1/5 Kaylen T. 9 months ago on Google
Tonight,
7-26-23,
my
friends
and
I
decided
to
go
to
novo
for
trivia
night.
When
I
went
in
to
order
some
food
the
bartender
asked
me
for
my
ID,
which
I
didn’t
have.
As
my
friends
have
already
been
seated
and
served
with
their
food
and
drinks,
in
a
diminishing
tone,
he
asked
us
to
go
to
their
outdoor
seating,
since
I
didn’t
have
my
ID.
We
found
some
nice
tables
in
their
family-friendly
environment
around
multiple
families
that
had
their
children
with
them.
My
friend
went
to
order
my
food
since
the
bartender
so
rudely
rejected
us.
About
20min
later
the
rude
man
came
storming
outside
and
told
me
that
he
checked
the
cameras
and
saw
I
was
still
there
and
that
I
wasn’t
allowed
to
be
on
the
premise,
since
I
didn’t
have
an
ID
in
the
most
standoffish
way,
even
though
he
told
me
I
could
go
sit
outside.
I
questioned
him
to
why
I
couldn’t
stay
outside
when
there
were
multiple
families
sitting
around
us
with
their
children
and
after
he
said
I
could
sit
outside.
Instead,
he
kept
trying
to
argue
with
us
in
the
most
belittling
way
when
all
I
did
was
respectfully
say
“ok”
with
a
smile
on
my
face
and
walked
3
steps
off
the
premise.
First
I
like
to
comment
on
how
there
is
not
a
single
sign
hanging
up
that
says
need
an
ID
in
the
place
or
online.
I
understand
that
this
is
a
brewery
place,
but
if
you
are
not
drinking
why
should
I
need
my
ID.
Especially
if
multiple
children
under
the
legal
drinking
age
were
allowed
to
hang
out
in
the
restaurants
premises.
I
believe
that
the
server
could
have
handled
himself
in
a
more
respectful
manner
and
he
should
have
to
go
through
a
series
of
training
on
customer
service.
The
bartender
was
working
at
the
time
of
6:30pm
and
he
was
taking
the
food
and
bar
orders
for
reference.
I
gave
zero
attitude
to
him
and
did
what
he
asked
me
to
do
each
time
with
a
smile
on
my
face.
So
I
don’t
understand
why
he
treated
me
like
I
was
some
kind
of
jerk
that
was
giving
him
problems.
I
feel
so
disrespected
and
will
not
recommend
this
place
to
anyone
because
they
don’t
know
how
to
handle
situations
maturely.
Also,
this
place
needs
to
clarify
there
rules.
Like
why
would
it
make
sense
for
kids
under
the
legal
drinking
age
to
be
able
to
hang
out
in
the
brewery,
but
not
people
who
don’t
have
an
ID.
Unless
the
waiter
just
didn’t
like
me
for
some
reason.
Anyways,
I
did
not
let
that
stop
me
from
ruining
my
night
and
I
ended
up
going
to
another
brewery
(shoutout
brewery
of
Eastlake
for
letting
me
sit
outside
and
have
a
good
time
in
peace)
open
comedy
night
that
was
down
the
street
that
was
10x
better,
that
I
totally
recommend!
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