4/5 Georgia W. 6 months ago on Google
I
booked
an
afternoon
tea
for
my
grandma's
86th
birthday
and
I
couldn't
recommend
it
enough!!
My
grandma
has
limited
mobility
so
the
steps
surrounding
the
tower
were
a
bit
of
an
issue
(this
is
because
the
property
is
a
grade
1
listed
building
so
they
cannot
build
ramps
to
make
it
accesible)
however,
the
staff
were
more
than
accommodating
to
make
her
experience
as
comfortable
as
possible.
Natalie
made
arrangements
for
us
before
our
arrival
and
gave
me
plenty
of
information
regarding
the
accessibility.
The
afternoon
tea
was
amazing
and
so
tasty!
Our
server
was
Jack,
and
they
were
absolutely
amazing
from
start
to
finish.
Catered
to
every
need
and
made
the
experience
lovely
for
me
and
my
grandma.
They
recommended
a
walk
round
the
gardens
(which
I
thought
we
wouldn't
be
able
to
do
due
to
the
accessibility)
however,
when
I
mentioned
this,
they
radioed
their
colleague
to
take
us
on
a
mini
tour
of
the
ground
floor
of
the
house
and
also
allowed
us
to
get
to
the
gardens
without
the
use
of
steps.
They
even
gave
us
a
little
history
tour
whilst
they
guided
us
to
the
gardens.
Lovely
VIP
treatment!
As
we
was
leaving
the
older
gentleman
who
originally
greeted
us
and
helped
my
grandma
up
the
stairs
came
to
wave
us
off
and
gave
us
some
more
history
on
the
tower.
All
in
all,
the
staff
were
amazing
from
Start
to
finish!!!!
The
only
reason
I
knocked
it
a
star
was
because
I
couldn't
see
information
on
the
accessibility
of
the
property
straight
away
so
it
was
a
good
job
I
asked
but
the
staff
more
than
made
up
for
it.
Big
thanks
to
Jack
again
for
making
our
afternoon
tea
experience
so
special-
they
are
an
absolute
credit
to
the
company
❤️