1/5 Ngoc S. 1 year ago on Google
I
have
been
going
to
Coffee
Emporium
for
years
now
and
have
had
nothing
but
good
experiences.
Only
to
be
let
down
and
be
treated
unfairly
by
this
business
one
Sunday
afternoon.
I
arrived
to
Coffee
Emporium
right
before
they
closed
and
got
to
the
door
exactly
at
4:00
PM.
At
first
I
tried
to
open
the
door
but
it
was
locked.
I
was
confused
because
I
had
no
idea
they
closed
at
4
pm
and
should
have
checked
beforehand.
One
of
the
workers
putting
things
away
looked
through
the
glass
and
mouthed
to
me
“sorry
we’re
closed”.
I
had
no
issue
that
they
were
closed,
and
just
walked
back
to
my
car.
As
I
am
in
my
car
looking
for
another
coffee
shop
to
go
to,
my
boyfriend
and
I
witness
this
Caucasian
lady
with
a
stroller
walk
up
to
the
door
not
realizing
they
are
closed
as
well.
As
we
sit
there,
we
witness
her
look
at
the
door
and
flail
her
hands
up
theatrically
disappointed
they
were
closed.
Someone
comes
up
to
open
the
door
and
very
happily
takes
her
order.
We
see
her
hand
the
guy
the
money
and
soon
after
she
receives
her
drink.
The
concerning
thing
for
me
is
the
fact
that
Coffee
Emporium
decided
that
it
was
okay
to
pick
and
choose
who
they
decide
to
serve
based
on
how
the
customer
looks.
I
feel
like
there
was
an
unconscious
bias
happening
in
deciding
who
got
service
in
that
moment.
I
do
not
understand
why
me
arriving
right
at
4
pm
causes
me
to
1.
not
only
get
no
one
to
physically
come
up
and
talk
to
me,
2.
Not
place
an
order
BUT
when
a
Caucasian
lady
comes
up
to
the
door
minutes
after
me,
she
gets
served
with
great
customer
service.
Truthfully
I
am
beyond
disappointed
in
this
business.
I
have
contacted
the
manager
about
the
issue
and
talked
to
Sam/Samantha
(said
manager),
and
was
told
that
their
policy
is
no
one
after
closed
gets
served
and
would
be
contacted
back,
after
they
looked
into
the
issue.
I
gave
them
about
1
to
2
weeks
to
get
back
to
me
and
still
no
response.
This
just
proves
that
they
do
not
care
about
certain
issues
and
favor
a
specific
clientele.
I
will
not
be
returning
to
this
place
ever
again
and
will
be
supporting
more
inclusive
local
coffee
shops.
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