I think you need to book everything in advance including swim sessions. Pool is good and has more things to do than most, like the slide. Dropped a star for tired looking changing rooms and café closed on a Saturday lunchtime.

Had 4 swims recently cancelled either due to staff shortages or incorrect chlorine levels in the pool - all issues well under the control of the leisure centre. Lifeguards do nothing to make the lane swims safe, even when unsafe conditions are brought up to them and management. Spa facilities are often not available for use due to poor maintenance. Cleanliness of changerooms is sub-par and has not improved, even after being raised with management. Staff are dismissive to issues raised. Quality of service of the leisure centre is in a steady decline.

Nice place, I wish the hours opening hours were not so short. Maybe they should consider opening the gym 24hours like some of the local competition 🤔 could be a game changer

Changing room disgusting. Staff don't give a toss. Manager? Non-existent. Yes I'm a member because it's the closest pool to me. If I could choose zero stars I would

During Covid the swimming pool rules were understandably changed to one hour slots, but these have now been kept in place to the detriment of customers. - If you don’t arrive on the hour, you don’t get a full hour’s swim for your money. - Everybody is in the changing rooms at the same time. - There is no electronic gate system so you often have to wait in a queue for the receptionist to let you in, or wait for them to finish a phone call. This eats into your hour. A return to the old system where you could turn up and pay to swim for as long as you like while the pool is still open to the public would be very welcome.

We were recommended by someone to try westgate for two children swimming lessons. Avoid. 5 different swim teachers. 3 cancellations, 1 without telling us until we were on the side of the pool. Lessons do not start on time due to teachers talking to parents from the before lesson. 8 minutes they started late the other week due to this, but they still finished at the same time. Im Still awaiting a refund, was told monday now Saturday. Make sure you check your direct debits as the sessions cancelled the direct debit still took payments. Called today still waiting for payment. Very disappointed Everyone active and managment don't work together and don't communicate.

Disgrace of a company! After booking my kids swimming lessons and paying £232 up front. We turn up to be told visit reception your not on the list. 2x visits to reception yes you are on the list. Back to the swimming instructor no your not on the list. 30 minutes later kids get re dressed and we leave no swimming. Email 2s and have called 6 x to speak to a manager there is never a manager available What a sham of a company and a absolute disgrace of a company with children swimming Just aswell of set fire to £200 quid

Five star for the staff, from front of house to personal trainers and membership team, the loss of a star is only as the facilities (not equipment) are dated. Having been a member of most other local gyms over the years, whilst this is not the most aesthetically pretty of them all and doesn't have the air of exclusivity, it is the most functional and definitely the best value for money.

This pool service is not great place to learn swimming. Anybody who wants to learn swimming from start will be get disappointed. 1. Learning swimming is expensive and not worth the money. 2.they give you 1 lesson per week and cancels it on the day because of staff unavailability and any other Reasos. And didn't even provide you other lesson in case of cancellation at other slot. 3. If you wanna practice on your own ; you will not get enough sessions for that and center will not provide any swimming accessories for your support. So to summarize not worth the money you are paying for learning swimming

The swimming pool is always cold, no matter what time of year. The changing rooms usually have the odd bit of grime in them and never seem to be descaled. The gym is poor value for money as almost all the equipment or machines are tired/missing/broken. There is A/C in both sections of the gym, but it only ever seems to work in one room (not the hot and sweaty one with the running machines). The A/C also leaks on the regular despite being seemingly never used. The centre's location is it's main selling point.

I go to weekly cardiac exercise class for 1 hour. The pace is just right for me, and we get a fee tea or coffee afterwards. All is as Covid safe as possible.

Great pool, 33.3m long main pool, separate teaching pool, splash pad and waterslide. Warm water compared to other pools locally! Fair sized changing space for families and individuals alike, with private shower cubicles. Good swim lesson offering too. Only downside is the cafe which shuts quite early, doesn't cater for late afternoon/early evening trade at all, even though lessons or sessions are operating.

Great facility, very organised, new equipment. I wish the hot tub was hotter but it’s still good.

Visited the pool for an event organised by Chichester Lions Club. Event superbly organised and all areas of the pool and changing rooms clean and tidy.

Took my baby there for her first swim and the pool was absolutely freezing. Her hands went purple. Have tried a few others since and none of them have been as cold as this one (under 30 degrees). Didn’t used to be like this.

Pool, gym. Efficient, polite, helpful staff Members steam/sauna/jacuzzi. No Squash. Possibly the most lovely helpful receptionist. Staff in general are really nice. Really annoying phone system. Dirty. Everywhere. Just not cleaned

Used the pool very disappointing. The pool was cold. No hot water in the showers. One of the disabled toilet doors wouldn't close . The floor in the changing area was grubby, lots of hair and old wrist bands. It's such a shame that it used to be a great place to swim, although this was my first visit for quite a few years. The booking process wasn't great either. The 2 children we took with us had a great time !!

Great facilities here. My kids love the water slide when it's open. Would of given it a five but the changing rooms could do with a bit of an update and it would be nice to spend longer than an hour in the pool for the price they charge.

I have no personal experience of the facilities as I went there my cousin's husband to collect 2 of their grandchildren from a swimming class. The impression was good . . . as is its reputation.

The waterside is never open. The changing rooms are outdated and showers are rubbish. This place could do with a revamp like the Fareham branch in Hampshire 100%.

My daughter and I swim most Thursday evenings lane swimming, free parking in evening, staff very friendly and welcoming, changing rooms very clean when arriving and being cleaned as we leave. Lifeguards friendly and vigilant. Water always clean and well maintained.

Great pool and facilities. Changing rooms are always clean and staff are polite. Only thing that let's it down is the slow cafe.

The swimming pool looked very nice from the window. Unfortunately we were turned away as we hadn't booked, even though they were empty. Nothing was communicated to this effect on their website which we checked before we left home. So please book to avoid disappointment.

After 20min on there website and 30ming on the phone I'm still non the wizer about whether I can take the kids swimming. Why is the pool timetable not immediate on the website? Luckerly if I wanted to join a membership there's hundreds of links....... I am still on the phone waiting.....

Joined earlier this year, partly for classes but mainly for member savings on badminton court bookings. Now I’m a member, they have said I can’t have the court booking discount, even though they used that as an incentive to sign me up. I have questioned this but they couldn’t be less bothered. After an initial, minimal response they haven’t had the courtesy to even acknowledge further communication. Lying toads. Poor show. The club itself isn’t bad - a bit tired and sometimes not as clean as it could be, but the other members in general are a nicer and friendlier bunch than in some other local alternatives. Shame there is pretty much nothing healthy to buy in the café, especially when so many young kids use the club, it would be nice to see an effort being made to encourage healthier choices.

A very well run leisure centre. Excellent facilities. Friendly, helpful staff. The changing rooms are clean and well maintained. The on-site cafe is reasonable and handy for the kids after a long swimming session.

Great local pool centre. Fun slide. Their children's swimming lesson set up is fantastic for each stage level with good options for classes in the late afternoon so I can get my boy to his lessons after work. The swimming teachers have all been excellent so far.