Great service and just food for dogs frozen and soft food was available. I needed to make a change to soft foods due to poor dental and employees helped me find that brand plus freezer dried and room temp containers. I also found soft treats by wellness with lsmb and salmon. Vaccinations are also available without exam.

Took my pups in for her grooming and the staff is very nice. When I picked her up she looked so cute. The two ladies that took care of her did amazing! Thanks Seline and Espy. We will see you in a couple weeks.

Went here to wash my doggo... staff was very friendly, process was pain and hassle free. I would definitely recommend this place if your looking for a spot to self wash your dog after the beach!

For starters the young lady who was helping me was brand new and needed help but an older woman that worked there said she needed to learn and left her alone with me. I assisted her with transferring my fur baby to the back because she was struggling. While walking back there I overheard the older woman yelling at someone’s dog and thought “wow, that’s not very nice”. Time goes by and I finally get the call to come get him in 30min however, when I arrive none are the groomers are there. They all take lunch at the same time. They left my dog in the kennel and went to lunch smh. I had to go find another store rep to assist me so I could get him. Honestly it was just a hot mess for the price I paid. Also, the grooming wasn’t great either. I’m not sure they did much else other than a bath and I paid for a lot more. I was not satisfied and I do not plan returning. Otherwise, I enjoy the store itself... just not the grooming.

One of the best pet store experiences ever. I was traveling out of state to Chula Vista on a Search and Rescue K9 search and my dog was covered in ticks, but fortunately he uses Nexguard meds. I needed to give him a bath after the search so I had to find a pet store that offered self serve dog baths. I came to this store and I was immediately helped buy being shown where the best flea and tick shampoo was. I had never used a self serve dog bath before so I was walked through the process. They even got me hooked up with some new Nexguard meds since I was not going to be home in time for my dogs next meds. The employees were awesome. I wish more were like them.

Staff is great, helpful and friendly. I used the self wash, it was my first time and it all went well except that there were no blow dryers. I called before hand, didn't ask about it since their website advertises on site blow dryers. After I was done washing my dog I asked where the blow dryers were and was told by one of the girls that for some reason they got rid of them. Besides that, good experience overall.

Store feels crowded a d a bit disorganized. Signs not easy to follow. Store could use a bitnod clean up in aisles and shelves. Staff not overly helpful. Check out was quick. Plenty of parking. Prices comparable to other pet shop stores. May or may not return.

Perfect place to get what you need for your Family Pet members. Everyone is friendly and helpful.

Went to your store to shop with my dog and Michelle (dog trainer) comes up to me while she had a customer to humiliate me and tell me I cannot be in their store because my dog had an ecollar and ecollars are not allowed in store. I turned around and asked the cashier for a supervisor and I ended up speaking to Yvanna who was not much help. I explained to Yvanna what had just happened and she said she was going to speak to Michelle once she had time. This is not OKAY.

I'm always in and out at Unleash. In a good way. The required foodfor my pets needs and maintaining good health. Unleash carrie all they need making it fast and easy for me. With many other products for your pet's.

Loved today's experience. Kevin was awesome with my Great Dane. Thank you so much for the great customer service, keep up the great service! I will continue to ask for Kevin when Deebo needs any grooming.👍🏼

We only come here to have both our dogs groomed by Ariana. I would not trust anyone else to groom our dogs. She is the best groomer in San Diego for our dogs. They both love her so much and always look forward to seeing her!

Great Dog Groming ask for Crista she is great with our Pets

Adding some extra fee for grooming pet is not cool.give the opportunity to all pets to be groomed.

Love this store. Great deals!

The cut was beautiful I think my dog stayed a little too long not sure what the hold up was but she looks beautiful

I've been to other petco and they dont have a strong smell like this one. But each store is handled differently so maybe is something I'm a little extra.

Excellent grooming services. Friendly people.

Great location for pet needs

Very helpfull and nice costumer service.

Review for the amazing Ariana! Ariana has been our groomer for the past two years. We were very fortunate to meet her right when we moved to San Diego. She is kind to our dogs, my spouse and I! One thing I know for sure is that Ariana will treat our pets with care as if they are her own! Even my dogs, who are slow to warm up to people have a special bond with her. I truly appreciate her and will support her till the end of time.

Michelle is the BEST dog trainer!! She has helped my dog, Ziggy, to relax and behave well!! Thank you!

Nice greeting and great communications!! I had to get my dogs nails trimmed and it turned out wonderful. They offer way more than that!! THANKS

Dont make appointments prior to the main store opening. Had three appointments (0815, 0845 and 0845) for three dogs. It's was going to be about $300. It's 0854 and I'm still waiting outside along with two other employees waiting for someone to come unlock the building. This employee was supposed to be here for my 0815 appointment. Super unprofessional, guess I'll save the $300 and bring my business to Shampooch or Petsmart.

I've been trying to schedule appointment for grooming for 2 days now . NO ONE HAS CALLED ME BACK AND NO ONE EVER PICKS UP THE PHONE . So it makes you leave a message. This make me go to PETSMART even though unleashed is closer to me . Place someone at grooming counter to make appointments and answer questions. I have over 25 years as Store Manger in retail you are losing revenue something to look into.

Worst customer service I have ever experienced. From The grooming department to the cashier. Rude rude and rude. I’m so annoyed by the experience that I can’t even explain why I dislike this place so much.

It was a nice experience; the Doctor is very sweet with his patients, very concerned with the well being of the pets. The technician and assistant very knowledgeable and nice. The clinic is very clean and well organized.

Espy is my go to groomer at this location and I am so excited to have found her. She is so gentle with my baby and she always know just what he needs at his grooming appointments. She books up fast so I suggest you make as many appointments in advance that you can like I do!

Wonder what else my dogs eat besides sushi. Get dog food and treats here in bulk. Thank me later

The place is definitely handy to have around if you dont want to deal with it at home. Dog smelled great after his bath. Clipped his nails, and teeth brushed.

This store is not like the regular Petco that we go to. This one has lots of stuff for cats & dogs and barely anything for rabbits. The employees were nice. Parking is great.

I really appreciate the customer service from the members of the H street Petco team. Curbside pickup is sooo easy here. It's definitely an improvement from the poor service experience at Broadway!

I gave specific directions to the groomer, none of which were followed. Asked them to not cut any of the hair on my dogs back and they cut about half the length of her hair. Asked them to clean up her ears and they didn’t, you couldn’t even tell she got a cut by her face. Dropped her off with tears on her fur, they didn’t clean that either. You could see where they used too short of clippers on accident (straight lines cut on her fur). Her paws weren’t cleaned up, also what I had asked. And her tail was cut, also which I had asked them not to cut

I always find what I need in this pet store for my kitten. Thank you Petco! 😍

Great dog wash area with all of the features. Very friendly staff!

High end selection. Fun patterns to collars and leashes.

The groomer ( esbe) took good care of my dog Aloha.. espe: kind and gentle with her..We so pleased and grateful

There's a cute guy super helpful 😁

Cant make appointment, cant get any service for the dog

Love this store and their employees! Super sweet and helpful.

Everyone who works there is really nice

Great and friendly workers

was super busy when I took my dog to bathe, employees were super friendly and handled the line very efficiently. love going to this location!

(Translated by Google) Excellent (Original) Excelent

Wonderful - just what I was looking for and highly recommended by our breeder. Love that there is no jingling and it is great quality.

Great experience

I took my pets here for vaccinations. They were very friendly and the service was fast. The prices are very good.

The best service. Staff is always nice and respectful. The dog wash is very useful and cheap.

First time I have been to Unleashed to self serve dog wash. I went with my neighbor who has 2 large dogs. The wash stations were clean and large and came with shampoo, conditioner, brushes and combs and aprons and towels. When we needed assistance we were helped right away and the clerk was helpful and polite. It was also helpful there was no time limit as we had one pooch that was not cooperating as we would have wished We will definitely go back again.

Love it here. They are always so nice not only to us, but to our babies. They take their time, and they answer your questions without feeling like they are pushing you out the door.

Love this place

If you buy Orijen, always check to see if it's in stock. They're always out of something.

Ok

I absolutely love this shop! The staff is awesome, the merch is good quality, the self bathing stations are cleaned after every use and very user friendly. The grooming is EXCELLENT and I would highly recommend any and all of the groomers there. My pup Thor, definitely loves Christa and she always does a great job at making him feel extra loved and comfortable! I'll be a customer as long as I live in the area!

Nice story friendly staff

Great service at groomer

Love the self service dog !

A+ for selling me the medicine that saved my fish!!!!!!!!!!!!

Great customer service

Very good customer service at this facility people were very helpful

Bad

Going to training for Moose here

I like this place. I do the $15 Self-serve Dog Wash

First time here, came with my Sister. Good place to take the mutts for their bath. You can bring your own shampoo or use theirs.

Great place to shop for your pets, and for self bath wash.