Bogor Eye Center image

Bogor Eye Center

Hospital

😠 On 5/1 I came to have my eyes checked. They said the queue was full, they were given a number to make an appointment, in the chat they were told to fill in the link. The link can't be filled in, I was told to try again tomorrow. On 6/1 WA, I was told to fill in the data, "eh Abiz, the doctor is on l... People often mention doctor, queue, service, eyes, good, BPJS, number, patient, friendly, ramah,


Address

Jl. Raya Mayor Oking Jaya Atmaja No.95, Ciriung, Kec. Cibinong, Kabupaten Bogor, Jawa Barat 16917, Indonesia

Contact

+62 21 87918822

Rating on Google Maps

3.50 (66 reviews)

Open on Google Maps

Working Hours

  • Monday: 9β€―am to 5β€―pm
  • Tuesday: 9β€―am to 5β€―pm
  • Wednesday: 9β€―am to 5β€―pm
  • Thursday: 9β€―am to 5β€―pm
  • Friday: 9β€―am to 5β€―pm
  • Saturday: 9β€―am to 5β€―pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: doctor (19) queue (14) service (12) eyes (10) good (10) BPJS (9) number (9) patient (8) friendly (8) ramah (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kreasi P. 2 years ago on Google β€’ 183 reviews
    Eye hospital for healthy eyes in the Cibinong area. The location is on Jl Raya Mayor Oking, from Cibinong Market, just go straight Car & motorbike parking behind the building There is a cafeteria & prayer room next to the eye center building
    7 people found this review helpful πŸ‘

  • 5/5 Asti'as 5 years ago on Google β€’ 65 reviews
    Friendly service, all the doctor nurses are good.. the assumption that people use BPJS is not respected.. in fact all cash non-cash high schools (BPJS) are all equivalent, it's just that the registration quota is limited.. you have to come early to register in the morning" of course... all ok... thank you, Bogor Eye Center, I hope my eyes are always goodπŸ˜ŠπŸ˜ŠπŸ‘
    7 people found this review helpful πŸ‘

  • 1/5 Ana A. 1 year ago on Google β€’ 3 reviews
    On 5/1 I came to have my eyes checked. They said the queue was full, they were given a number to make an appointment, in the chat they were told to fill in the link. The link can't be filled in, I was told to try again tomorrow. On 6/1 WA, I was told to fill in the data, "eh Abiz, the doctor is on leave. On 7/1 registered, no reply. On 8/1, no reply. On 9/1 I wa family partners read in the description if you can register for a doctor's appointment now use the link. OK then click on the link, finally. Reply from his partner, he registered on 11/1 and got Dr. M. At 14.55 And on 10/1, I informed Bina Husada WA number that I was told to come on 11/1, doctor Dr. M was replaced by Dr. A. 09.00. On 11/1, arrived at half past 9, took the queue, got number 120 from the booking number via WA. Finger print. Eye test... everyone just has to wait for the doctor. Because I was asked to change doctors, my queue number was changed to number 137. At 10 o'clock the new doctor came to examine the patient. I got a queue of 35 wow. I came in the morning at half past 9 so I could get in the early queue, instead I got the 3rd queue from below, out of a total of 38 patients. Because my queue number was changed by the officer because I changed doctors. It's not my fault. The doctor's diversion from his supervisor, hey, I had already registered was even compared to those who came in the afternoon who didn't register online. Finally finished at 3 o'clock.
    8 people found this review helpful πŸ‘

  • 1/5 Della C. 1 year ago on Google β€’ 33 reviews
    Hmm, how about it? My mother had surgery here, now both eyes can't see, and it doesn't just happen to us. When it comes to service, when we complain about this or that to the doctor, our service will be accelerated without any solution. Before the operation, we were not given the worst possibility that my mother's eyesight might disappear, even though at that time she could still read writing, even though the letters had to be large. And stupidly, we have operated 3 times here, hoping that mom's vision will improve. Thank you, doc, now Mama is getting closer to us because she can't even look at the glass in front of her eyes, we always have to be there to accompany her. The best doctor here. Keep going doc! ☺️
    7 people found this review helpful πŸ‘

  • 1/5 Candy K. 9 months ago on Google β€’ 8 reviews
    The service is quite good, but it takes a long time nauzubillah minzalik..... The process is complicated, the queue is long, the appointment was estimated at 15:30 but arrived at 16:00 it turns out the queue hasn't opened yet!!! Finally finished at 21:30!!! That's it, when I was waiting in the room there was a small child who was very noisy, it made all the employees dizzy, no one dared to reprimand him and his mother was playing on her cell phone REALLY NOT PUBLIC FRIENDLY, you shouldn't let the children in!!!!!!!!! What happens is that if there is a patient who suffers from high blood pressure, his blood pressure becomes even higher because he hears that boy's voice. Then I've been waiting a long time and the results have been transferred to another doctor, and my advice to those who want to have their eyes checked is to bring their family or anyone they can trust to bring a vehicle. Because the doctor will drip eye medicine to open the pupils and the effect will be that for the next 6 hours your vision will be disturbed, you are worried that you will be disappointed. Additionally, try to bring lunch or choose an affordable place to eat because the food in the canteen is not very pocket friendly. Bye... I've given up on going to this eyes center, hopefully we will all be given healthy eyes until we are old so we don't have to come here Aamiin...... 😌
    7 people found this review helpful πŸ‘

  • 1/5 riza h. 2 years ago on Google
    (Translated by Google) The doctor is rude, patients are crowded because there is no queuing management, patients are forced to come at the same time for a pre-examination process by the nurses and then left to pile up until they are crowded, the covid process is worse than restoration and tourist attractions, Bumi Langit when compared to JEC. (Original) Dokternya ngaret, pasien berjubel karena manajemen antri tidak ada, pasien dipaksa datang pada jam yg sama utk proses pra periksa oleh suster lalu dibiarkan numpuk sampai berjubel, prokes covid lebih jelek drpd restorasi dan tempat wisata, bumi langit kalau di bandingkan JEC.
    6 people found this review helpful πŸ‘

  • 2/5 Rayhan D. 1 year ago on Google
    Utk alur pendaftaran perlu dikaji ulang terlalu berbelit2 dan makan waktu yg cukup lama..padahal hanya baru daftar saja.. Keramah tamahan petugas masih bnyk harus diperhatikan..agar pasien2 pun merasa nyaman
    6 people found this review helpful πŸ‘

  • 5/5 Sian L. 2 years ago on Google
    (Translated by Google) My experience of treatment here is very satisfying I received treatment and had cataract surgery with Dr Michael, the person was friendly and thorough and satisfying the staff is also patient including Zr Dian who is smiling (Original) Pengalaman saya berobat disini sangat memuaskan Saya berobat dan operasi katarak dengan Dr Michael orangnya ramah dan teliti serta memuaskan para stafnya juga sabar termasuk Zr Dian yang murah senyum
    5 people found this review helpful πŸ‘

  • 5/5 Wisnu Danar D. 1 year ago on Google β€’ 39 reviews
    The service really needs to be improved, because many things could be easier and shorter.
    4 people found this review helpful πŸ‘

  • 5/5 vita I. 2 years ago on Google
    (Translated by Google) I'm Ratna Indrawati Jonatan, a patient at Bogor Eye Center I had my left eye surgery with Dr Michael The service is very good, the doctor is friendly, thorough and satisfying Zr Dian is also very helpful and smiling I think this hospital is clean and quite good (Original) Saya Ratna Indrawati Jonatan pasien Bogor Eye Center Saya operasi mata kanan kiri dengan dr Michael Pelayanan sangat baik dokter nya ramah teliti dan memuaskan Zr Dian jyga sangat membantu dan murah senyum Menurut saya Rumah Sakit ini beesih dan cukup baik
    3 people found this review helpful πŸ‘

  • 5/5 h2075a 2 years ago on Google
    (Translated by Google) The service is good, the procedure is strict, starting from the security guard, the guard in front, the cust service is friendly, the nurses are also friendly, the equipment is complete. The hospital is clean too. The waiting room is air conditioned but maybe because of the pandemic, the door is opened 1 so that the air circulation is better. (Original) Pelayanannya bagus, prokes ketat, dari mulai satpam, penjaga didepan, cust service ramah, suster2nya juga ramah, alat lengkap. Bersih juga rumah sakitnya. Ruang tunggu berAc tapi mungkin krn pandemi, pintu dibuka 1 supaya sirkulasi udara lbh baik.
    2 people found this review helpful πŸ‘

  • 5/5 fred r. 1 year ago on Google
    (Translated by Google) I'm satisfied, the doctor supports the eye health of the patient and those who use BPJS also have the same way of service (Original) Puas sih, dokternya support kesehatan mata pasiennya dan yg pke BPJS jg sama cara pelayanannya
    2 people found this review helpful πŸ‘

  • 5/5 Sugianto C. 1 year ago on Google
    (Translated by Google) First, check your eyes here with BPJS, served very well, very friendly and very professional by all staff, nurses and doctors, the place is also clean and comfortable, good luck always for the staff and doctors, especially for dr. Judith, who is kind, friendly and professional (Original) Pertama periksa mata disini dengan BPJS, dilayani dengan sangat baik, sangat ramah dan sangat profesional oleh seluruh staf, perawat dan dokternya, yempatnya juga bersih dan nyaman, semoga sukses selalu utk staf dan dokternya, khususon utk dr. Judith, yang baik, ramah dan profesional
    2 people found this review helpful πŸ‘

  • 1/5 Sigit R. 1 year ago on Google
    (Translated by Google) Queue management is not good, told to come at 13:30 to 15:30 haven't checked yet. (Original) Management antriannya gak bagus, disuruh datang jam 13:30 sampai jam 15:30 blm jg diperiksa.
    1 person found this review helpful πŸ‘

  • 5/5 Heru T. 2 years ago on Google
    (Translated by Google) AlhamduliLLAH the service is very good starting from providing information by CS then BPJS Health registration to care and treatment services by doctor Nanda, then administrative and pre-treatment services by the nurses as well as pharmacy services all serving well......hopefully it stays that way (Original) AlhamduliLLAH pelayanannya amat baik mulai dari pemberian informasi oleh CS lalu pendaftaran BPJS Kesehatan hingga pelayanan perawatan dan pengobatan oleh dokter Nanda, kemudian pelayanan administrasi dan pra perawatan oleh suster juga pelayanan farmasi semuanya melayani dengan baik...... semoga tetap demikian
    1 person found this review helpful πŸ‘

  • 1/5 okta v. 8 months ago on Google β€’ 3 reviews
    If you want to test your patience, please come to BEC... not recommended for those whose patience is as thin as tissue

  • 1/5 teh k. 1 year ago on Google
    (Translated by Google) Cataract surgery that fails so that the lens implants into the retina is only 0.2% in the world. Be careful (Original) Operasi katarak yg gagal sehingga lensa tertanam malah masuk ke retina itu hanya 0.2% di dunia. Hati hati yah

  • 4/5 Mutiara Lailla R. 1 year ago on Google
    Saya sudah pernah operasi mata kiri saya disini alhamdulillah prosesnya cepat & dokternya ramah 😊 untuk pelayanannya semoga bisa ditingkatkan lebih baik lagi ya.

  • 1/5 Hening H. 2 years ago on Google
    (Translated by Google) Doctor's appointment at 1, the doctor came at 2.30, came before 1 it was still quiet, after the doctor came got a big number...aneeeeeehhhh (Original) Appointemnt dokter jam 1, dokter dateng jam 2.30, datang sebelum jam1 msh sepi, setelah dokter datang dapet no gede...aneeeeehhhh

  • 1/5 Widya 2 years ago on Google
    (Translated by Google) Very unprofessional, the waiter is not friendly when asked just a little is already high-pitched. The doctor waits from 5 to 7 o'clock yet there is no... how long should the patient wait? (Original) Sangat tidak profesional, pelayan kurang ramah ditanya sedikit saja sudah tinggi nadanya. Dokter nunggu dari jam 5 sampe jam 7 belum ada... harus nunggu sampe kapan pasiennya?

  • 1/5 mama i. 1 year ago on Google β€’ 1 review
    The technical rules for accepting patients are bad and not flexible...., The plan was to control because last week my eyes were treated at BEC, but because the child was sick, I couldn't make it on the appointed day so I came the next day at 07.49, the doctor had a practice at 9, but instead he was rejected. for the reason that I had to register online with a different booking code, I said that's it, I want normal treatment, just register again as an ordinary patient who wants treatment, pretend it's not a control, but still can't... don't understand the concept, I can't, why don't I explain it too ( Incidentally, I'm not a BPJS patient) I was really disappointed with the service even though the doctor was really good
    1 person found this review helpful πŸ‘

  • 2/5 Shifa F. 5 months ago on Google β€’ 1 review
    The queue is confusing but not clear. It's clear that there is a queue number, but why not just call it according to the queue, so that it's comfortable, even if it's the last queue, at least we know the benchmark.

  • 4/5 Rulli C. 6 months ago on Google β€’ 1 review
    Control services and operations are ok. Either a doctor or medical team. It's just that for input, the long control queue requires patience. Always successful BEC.

  • 1/5 Nur A. 8 months ago on Google β€’ 1 review
    The system is not clear, treatment takes a very long time, it can take up to 10 hours


Call +62 21 87918822 Open on Google Maps

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