1/5 Shelley 1 year ago on Google
AVOID
-
spend
money
at
businesses
who
care
about
you
as
their
patron.
The
service
was
non-existent—literally.
I
think
maybe
twice
in
my
life
I’ve
taken
the
time
to
write
a
poor
review,
yet
I
felt
compelled
to
do
so
in
this
case.
I
wrote
management
a
detailed
message
describing
my
experience
and
they
cared
so
much
about
their
customers
and
their
business
they
didn’t
even
bother
replying.
It
shows
that
the
culture
starts
at
the
top.
My
experience:
When
I
walked
in
to
the
empty
shop,
two
male
baristas
were
having
a
conversation
and
said
nothing
to
me.
Not
even
a
nod
in
my
direction.
I
hadn’t
been
here
before
so
I
was
reading
the
menu
when
another
customer
entered—once
again,
no
greeting.
The
person
asked
what
the
difference
was
between
the
cold
brew
and
the
nitro
cold
brew,
and
the
barista
said
flatly
and
annoyed,
“the
taste.”
When
the
person
ordered,
one
started
making
their
drink,
and
the
other
stood
looking
around
except
for
in
my
direction.
The
customer
took
their
drink
and
left,
and
the
baristas
proceeded
to
mock
the
question
and
make
fun
of
the
patron
right
in
front
of
me.
Clearly,
I
was
invisible
or
someone
who
was
of
no
importance.
I
ordered
an
ice
coffee.
Just
said
“one
iced
coffee.”
They
entered
my
order,
charged
me,
made
my
drink
and
gave
it
to
me
all
without
saying
a
single
damn
word
to
me.
Not
one
word.
Here’s
the
best
part:
I
asked
for
a
straw
and
received
my
first
and
only
acknowledgment
with
a
surly,
“we
don’t
do
straws.”
You
don’t
“do”
straws,
Blind
Tiger?
You
serve
your
food
and
drinks
in
non-recyclable
PLASTIC
cups.
But
sure,
straws
are
where
you
draw
the
line.
Straws
and
service,
clearly.
There
are
so
many
wonderful
coffee
shops
in
Tampa
to
support
when
you
buy
a
$5+
cup
of
brewed
coffee,
and
THIS
AIN’T
IT.
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