Shinjuku Tourist Information Center image

Shinjuku Tourist Information Center

Tourist information center

👍👍 Everyone in the information center is very nice. please keep trying your best. People often mention helpful, information, Shinjuku, staff, tourist, guide, center, free, find, good,


Address

3 Chome-37-2 Shinjuku, Shinjuku City, Tokyo 160-0022, Japan

Website

www.kanko-shinjuku.jp

Rating on Google Maps

4.40 (134 reviews)

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Working Hours

  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: 10 am to 7 pm
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: helpful (20) information (14) Shinjuku (14) staff (12) tourist (8) guide (8) center (7) free (7) find (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 LEO 7 years ago on Google
    Perfect tourist information center ever visited around world. I really proud to be born in Japan that we have like this hospitality information center. They never say "Sorry we don't know." You should visit here if you want to know about Japan.
    3 people found this review helpful 👍

  • 5/5 弘大野 4 years ago on Google
    (Translated by Google) Everyone in the information center is very nice. please keep trying your best. (Original) 案内所の皆さん、とっても素敵です。 これからも頑張って下さい。
    3 people found this review helpful 👍

  • 5/5 Hicham Y. 6 years ago on Google
    There is a machine for currency exchange as well as international ATM. Very helpful girls inside for many plannings or trips.
    3 people found this review helpful 👍

  • 5/5 Stephanie C. 11 months ago on Google • 167 reviews
    Friendly and helpful staff
    2 people found this review helpful 👍

  • 4/5 Lindo K. 5 years ago on Google • 487 reviews
    Convenient info center next to Shinjuku Station. It’s great if you exit out of Shinjuku Station and see it. But, due to the large size of the station itself, and its many exits, it can be a tough find. For me, I found it by accident.
    1 person found this review helpful 👍

  • 5/5 el t. 4 years ago on Google • 92 reviews
    The staffs are super helpful ! They speak good English and they know exactly how to let you know where things are. + You can ask them to check if all the lockers around the station are full and they know other great places to store all your luggages! I stored them with a karaoke place nearby only with 1000 yen and we had 3 huge luggages which would be impossible to find a proper lockers that would fit all and still pay that little. And on my last day I had no idea where I should go and they come up with good recommendations. So just ask. They can come up with a lot of magic for your trip !
    2 people found this review helpful 👍

  • 4/5 Urouro T. 4 years ago on Google
    (Translated by Google) There are plenty of free pamphlets for historical sites and tourist information that are not fully available at the Shinjuku Ward Office. Shinjuku is rich in cultural facilities such as art museums and boardings, but it was very helpful because I could see it here. Because it faces the open space under the stairs at the southeast exit of JR Shinjuku Station, access is good! (Original) 新宿区役所ではあまり充実していない、史跡や観光案内の無料パンフレットが充実しています。 新宿は美術館や寄席など文化的な施設が豊富ですが、こちらで一望できるので大変助かりました。 JR新宿駅の東南口の階段下に広場に面しているので、アクセスも良好ですよ!
    2 people found this review helpful 👍

  • 5/5 Basch fon R. 1 year ago on Google
    Forgot what I was doing here. Liked the Akira Toriyama art on the pamphlets, though; one of them had Arale.
    2 people found this review helpful 👍

  • 5/5 The D. 5 years ago on Google • 113 reviews
    Good place to share information and rendezvous point. If you travel with friends around shinjuku and go in separate way, you may choose this location as meeting point as it provides international money changer and many lockers. I prefer to reach it via sanchome shinjuku subway and take 5 minutes walk.
    1 person found this review helpful 👍

  • 4/5 HOSHI K. 6 years ago on Google
    (Translated by Google) The Shinjuku Tourist Information Center, which provides visitors to Shinjuku with various information about the attractions of Shinjuku City, sightseeing spots, events, etc. is open. (Original) 新宿を訪れる人々に新宿区の魅力や、観光スポット、イベントなどの各種情報をご提供する新宿観光案内所がオープンしています
    1 person found this review helpful 👍

  • 4/5 김태훈 4 years ago on Google
    (Translated by Google) Tourist information center free of charge Friendly staff (Original) 무료와이파이가 되는 관광안내소 직원들이 친절하다
    1 person found this review helpful 👍

  • 5/5 Gaston C. 4 years ago on Google
    (Translated by Google) The staff is most friendly. It has maps of the place and a lot of information. It is also possible to buy some souvenirs, in my case there were some very nice commemorative bottles of coca. On its side it has paid lockers to leave things and you can use the office as a reference point 😉 (Original) El personal es de lo más amable. Posee mapas del lugar y mucha información.tambien es posible comprar algunos recuerdos, en mi caso había unas botellas de coca conmemorativas, muy bonitas. En su costado cuenta con lockers pagos para dejar las cosas y se puede utilizar la oficina como punto de referencia 😉
    1 person found this review helpful 👍

  • 3/5 梅成弟子丸 5 years ago on Google
    (Translated by Google) I know it's for foreigners, but I want you to put a tourist memorial stamp. It's a pity that there isn't one. (Original) どちらかっていうと外国人向けなのはわかるけど、観光記念スタンプぐらい置いて欲しい。無いのが残念。
    1 person found this review helpful 👍

  • 5/5 Rebecca Y. 6 years ago on Google
    Extremely helpful!
    1 person found this review helpful 👍

  • 5/5 Andrew H. 6 years ago on Google
    Great place to make your first stop in Tokyo. Very helpful and friendly. They have free city maps, transit maps, and also sell subway passes - 24hr, 48hr and 72hr.
    1 person found this review helpful 👍

  • 5/5 Dennis Tan WH �. 4 years ago on Google
    Great service and information about Tokyo, Yokohama and Fujisan. Hard to find. Recommend use Google maps to search location for avoiding wrong direction of walking.
    1 person found this review helpful 👍

  • 4/5 Zaw Myo K. 11 months ago on Google • 255 reviews
    Warm welcome and very helpful staff who can talk International language

  • 5/5 Joy Soliman D. 10 months ago on Google • 61 reviews
    Enjoyed my free night walking tour Shinjuku Japan. Learned a lot about the location and the district. Happy to have met different Nationalities enjoying the location while being toured by our guide.

  • 5/5 Cindy Tsu (. 6 months ago on Google • 56 reviews
    You can pick up the visitor’s Pasmo here, using cash only. The workers here can speak English but finding the office is like a treasure hunt. It’s inside the train station, 2 floors down. So be patient, you may need to ask several people and look at several station maps before you find the office. But once you get this card, traveling is so much easier on the train system without having to get a ticket at each station you enter.

  • 5/5 Panos 1 year ago on Google • 30 reviews
    Had a simple question about hakone freepass, very helpful, great place for anything you want to know, don't hesitate to use it

  • 5/5 Chinee C. 10 months ago on Google • 10 reviews
    Very helpful and have more patience to a non Japanese language tourist.

  • 4/5 Qi Wun H. 1 year ago on Google
    Speak good English, solid knowledge about those general questions, or they can help you to find out if they dunno, appreciate them.

  • 5/5 Muhammad A. 4 years ago on Google
    Very helpfull, you can get Tokyo subway pass here

  • 3/5 H. N. 5 years ago on Google
    (Translated by Google) It is a fashionable tourist information center. (Original) おしゃれな観光案内所です。

  • 5/5 Ash 1 year ago on Google
    Very helpful staff, here you can buy the Tokyo metro unlimited pass.

  • 4/5 いなくま 6 years ago on Google
    (Translated by Google) Introducing places that can be reached in about 2 hours from Shinjuku and Shinjuku. Restaurants, hotels, events, etc. were introduced, and even I, who is familiar with Shinjuku, could enjoy it. (Original) 新宿と新宿から2時間くらいで行ける場所が紹介されています。レストラン、ホテル、イベントなどが案内されており新宿に詳しい私でも楽しめました。

  • 5/5 leny g. 6 years ago on Google
    Very nice and helpfull girl.thanks for the direction tho😀

  • 1/5 Walter L. 1 year ago on Google
    I don't visit Shinjuku tourist information centre

  • 4/5 Rio H. 1 year ago on Google
    Operational hours should be longer.

  • 4/5 J J. 4 years ago on Google
    Good AC

  • 4/5 Villagemayor 4 years ago on Google
    A cute and well located tourist center for those who need information here.

  • 5/5 cindy c. 4 years ago on Google
    Staff spoke good English and was very helpful in giving us directions

  • 5/5 Aldrino P. 4 years ago on Google
    Great, can speak english informant

  • 4/5 田崎賢治 3 years ago on Google
    (Translated by Google) I was surprised because it was surprisingly beautiful. (Original) 意外に綺麗なので驚きました。

  • 4/5 あおきジョニー 3 years ago on Google
    (Translated by Google) It's beautiful (Original) キレイですよ

  • 4/5 明加治木 3 years ago on Google
    (Translated by Google) He was kind and polite. (Original) 親切丁寧に対応してくれました。

  • 5/5 Zoe R. 4 years ago on Google
    Very helpful

  • 5/5 Ika A. 4 years ago on Google
    (Translated by Google) Very kind staff. Very helpful. Can use cellphone, free wifi, and can also wait there. (Original) Baik banget staffnya. Very helpful. Bisa numpang charge hp, wifi gratis, numpang nunggu juga boleh di sana.

  • 3/5 Grace T. 4 years ago on Google
    Super hard to find, as there seems to be many “ground floors” in Japan. Go down 1 floor if you are come in from the metro exit

  • 5/5 Pavl L. 4 years ago on Google
    We asked for directions and the lady was very professional and kind.

  • 5/5 松山考志 6 years ago on Google
    (Translated by Google) There are always two or more English and Chinese guides. Get a free guide to Tokyo. It is very convenient because it has an ATM and a foreign currency exchange. Donki is also nearby. Two guide stay here. Free tokyo guide papers are available. Foreign currencies exchange is next to it. (Original) いつも英語、中国語のガイドが2名以上います。東京の無料ガイドを入手できます。ATMと外貨交換所が併設されていて大変便利です。すぐ近くにドンキもあります。 Two guide stay here. Free tokyo guide papers are available. Foreign currencies exchange is next to it.

  • 4/5 高橋英俊 4 years ago on Google
    (Translated by Google) Various tourist information is classified properly and arranged. The staff will explain very carefully. (Original) 各種観光案内がきちんと分類して配架されています。スタッフさんがとても丁寧に説明してくれます。

  • 5/5 ana c. 4 years ago on Google
    Stuff was super helpful and welcoming

  • 4/5 ゆきりん 4 years ago on Google
    (Translated by Google) It supports English, Chinese, Korean and other languages. Of course not only guests from foreign countries, but even Japanese people have responded kindly m (_ _) m (Original) 英語や中国語、韓国語等各国の言語に対応しています。外国からのゲストはもちろんですが、日本人でも親切に対応してくださいましたm(_ _)m

  • 5/5 Gorazd M. 5 years ago on Google
    (Translated by Google) The staff is very helpful and accommodating! I received very good recommendations. (Original) Le personnel y est très serviable et arrangeant! J'y ai reçu de très bonnes recommandations.

  • 4/5 Dodgey 5 years ago on Google
    Very friendly and helpful staff

  • 5/5 Nicole M. 5 years ago on Google
    Very active and enthusiastic people!

  • 5/5 Matthieu M. 5 years ago on Google
    Good place to get information on what to do in Shinjuku. The personnel is really helpful

  • 5/5 t t. 5 years ago on Google
    (Translated by Google) Smoking area nearby (Original) 近くに喫煙所有り

  • 3/5 go a. 5 years ago on Google
    (Translated by Google) A new and clean guide office. Somewhat like for foreigners. Because the staff also has several foreign people who can speak Japanese, it is difficult to convey detailed nuances, Japanese tourists may be looking for themselves on their own by smartphone or guide book, considering the waiting time. (Original) 新しく綺麗な案内所。どちらかというと外国人向けのよう。スタッフも日本語を話せる外国の人が数名いるので、細かいニュアンスが伝わりにくく、日本人観光客は、待ち時間を考えるとスマホやガイドブックで自分で調べる方が早いかも。

  • 5/5 Pablo S. 5 years ago on Google
    Extremely kind and helpful staff. The two best free magazines about events and attractions in Tokyo, Time Out and Metropolis, are available here.

  • 5/5 Mitsuru M. 6 years ago on Google
    (Translated by Google) It's for foreigners, but even Japanese people are polite. (Original) 外国人向けですが日本人でも丁寧に対応してくれます。

  • 5/5 Theo S. 1 year ago on Google • 1 review
    Super friendly, knowledgeable and helpful staff. Great location and range of services, and a life saver for any travellers planning or looking for answers.
    1 person found this review helpful 👍


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