1/5 Robert M. 3 years ago on Google
This
hotel
was
the
worst
experience
for
me
and
my
wife
ever!
If
I
could
give
zero
stars
I
would!
One
star
is
too
much!
We
would
never
recommend
this
hotel
for
anyone.
Especially
for
tourists
with
dollars
because
they
take
total
advantage
of
you
and
deceive
you!
Here
our
experience:
First
day,
the
manager
Roxanna
gave
us
the
the
worst
room,
it
was
completely
dirty
and
dusty.
The
sheets
on
the
bed
smelled
horrible.
The
shower
would
not
drain
which
made
us
stand
in
3
inches
of
dirty
water
in
seconds.
It
seemed
like
this
room
hadn’t
been
used
in
months!
We
did
not
get
any
sleep
as
the
room
was
so
noisy
because
they
gave
us
a
room
right
next
the
busy
street!
The
next
day
we
talked
to
the
supervisor
and
they
gave
us
new
room.
This
room
wasn’t
any
better
and
it
had
the
same
problem
with
the
shower
not
draining.
We
also
noticed
when
we
looked
up
at
the
ceiling
there
was
black
mold
all
over
the
ceiling
in
the
bathroom.
The
toilet
was
also
clogged
which
we
had
to
go
find
a
plunger
and
unclog
ourselves
.The
bathroom
also
had
a
horrible
pee
smell
that
lasted
4
days!
The
front
desk
people
were
very
rude
and
unprofessional
especially
Roxanna...don’t
know
if
Roxanna
is
her
real
name
as
they
are
not
honest
to
customers.
We
invited
25
family
members
for
lunch
and
4
of
them
wanted
to
use
the
pool,
so
went
and
talked
to
Roxanna
about
getting
pool
passes
and
she
said
we
needed
to
pay
more
money
for
each
person
to
use
the
pool!
We
had
already
spent
L6000.00
on
lunch
and
she
said
it
would
cost
us
another
L150.00
for
each
person
to
use
the
pool..
we
found
out
from
another
employee
she
wasn’t
completely
truthful
because
L150
included
a
hamburger
and
fries
with
a
pool
pass.
I
think
she
lied
to
us
because
we
are
Americans
and
we
don’t
understand
the
Hotel
policies.
Also
at
the
end
of
the
lunch
we
had
lots
left
over
food
and
we
asked
for
containers
to
let
family
take
home
and
they
said
they
didn’t
have
togo
containers!
They
also
took
advantage
of
us
buying
water.
The
first
day
they
charged
us
L20.00
and
the
the
next
day
they
charged
L30.00
for
the
same
bottle
of
water..
they
took
full
advantage
of
us
since
we
are
not
local
people.
This
place
also
doesn’t
answer
the
phone
when
you
try
to
call
from
your
room.
We
had
to
walk
to
the
front
desk
to
ask
any
questions!
When
we
checked
out
,
the
current
exchange
for
the
dollar
was
L24.15
lempiras
and
they
only
gave
us
L17.00
lempiras!
This
place
is
a
ripoff
and
they
are
money
hungry!
This
hotel
has
potential
to
be
great,
unfortunately
it
has
really
bad
management
and
ownership!
Be
careful
if
your
tourists!
One
other
thing,
we
went
to
the
Hotel
Colonial
for
lunch
with
family
and
the
service
and
food
was
wonderful!
I
would
also
say
it
was
very
clean!
If
we
would
of
known
about
this
place
we
would
NEVER
had
stayed
at
the
Gualiqueme!
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