) phone (9) guest (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Olivia G. 1 year ago on Google
    SCAM SCAM SCAM!! I would give this place 0 stars if I could. Villa Dubois is very vague with their description and forget to mention that everything beside the small, crammed room is shared. The bathroom is so small and I can’t imagine sharing it with 2 other people and their guests. The kitchen, living room, appliances, etc. are all shared which they don’t even mention in their description. Wasn’t even the worst part! When I asked for a refund, they completely ignored my text messages, and emails. They said the only way to reach them was text and wouldn’t even give me the decency of responding. There was a nice lady we were supposed to stay in the guest house with who was also being ignored by them because she also wanted a refund. Such rude and unprofessional people! Wouldn’t recommend it to anyone.
    34 people found this review helpful 👍

  • 1/5 Tristen F. 1 year ago on Google
    Listen to nonrefundable!! These people will not give you a refund no matter the circumstances. We asked for one because of their false advertisement. There's a reason they don't have pictures of the bedrooms! It is also a community living space, so you will be sharing most of your space with strangers including the 1 small bathroom. The owner was so rude and completely stopped responding to texts and emails when we asked for a refund. They do not except calls under any circumstances. Bookings.com is still trying to get ahold of them. Lost hundreds of dollars! Don't stay here.
    25 people found this review helpful 👍

  • 1/5 The One Test P. 10 months ago on Google • 10 reviews
    Is it possible to give a ZERO STARS review? This place is run by thieves. Avoid at all costs. They have currently STOLEN $361 from me and the same from my brother for a ROOMS WE NEVER STEPPED FOOT IN. Please, whatever you have to do to find a better stay, keep looking. I am in the process of reporting them and there is an investigation ongoing through several regulatory agencies.
    11 people found this review helpful 👍

  • 1/5 Gabrielle G. 1 year ago on Google
    DO NOT STAY HERE! I’ve never been scammed so badly! It is a dangerous place with co-living. Why are we paying so much money to have a communal shared space? I’d rather book a hotel and stay comfortably. The owner is so inconsiderate and only cares about getting more money from you. I paid hundreds of dollars, asked for a refund because of false advertisement, they wouldn’t give me one and are now trying to come after me for a “cancellation fee”. If I paid for the stay, they shouldn’t be coming at me for a cancellation fee. I wouldn’t recommend the Villa Dubois to my worst enemy.
    19 people found this review helpful 👍

  • 1/5 Dave B. 1 year ago on Google
    TLDR: Wife and I got locked INSIDE our room, stuck for around 3 hours until the locksmith that WE had to call and pay for got us out. Company has not yet reimbursed us for the locksmith. Horrible communication, owners have refused to reimburse us. My wife and I booked a room at the Villa Dubois Guest House for one night before we flew out of Midway for our honeymoon. We locked our room when we went to bed. When my wife woke up to use the bathroom an hour or so later, the door would not unlock. After trying for a few minutes, we texted the owners (because they don’t do phone calls for some reason), and they tried contacting people to come help. Called and texted the “emergency” phone number listed on the back of our room’s door, and the calls went straight to voicemail and the texts went unanswered. The owners told me to ”try the card thing to open the door. That's how our other guest was able to open the door by himself in our other guesthouse before.” In other words, this was not the first time someone has had issues with their locks. Credit card trick didn’t work. Texted the owners and told them to call a locksmith. They said they were “calling around already.” Frustrated, I called a locksmith myself, and had success one my first call. Not sure why the owners needed to “call around”. Informed the owner that I had booked a locksmith myself, they said “We will let the manager know. Send a copy of the receipt.” After waiting for the locksmith to get there and paying $575 out of our own pockets for the emergency service, we were finally able to get out of our room, about 3 hours after informing the owners we were stuck inside our room. We decided to leave for the airport at that time, much earlier than we needed, as we no longer felt comfortable or safe a the Villa Dubois. I sent the Villa Dubois Guest House an email with the receipt and a request to not only reimburse us for the locksmith but to also refund our stay. I still have not received an email back from them and text messages have gone unanswered. UPDATE: I finally received a response after I left this review. The response: a screenshot of my review. They have refused to reimburse us for the locksmith services. Not only was being locked inside of our room an annoyance and extreme inconvenience, but could have been tragic in the event of an emergency such as a fire in the building or if we had a medical emergency (injury, panic attack, heart attack, etc.). We are very lucky that the closest we were to an emergency was needing to use the bathroom very badly by the time the whole ordeal was done.
    18 people found this review helpful 👍

  • 4/5 My Success Is Limitless G. 6 months ago on Google • 16 reviews
    Yeah so I was a guest here for two weeks and the couches are so old I just couldn’t sit on them, I see people laying on them and people bring bugs. I never saw it get cleaned or vacuumed. There are workers here but you can only text message the property and it takes awhile for them to respond back to you. I ended up with spasms in my neck and shoulder area because the pillows was so hard. I am that person that just cleans anyway and you all want believe all the dirt and dust that was under my he bed. The bed frame had human juices, the throw blanket was dirty I don’t know how many people have wrapped this around them, it did not even smell clean. So if you really cleaning no one and I do mean no one should find this and clean. I did report the findings. The he cleaning was done mainly by two Hispanic workers _ no disrespect intended and he black lady would come down and destroy the room and leave come back close to time for her to leave bring the blankets, spray the bathroom for the smell but not clean it and just not good for there business, maybe if I was another color she would have jumped through hoops. I gave her my bedding she gave me 2 sheets back and that night it was cold so, I had to go into the other rooms to get a blanket and a heater because the one I had was broken when I tried to use it.

  • 2/5 Rebecca C. 2 years ago on Google
    The house itself was fine, although it was very easy to hear the other guests moving about. The booking site stated that there would be an additional cleaning fee that I would have to pay upon arriving but did not mention any other fees. When I arrived, the Villa Dubois company told me I needed to pay a deposit and tried to charge me several extra fees. My original booking included 2 guests but they tried to charge me an additional guest fee for the second person. It took 2 hours of arguing back and forth before they finally waived the fee and gave me the code to get in the house. They also tried to charge me a late check out fee without even confirming what time I checked out. It took 3 days for them to waive the late fee and refund my deposit. There is no phone number to call and speak to someone, it is all text message based.
    16 people found this review helpful 👍

  • 1/5 Zack O. 1 year ago on Google
    Update: even though I didn’t stay there and they canceled my reservation, they still have not issues a refund! Original review: Canceled my reservation for 6 people 2 days before we were supposed to be attending. Did not respond to emails and no number to call. cost me thousands of dollars. NEVER stay here!
    14 people found this review helpful 👍

  • 1/5 Philippe B. 1 year ago on Google
    Stayed at this location for 3 nights. You notice I did not call it a house because it is not a guest house or a anything close to a villa. Beware that the pictures are extremally deceiving. What you are renting is a room in the basement of a house with a single barred window that faces a wall. The bathroom is shared with 2 other similar rooms. The furniture in my room was very used and some of the decorations were broken. I had to take pictures to make sure I wouldn't get charged later. The room and the bathroom smelled probably due to the fact that the whole place is in the basement. The host is extremally strict and not welcoming at all. Check in is 15 mins before 3 and check out is at 10 am. Any other arrangements comes with a charge. Since you share your room "Hostel style" there is no shoes allowed in the house and a silence rule between 10pm and 8am. The walls are paper thin so I had the misfortune to be able to hear the other guests having fun all night... The WIFI worked intermittently so it made this location impossible to take a zoom call from. There is a Grocery store and Starbuck walking distance but everything else needs a car drive.
    14 people found this review helpful 👍

  • 4/5 Christian H. 7 months ago on Google • 12 reviews
    The host I met was a pretty nice dude and I appreciate there was cleaning every day, but the handle to our door just kept falling off the door. Didn’t mind sharing a place with others, but this one lady seemed like she was living there and we never got any real privacy in the last few days of our vacation. The fridge was filled with food, so I’d recommend posting some rules about when you plan to clear the food. Also I wasn’t told about street cleaning and got a $60 ticket which really pissed me off that I wasn’t warned. It’s a great location and I felt safe with the cameras on the property and nice neighbors. You can walk to the Blue Line within 10 minutes and get anywhere in the city. Even if you just wanna chill in a new place for a couple of days, there’s a major grocery store and some chain restaurants to make sure you’re fed.

  • 1/5 Kaitlyn M. 1 year ago on Google
    I wish I could give less than one star becais ethey dont even deserve that. Had a booking through them and plans changed and we were adding and extra person to our trip.i understand they can only make accommodations in certain situations but they weren't even willing to add a cot into the room (even though it says you can add a bed for $25).that was not the part that upset me though, they were VERY rude, they do not respond to emails and if you ask them something they dont want to deal with they will just ignore you, they don't handle reservations over phone call so it's nearly IMPOSSIBLE to contact them. Unfortunately I havnt even stayed here yet and my experience with them has been very poor. Even if they did decide to accommodate an extra person, at this point I would rather just be out the $400 dollars I paid. They will not Refund your money NO EXCEPTIONS, as I was told right before they started ignoring my messages. And even ignored the messages sent through reps fromBooking.com, who were very great in trying to get situation handled but unfortunately couldn't get resolved.
    12 people found this review helpful 👍

  • 1/5 Maria P. 2 years ago on Google
    It was one of the worst experiences of my life. The neighborhood is dangerous but that is not the worst. They never let me in. They made me pay for early check-in and let me out. Never answered. Thanks to the booking.com I was able to change hotels. But do not make my mistake: stay away from this "hotel", it is a guest house, they do not have a reception, they do not help you by giving you wifi pass to contact them or a taxi and they stop answering you. In a moment he texted me something like “ I can do you as a favor (letting me in!! )” but they didn’t!
    11 people found this review helpful 👍

  • 1/5 Yolanda G. 1 year ago on Google
    One it isn't a guest house from what I gather it's a shared apartment. Paid for one night but couldn't get in because they claimed they didn't have my reservation, but money was taken immediately from my Partner's card. What was supposed to be a special night was almost ruined. But was lucky to find another place. Never received money back
    10 people found this review helpful 👍

  • 1/5 Tom L. 10 months ago on Google • 3 reviews
    Please use your head people. This is house renting out rooms on the Southside in a neighborhood called the low end. It ain't no hotel or fancy bed and breakfast. It's 35 dollars of you book it the day you want it. 100 any in advance. What does that tell you?
    7 people found this review helpful 👍

  • 1/5 Callista F. 2 years ago on Google
    Beware. Had a terrible experience the very first night, reached out to the property about my issues and I was informed that they were going to cancel with a full refund for all 3 nights, the manager even walked me through how to cancel on booking.com to get this refund. Was then informed by booking.com that my request for cancelation was not approved. Scam, terrible place to stay, no way to communicate unless over text or email and they will ignore you if you get into a similar situation. Please save yourself the headache and stay anywhere else
    8 people found this review helpful 👍

  • 5/5 Tanguy D. 8 months ago on Google • 7 reviews
    I don’t understand why there are 1star review. Nice place, the neighborhood is safe and the green line is close. Cool and calm place to stay, the only thing is that you share the bathroom but you’re not sharing it with much people so that’s ok.
    1 person found this review helpful 👍

  • 1/5 Kajari B. 1 year ago on Google
    This is a hostel, not a hotel or bnb. Its a single room with one shared bathroom, not an entire place. There's cameras all over too, zero privacy.
    7 people found this review helpful 👍

  • 1/5 Aldo C. 2 years ago on Google
    Oh my god I don't know where to start !! I should have had access at 3PM to my "room" and no indication or answer until 4:45 It is not possible to talk to anyone !! I arrive in the room and the sheets are stained god knows what !! The location is definitely not in a nice area. I ABANDONED the room immediately by moving to another Hotel They never gave me the deposit back and I had to block the CC payment !!
    6 people found this review helpful 👍

  • 1/5 Kara G. 1 year ago on Google
    This is a SCAM! DO NOT GIVE THEM YOUR BUSINESS! They tell you AFTER you pay the non-refundable full amount that you will need to pay an additional $100 per person and THERE ARE CAMERAS in the living spaces. They send you an email minutes after your payment goes through saying, "By staying at our property, you consent to being recorded". You can't give consent if they tell you AFTER you have already made a non-refundable reservation.
    4 people found this review helpful 👍

  • 1/5 Charlotte B. 2 years ago on Google
    We arrived to check in, we texted the phone number per the directions on the entrance door. We received check in directions but we could not get everything texted to them, pic of ID etc. They would not answer the phone and they WOULD NOT come to the property to assist us with the check in process. We booked this Stay through Booking.com & they could not get them on the phone either. In the end we had to find other arrangements. Mccormick Place Guest House is a residential property and they rent rooms in a house. There are also residents who live here permanently. They do not want to refund our money, we did not spend one night here because we could not check into this property. DON'T Stay here or any place that won't talk to you on the phone. It all felt like a scam.
    3 people found this review helpful 👍

  • 1/5 Anthony B. 2 years ago on Google
    They cancelled my reservation and stole my money. The city is investigating them and they own McCormick house also . They dis the same thing stole a total of $900.00
    2 people found this review helpful 👍

  • 1/5 Darrell M. 2 years ago on Google
    Do not come here, the room I have is okay but No TV and you can't have a Guest in your room. For Money 💰 for this room. Also you sharing the floor. The website shows it being like real nice.
    2 people found this review helpful 👍

  • 2/5 ONE WORD Digital Media (ONE WORD T. 2 years ago on Google
    Didn't like the place, no TV in the rooms, so many regulations that not followed, no phone. Need to be modern .
    2 people found this review helpful 👍

  • 5/5 Angelica W. 2 years ago on Google
    Nice clean and quiet... I enjoyed my days there
    2 people found this review helpful 👍

  • 5/5 Miley H. 3 years ago on Google
    This hotel offers you a convenient stay from check-in to check out. It was all hassle-free. The breakfast buffet dining experience was highly recommended, with plenty of variety. The room was spacious with a good-sized bathroom. It was applaudable overall. Highly recommend this hotel to everyone I know. Thank you very much!
    1 person found this review helpful 👍

  • 5/5 Robert S. 2 years ago on Google
    It was a very unique experience. I personally liked it a lot. I had a bad personal experience here because I broke up with a girl but she was crazy. Don't go here if you want extreme privacy or loud s**. Besides for the obvious fact you gotta be more quiet and respectful its a great place.
    1 person found this review helpful 👍

  • 5/5 King A. 4 years ago on Google
    Beautiful and roomy spaces just like you see in the pictures! My overall staying experience was amazing! Parking was also conveniently located in front of the building. The only recommendation I will add is to upgrade the beds and pillows. I felt they were a bit too soft. Maybe it was just my room? Other than that, I highly recommend this guest house to anyone visiting Chicago!

  • 5/5 Niccie H. 5 months ago on Google
    This was a convenient place close to the arena it was in the hood but very quiet. One person per room and 50 if you bring anyone in

  • 1/5 Rosma 8 months ago on Google • 1 review
    Unsafe place and irresponsible owner. I had the worst experience in this place. The 2nd night some girls came (there could only be 2 at most) to occupy the 3rd room and they opened the door of my room without knocking. Then, they brought in approximately 10 people more, they had a party with those people who were not from the hostel, they yelled, they threw a ball against the floor at 2 am and they kept on yelling along with the men they brought. We called the police several times because we were afraid of what was happening at dawn and the police could not enter without authorization from the owner. The owner never responded to the calls and messages, nor did he want to refund us the amount for that night, saying that "that is the risk of sharing accommodation", he suggested that we go to a hotel the next time. He was irresponsible and rude, he did not take any action with how unsafe the situation was, we never saw him, for the rest of the guests (we should have been a maximum of 6 not 16). We had to leave this place at dawn due to how unsafe and violent the situation became. The owner refused to take responsibility, he did not respond until the next day when the housekeeper called him, he never showed his face and did not refund what he owed.
    14 people found this review helpful 👍


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