1/5 Rachel U. 5 months ago on Google • 2 reviews
1.
Treatment
is
behind
schedule.
Asked
to
wait.
2.
I
often
had
treatment
here
before
but
it
wasn't
a
promo.
Well,
when
CB
took
the
promotional
one,
the
service
was
very
unprofessional.
The
doctor
was
a
bit
pushy,
with
regards
to
additional
procedures,
he
didn't
feel
comfortable
refusing
it
and
when
I
did
the
scaling,
it
wasn't
like
the
previous
doctors,
sorry,
it
was
a
bit
rude
so
I
decided
to
just
take
the
scaling,
but
it
seemed
like
it
was
still
done
because
when
I
paid
there
was
a
charge.
3.
When
they
were
informed
they
would
claim
they
were
asked
to
wait
outside,
but
in
fact
the
admin
wrote
the
dx:
patch
reduction
but
they
were
asked
what
the
indication
was,
I
didn't
know
because
the
doctor
had
already
left
(previously
the
patch
was
also
at
the
clinic).
I
paid
for
the
action
myself
(even
though
I
was
given
information
again
about
scaling
only)
and
this
action
was
outside
of
the
scaling
promo.
In
the
end,
because
the
admin
doesn't
know
the
end,
the
insurance
will
just
call,
even
though
it
should
be
clear.
The
answer
was
after
waiting
a
long
time
too.
4.
The
promo
clearly
says
free
admin
fees,
but
when
it
was
confirmed
what
the
fees
were,
it
turned
out
they
were
still
being
charged
and
were
finally
revised.
5.
Admin
is
not
cooperative
and
not
customer
centric,
asked
when
the
tumbeb
was
like
that
or
because
of
a
promo.
In
fact,
he
answered,
"Yes,
it's
definitely
different
when
it
comes
to
promotions."
In
a
sarcastic
tone.
Even
though
I
paid
for
my
actions
myself,
it
wasn't
a
promotion.
From
that
experience,
maybe
if
someone
is
going
there,
be
more
careful,
check
the
bill
in
detail
even
though
it
has
a
promotional
logo,
be
careful
if
you
add
action,
maybe
it's
better
to
have
a
second
opinion
first.
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