Chicago Hajj & Umrah image

Chicago Hajj & Umrah

Travel agency β€’ Tour operator β€’ Tour agency β€’ Airline ticket agency β€’ Religious organization

πŸ‘πŸ‘ Al Hamdulillah I have done my Umrah October 2022. Chicago Hajj Group helped me a lot to perform my umrah with family, they are so kind and nice people, The service with this organization was phenomenal from beginning to the end. Mr. Fahad Baloch (Makkah Staff) was very helpful and very responsible... People often mention Hajj, Umrah, Chicago, experience, visa, service, recommend, trip, travel, Saudi,


Address

2818 W Peterson Ave, Chicago, IL 60659, United States

Website

www.chicagohajj.com

Rating on Google Maps

4.60 (480 reviews)

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Working Hours

  • Sunday: Closed
  • Monday: (Washington's Birthday), 10β€―am to 6β€―pm, Hours might differ
  • Tuesday: 10β€―am to 6β€―pm
  • Wednesday: 10β€―am to 6β€―pm
  • Thursday: 10β€―am to 6β€―pm
  • Friday: 10β€―am to 6β€―pm
  • Saturday: 10β€―am to 6β€―pm

Featured Reviews


Frequently mentioned in reviews: Hajj (49) Umrah (45) Chicago (30) experience (17) visa (13) service (12) recommend (12) trip (12) travel (11) Saudi (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Chirag P. 2 months ago on Google β€’ 6 reviews New
    It was my and my wife’s first Hajj ever in 2023. We were so lucky to get our package just about a week ago from Hajj. Chicago Hajj and Umrah made that possible. Specially Zameerbhai, Sufiyan bhai, they treated us like a family members. Helped us to perform each rituals of Umrah and Hajj. They guided us on each and every step of Hajj and Umrah. Their service was excellent. If I or any of my family member decide to perform Hajj and/or Umrah, I will highly recommend them to go with Chicago Hajj and Umrah. May Allah accept all their hard work!
    4 people found this review helpful πŸ‘

  • 5/5 Saim J. 1 year ago on Google
    Before you read this review understand a few things: I had intended on going on Hajj with Chicago Hajj and Umrah in 2022. I submitted my deposit for myself and my wife to Sufyan. A few weeks after submitting my deposit, Sufyan notified us that there were changes as to how to go on Hajj - all travel agencies were no longer allowed to take bookings; instead, you had to apply directly with Saudi government. Sufyan emailed us all and let us know that in this case, we are due a refund, as we are no longer booking with them. I went to them and got a refund back, no questions asked. I honestly don't know how things are going to be for Chicago Hajj and Umrah going forward with these new changes, but what I can say is that this is an honest company through and through. I say this because they, along with other Hajj agents, face an uncertain future. In the face of this uncertainty, they still were honest with our deposit and gave us the refund, instead of hiding. Sufyan was incredibly honest and answered my questions to the best of his knowledge. I also want to say I talked to Sufyan's brother, Zamir, in November/December 2021 in regards to Hajj. He refused to book anyone for Hajj because he was uncertain on what was to happen till he had more information on it due to the COVID pandemic. I know I did not go on Hajj with Chicago Hajj and Umrah, but my dealings with them were honest despite the fact that they face a very uncertain future. They may not survive the changes, but if they do (and I hope they do as well), I can say that my dealings with them were honest, forthcoming, nice and respectful. Based on this, I can tell you that they will try to make their clients happy and provide them with the best possible experience. I pray that they survive these changes and that people come and support them for their honesty.
    10 people found this review helpful πŸ‘

  • 5/5 Omar A. 1 year ago on Google
    Even though Hajj via travel agency ended up getting cancelled this year in favor of Saudi Arabia's own system, Chicago Hajj & Umrah was super professional and responsive throughout the entire process. It was not clear from the beginning if Saudi Arabia was going to block travel agents or not, so they kept us updated the whole time, and ultimately returned our money in full when the decision was made. Very honest and trustworthy mashallah. Would definitely use them again if there was an opportunity to, like for Umrah or anything else.
    9 people found this review helpful πŸ‘

  • 5/5 Abdulhakeem K. 1 year ago on Google
    In 2016 I purchased our Hajj package through Chicago Hajj & Umrah. This year I had major issues with the E-Visa from Saudi, so I got the visa through Chicago Hajj&Umrah within 24 hours for my daughter and I. May Allah bless brother Farrukh Baig for his expertise and help. Will return again for quick visas after this one expires inshaaAllah.
    8 people found this review helpful πŸ‘

  • 5/5 Waleed B. 1 year ago on Google
    Awesome. Fahad Baloch was very helpful and responsive. This was our first trip to omrah with kids and we loved it. The prices was reasonable with transportation to and from airport included. We are very happy with the services.
    8 people found this review helpful πŸ‘

  • 5/5 MUBARAK ALI P. 4 months ago on Google β€’ 4 reviews
    Very experienced in arranging Hajj and Umrah travel with good convenience and comfort for pilgrims from USA with their office in Chicago, USA. Comfort before starting of pilgrimage and comfort in Mecca and Madinah during Hajj and Umrah pilgrimage. Good team members for all guidance in Saudi Arabia. Chicago Hajj and Umrah makes the pilgrimage memorable for any who go through their services. Allah Bless them for doing all good.
    4 people found this review helpful πŸ‘

  • 1/5 Saja S. 3 months ago on Google β€’ 6 reviews New
    It was our first time going to umrah and our experience with this agency was the worst. They have no honesty or accountability. They booked the cheapest stuff and charged us the most expensive prices. Stuff that we were told was going to be provided on our trip was not provided. We had horrible flight seats and horrible layovers for 8 hours straight , and a horrible hotel that had bed bugs and roaches everywhere. It was genuinely the worst experience with this agency. Not worth the money AT ALL. A scam. I would never recommend to anyone
    1 person found this review helpful πŸ‘

  • 5/5 Mubasheer A. 2 months ago on Google β€’ 5 reviews New
    I had a great experience in purchasing tickets for Umrah in last 10 days of Ramadan from Chicago Hajj & Umrah. Ali Raza is very cooperative and knowledgeable brother. He helped me in purchasing tickets at lower price than online. He offered me help for anything related to my travel. I highly recommend to contact him for getting ticket price lower than online and help during travel.
    2 people found this review helpful πŸ‘

  • 5/5 Saly N. 2 months ago on Google β€’ 4 reviews New
    I’ve had a wonderful experience with Chicago Hajj and Umrah. All the process was very smooth. Ali Raza was very professional and helpful throughout the whole process and gave me great tips about the trip. I would definitely recommend them to anyone that’s looking forward to going fo Umrah or Hajj.
    3 people found this review helpful πŸ‘

  • 5/5 Atheeq S. 1 year ago on Google
    Me and my family were looking for getting Tourist visa needed for performing Umrah. While searching we found "Chicago Hajj". They explained everything needed in easy steps, and we followed then within a day we got the Visa. They made process easy and reachable for any questions I have. I will look forward to take more services from Chicago Hajj during our Umrah trip that we are going after 3 weeks. Inshallah.
    6 people found this review helpful πŸ‘

  • 5/5 Maria H. 6 years ago on Google
    Alhamdulilah I completed hajj 2017 with the CHU family. Everything from airport pick up to every stage of hajj was smooth and well planned. I appreciate the CHU team for going above and beyond for every hajjis convenience and comfort. Jazakallah khair to all the amazing staff. Definitely plan on traveling with this group again inshallah. I have reffered friends and family already! P.s. loved all my chicago hajj and umrah goodies! Including a quran, umbrella, prayer mat, multiple bags, tasbeeh, and an ihram for my husband
    6 people found this review helpful πŸ‘

  • 5/5 Ahmad B. 1 year ago on Google
    While hajj 2022 was incredibly unnerving for everyone, Chicago Hajj & Umrah went out of their way to ensure that we got our deposits back fairly and in a timely manner. I appreciated working with them and look forward to doing so in future opportunities.
    6 people found this review helpful πŸ‘

  • 5/5 sameer s. 1 year ago on Google
    It was a pleasure to do business with you Sufyan Bhai. Myself & my husband would recommend your company to others. Your directions were simple and clear and easy to follow. Many thanks for the excellent service. My Umrah visa arrived right on schedule! I would be very happy to recommend you to anyone needing a Umrah visa. Please contact Sufyan Bhai for fast excellent Umrah visa service at Chicago Umrah and Visa. Maryam Qadri Columbus, Ohio.
    5 people found this review helpful πŸ‘

  • 5/5 sana s. 10 months ago on Google
    I had a great experience while working with them. The staff guided me at every step and made things easy for me. Especially Ali was very helpful. He responded my all messages in timely fashion. He also helped us in getting a better price than internet on our flight.
    4 people found this review helpful πŸ‘

  • 5/5 Professor H. 2 years ago on Google
    Chicago Hajj is the best and life savior, we got our visa without submitting our original documents. I lost hope from other travel agents, but this one is far by the best!!!! Highly recommended everyone!!!
    4 people found this review helpful πŸ‘

  • 5/5 Muhammad H. 1 year ago on Google
    Jazakallah, getting Saudi Visit Visa from Chicago Hajj and Umrah was very easy. Applied within minutes online at their website and visa was received in less than an hour. I definitely recommend them for Umrah/Tourist visa processing.
    4 people found this review helpful πŸ‘

  • 5/5 Sahil M. 1 year ago on Google
    Outstanding service and very honest!! This was the second time I made reservation with them. I went on umrah with them back in 2019 and made reservation for Hajj 2022. I was told that if anything were to change due they will give me my refund back for Hajj 2022 and brother Sufiyan stayed true to his words. First I sent them deposit to reserve my spot and few days later I sent them checks for full payment. Brother Sufiyan stated that they would deposit the full payment until they get a confirmation from Saudi that everything is confirmed when they had the option to just deposit the money and deal with consequences later if something were to go wrong. Long story short, they refunded my money back with no questions asked for Hajj 2022. And not to mention, the service they provided for my Umrah trip was just phenomenal. I highly recommend Chicago Hajj & Umrah to everyone!!
    4 people found this review helpful πŸ‘

  • 5/5 Khalil B. 1 year ago on Google
    They were fantastic! True to their word every step of the way. Before the hajj lottery system, I had full confidence in selecting them as my hajj provider. After everything got canceled and consolidated, they returned my deposit within 3 days, and I was able to apply for the lottery, was able to perform hajj this year Alhamdulillah. They understand the importance of the services they provide and understand how critical it is for them to be honest, upfront, and communicative ESPECIALLY when performing this type of work/service.
    3 people found this review helpful πŸ‘

  • 5/5 Fayyaz A. 11 months ago on Google
    I had the opportunity to plan and book my Umrah of last 20 days of Ramadan through Chicago Hajj and Umrah. Took my mom and dad for this trip. Over all it was a great experience. Everything was perfect as planned. Zamir Bhai was crucial is assisting us in planning the trip. He gave very helpful suggestion and ideas. Ticket and hotel booking was smooth as we requested. Since we were going during last 20 days of Ramadan which is the peak time for umrah, he laid the expectation clearly and that helped us to be mentally prepared. Main benefit was having logistics of traveling within Saudi Arabia sorted out with ziarat. Zamir Bhai was very helpful in guiding at every step, whenever I had any issue I called him and he answered and clarified and assisted. Hotel booking was as listed, in the tower close by with sehri and iftari included with a great view of Haram. I would highly recommend planning and booking your Umrah / Hajj trip though Zamir Bhai. Fayyaz
    3 people found this review helpful πŸ‘

  • 5/5 Sabih M. 1 year ago on Google
    Chicago Hajj & Umrah helped me in obtaining a one year, multiple entry visit visa for Saudi Arabia. I am a non-US citizen with Pakistan passport and a J2 US visa. Prior to meeting them, I visited few other travel agencies within Chicago, I also went to USCCC (as they do help putting forward visa applications) but none of them had any clue about how to proceed, due to my non-US citizenship. I would highly recommend Chicago Hajj & Umrah to anyone seeking visas/air tickets/packages for their upcoming travel plans, based on my personal experience. I found them fair in their dealing, kept me well-informed about the proceedings, the documentation that I need to submit and the most efficient way to get the documents safely to the Saudi embassy and back.
    3 people found this review helpful πŸ‘

  • 5/5 Asma G. 1 year ago on Google
    My husband and I used Chicago Hajj and Umrah to go to Umrah in January 2023. Mashallah the service was great! They made sure we had a driver and gave us all the documents/visa on time! Jazakillah chicago hajj and umrah!
    3 people found this review helpful πŸ‘

  • 5/5 Awad Q. 7 months ago on Google
    This is an amazing travel agency in Chicago! They're super helpful and knowledgeable about all the best destinations. They'll make sure you have an unforgettable trip! ✈️🌍🌟 Ask for Ali Raza
    2 people found this review helpful πŸ‘

  • 5/5 Hemayatullah 9 months ago on Google
    I had the pleasure of performing both Hajj and Umrah with my mom through Chicago Hajj & Umrah ("CH&U"). This was before COVID, and it was such a phenomenal and beautiful experience!! CH&U had two imams and a mufti (with a specialization in Hajj) accompany us, which was extremely beneficial. I was also impressed with how organized and caring CH&U was. Even my fellow "Hajjis" were wonderful brothers/sisters! I was wheelchairing my mom and after I badly injured myself and couldn't walk, others graciously took turns pushing my mom and myself on wheelchairs as needed, and one brother even contributed to cover the expense of hiring someone to push my mom during Tawaf/Sai Ziyaarah when we were unable to be with the group. The entire experience, both in Medina and Mecca, was truly a once in a lifetime experience that I will cherish dearly!!! Thank you so much, Chicago Hajj & Umrah!!!
    2 people found this review helpful πŸ‘

  • 5/5 Maizarat M. 5 months ago on Google
    Mr Hammed helped with my process. He was prompt to response, helped with every questions I had. He is very patient and never show any hesitation to me. He made the process easy and put my mind to rest with all my concern. Thank you and May Allah SWT grant you all that your heart desires, Aameen. Thank you.
    1 person found this review helpful πŸ‘

  • 1/5 Jessica D. 1 year ago on Google
    My mother paid $3000 deposit for Hajj 2020 which was understandably canceled due to the pandemic. Two years later, we are still waiting for the return of her deposit and emails go unanswered and ignored. The representatives and workers of this company should fear Allah and return the money at once and at the minimum have clear transparent communication on what the issue and delay is.

  • 5/5 AbdulRehman H. 1 year ago on Google β€’ 1 review
    Al Hamdulillah I have done my Umrah October 2022. Chicago Hajj Group helped me a lot to perform my umrah with family, they are so kind and nice people, The service with this organization was phenomenal from beginning to the end. Mr. Fahad Baloch (Makkah Staff) was very helpful and very responsible person He helped us every ways in Makkah and Madinah one of the best service I ever had. I recommend this 5/5 stars.
    13 people found this review helpful πŸ‘

  • 5/5 Faz H. 1 year ago on Google β€’ 1 review
    Thanks to Chicago Hajj travel agency, my Umrah trip march 2023 was stress-free and absolutely perfect. Their attention to detail and personalized service made all the difference.
    7 people found this review helpful πŸ‘

  • 5/5 Iqraa A. 5 months ago on Google β€’ 1 review
    Great service! Highly recommend. Was able to get 1 year tourist visa for Saudi arabia on Pakistani passport, and did not require submission of original documents to the saudia embassy. They also took care of scanning copies through our digital photos of the documents, and updated us regularly about the progression during the entire process. Quick service. Highly reliable.
    4 people found this review helpful πŸ‘

  • 5/5 Kareem M. Irfan, E. 2 months ago on Google β€’ 2 reviews New
    I'm delighted to confirm my superb service-oriented experience with Mr. Ali at Chicago Hajj & Umrah. He was 'On Point' with courteous & effective actions in locating just the Right flight sets for us. Excellent experienceπŸ‘Œ
    3 people found this review helpful πŸ‘

  • 1/5 Mustapha C. 2 months ago on Google β€’ 2 reviews New
    PLEASE READ BEFORE YOU BOOK I wish I could do less than one star Because I know how Haj or Umrah is a very important journey for every Muslim especially if you’re going as a family and it was your dream to go with your wife and kids, it’s very crucial to book with a legit company. For this reason I decided to write my experience without any additions or changes (promised) It all started when I talked to Ali is the agent that helped with booking, first call he sent me a couple options and I ask him to add a few days package for turkey he was very slow in answering my texts and calls sometimes maybe after a few days, until we agreed on Umrah package he had me go to the office to make the FULL payment. First thing I noticed he added some tip to the invoice which no one asked about especially that it was not a good experience, but I told the accountant it ok I even gave more tips, I told I have no problem but I just wanted my family enjoy the trip, they started promising that it will be the best (lies) sorry for this world but that’s the reality. I kept asking him about the turkey package for weeks and he finally responded with a higher price than he gave me before he said the prices went up since then but it was his fault by not answering, we get that package booked higher price less things we will do. I will say they really help me when we noticed that one of my sons s passport will expire and they really took the time and helped with the process(maybe they know we will cancel if it is not renewed) The flight was decent nothing special Let me start with MAKAH The driver came on time tool us to the hotel, the room was in a dark corner of the hotel and they said no other options, the bathroom flooded twice before they send someone to fix and the room was full of bugs and cockroaches, I kept telling my family let’s forget about the room and just take advantage of the haram (we spent most of our time there) and I told them MADINAH will be different and we will enjoy, NOPE On the way to MADINAH the trip was good we approached our hotel and the street was busy he left with the suitcases about 3 minutes away walking and he just left , we went to check the reservation was two separate rooms in different floors 4and 9th ( it was me , my wife and two kids) after 2 hours back and forth and let this company know they said we take care of it just give us some time ,nothing all I could get the hotel to do to have us in the same floor about 10 rooms apart ( think about the situation yourself) Same thing I kept telling them let’s enjoy the haram and forgot the hotel witch we did Al Hamdoulilah and I told them turkey will the best experience again NOPE The gave us the name of the hotel in turkey we checked it online it was very good and we were excited to get there We got to turkey early morning it still dark and our driver dropped us to a very different MOTEL I promise my wife was scared to go in it looked so weird especially the location surrounded with night clubs and it a very dangerous street to come out the hotel and walk. I got in touch with them they promised they will fix that the very next day but nothing . At the end this guys messed up our dream journey that we been planning for so long and I paid a big amount of money . Waited 2weeks for someone to call they never did and they started calling when I told him that I will write my experience online, I requested the owner Zamir to call me he never did and finally I decided to put this out , I hope this helps others. Especially families please do yourself a favor and don’t book with them it is really a SCAM.
    2 people found this review helpful πŸ‘


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