1/5 Sophie R. 11 months ago on Google
What
an
odd,
rude
experience
we
had
at
Cafe
Balear
last
night.
We
reserved
a
table
for
8
of
us.
The
guy
taking
the
reservation
on
the
phone
was
rude,
abruptly
hanging
up
when
he’d
taken
the
details,
but
these
things
can
sometimes
be
brisk
so
we
went
hopeful
that
recent
bad
reviews
were
anomalies.
We
were
barely
greeted
and
told
we
couldn’t
sit
inside
though
that’s
what
we
had
reserved.
We
were
told
the
inside
was
full.
When
I
went
to
the
toilet
the
inside
was
only
full
of
empty
tables.
We
were
put
outside
far
away
from
anyone
else.
My
husband
and
I
work
in
hospitality
in
England
and
our
policy
on
children
in
our
venues
is
that
they’re
welcome
if
they’re
well-behaved
and
sitting
down.
Our
own
children
eat
out
with
us
regularly
and
know
how
to
behave
in
restaurants.
When
we
booked,
we
said
there
would
be
two
children
and
one
would
need
a
high
chair.
They
didn't
provide
the
highchair,
but
I
wonder
if
they
put
us
far
away
from
the
action
and
didn’t
engage
with
us
because
they
don’t
want
children
at
Cafe
Balear.
For
the
time
we
were
there
our
girls
were
sat
on
their
chairs
quietly,
no
devices,
and
asking
for
nothing
but
a
drink.
We
sat
down
and
had
to
ask
for
menus.
We
were
pointed
to
a
QR
code.
Obviously
this
is
more
common
now
but
usually
places
make
an
effort
for
menus
to
be
device
friendly.
This
was
26
pages
of
small
writing
that
you
had
to
scroll
through
to
find
your
language.
We
looked
around
and
other
tables
had
been
given
paper
menus.
No
one
came
to
talk
to
us
or
take
a
drink
order,
but
the
waiters
were
engaging
with
other
tables.
We
have
one
vegetarian
in
our
group
who
is
very
relaxed
and
appreciative
that
it’s
a
seafood
restaurant
so
she
would
expect
to
have
whatever
the
vegetarian
option
was
-
but
there
was
none!
Literally
no
vegetarian
option
other
than
bread.
In
the
end,
as
we
really
felt
they
didn’t
want
us
as
customers,
we
stood
to
leave
and
go
somewhere
else.
I
looked
to
see
if
any
of
the
waiters
were
concerned
that
a
large
group
who
had
booked
to
spend
their
evening
there
should
be
leaving,
but
no
one
appeared
bothered.
Perhaps
their
rudeness
has
that
affect
often.
I
should
have
given
more
credit
to
the
recent
one
star
review
that
said
how
rude
the
staff
were
to
customers
with
a
pram.
I
gave
the
restaurant
the
benefit
of
the
doubt,
imagining
it
had
been
a
very
busy
service,
but
having
seen
the
way
they
treated
us
automatically
for
having
kids
in
our
party
-
with
no
screeching
or
crying
or
running
around
from
our
children
-
I
have
to
conclude
that
they
just
really
don’t
want
children
in
their
restaurant.
Perhaps
they
should
make
that
their
official
policy
instead
of
just
being
horrible
to
people
until
they
leave.
I
would
also
say
for
anyone
seeking
a
restaurant
with
a
view
in
Ciutadella,
Cafe
Balear’s
actually
isn’t
great.
3 people found this review helpful 👍