2/5 Maria V. 2 months ago on Google • 3 reviews New
Groups
of
more
than
7
people:
I
decided
to
have
my
birthday
dinner
at
Momotaro
because
I’ve
heard
great
things
about
it.
Unfortunately,
my
experience
here
was
terrible.
It
started
with
their
event
planning
team,
which
I
had
to
email
to
book
my
table
since
my
group
was
bigger
than
7
people.
I
emailed
them
on
a
Monday
evening
and
got
a
response
the
next
day
in
the
afternoon,
asking
for
more
information.
I
responded
within
the
hour,
but
I
did
not
hear
from
them
again.
Two
days
later,
I
decided
to
email
the
main
email
address
and
finally
got
an
immediate
response.
I
was
informed
that
groups
of
8
or
more
were
obliged
to
select
from
a
fixed
family-style
menu.
Personally,
I
wasn’t
a
fan
of
the
food
selections.
Upon
arrival,
our
table
setup
was
still
incomplete.
We
were
seated
in
front
of
the
bar
close
to
the
entrance,
with
a
pillar
awkwardly
dividing
our
group.
When
I
requested
a
table
adjustment,
the
server
seemed
hesitant,
explaining
that
it
will
lead
to
space
constraints
and
traffic
issues,
then
said
“there’s
nothing
I
can
do
about
it;
we
can’t
move
your
table”.
I
understood
the
spacing
issue
that
she
mentioned,
but
I
felt
that
my
reservations
were
pointless
because
I
felt
as
if
I
walked
in
and
asked
for
a
table.
I
thought
there
would
be
a
better
seating
arrangement
in
the
restaurant
for
us
because
I
had
made
a
reservation.
My
friend
got
hit
in
the
head
at
least
4
times
by
guests
and
servers
passing
between
our
table
and
the
bar.
There
was
a
mat
on
the
floor
in
front
of
the
bar
that
someone
tripped
over
and
used
my
friend’s
head
to
catch
themselves.
It
was
a
complete
nightmare.
We
ordered
our
drinks
before
the
first
course
started
coming
out.
Four
out
of
the
five
first
course
dishes
came
out,
and
our
drinks
were
still
not
served.
The
bar
was
not
full,
and
the
tables
around
us
were
already
getting
their
second
round
of
drinks.
When
I
inquired
on
what
the
remaining
time
was
for
our
drinks
to
arrive,
I
received
a
somewhat
curt
response
from
our
server,
in
which
she
said
“Okay,
there’s
(#
of
guests)
of
you
here.
It’s
going
to
take
time.”
She
looked
frustrated;
I’m
not
sure
if
the
restaurant
was
short-staffed
and
she
had
too
many
tables.
I
only
asked
because
I
thought
we
would
get
our
drinks
before
our
next
course
started.
At
the
end
of
the
night,
we
asked
for
the
bill.
Our
server
said,
“No,
I
can’t
get
a
final
receipt;
whoever
booked
it
will
get
the
final
receipt
tomorrow.”
We
asked
the
manager,
and
he
was
able
to
get
us
a
copy
of
the
receipt.
Also,
the
final
bill
I
received
through
email
the
next
day
did
not
itemize
the
drinks;
it
just
had
a
total
amount
next
to
the
word
"beverage."
In
conclusion,
I
would
never
want
to
come
back
here
again,
especially
not
for
a
big
party.
The
food
selections
were
okay,
but
I
would
have
rather
picked
my
own
dishes
to
share
family-style
at
our
table.
Some
of
my
friends
don’t
eat
red
and
white
meat,
so
not
all
the
meat
options
were
finished.