1/5 Lysette R. 10 months ago on Google
This
is
my
current
review
-
I
was
seen
in
the
hospital
on
6/13/23
for
mental
reasons…
was
referred
to
GracePoint
and
so
far
I
am
NOT
happy
with
them.
Again
I
was
seen
for
mental
health
issues,
referred,
and
then
placed
on
the
back
burner.
This
place
is
horrible
with
communication.
My
first
appointment
was
virtual,
I
got
2
separate
texts
messages
with
2
separate
times
for
my
appointment.
I
called
GracePoint
to
confirm
my
appointment
time
and
it
turned
out
someone
canceled
my
original
appointment
without
contacting
me
and
rescheduled
me
for
a
later
time.
Again,
nobody
called
to
communicate
this
with
me.
Here
I
am,
my
2nd
encounter
with
these
people
and
I’m
expecting
a
virtual
phone
call
at
1:30,
here
it
is
1:55
and
I’m
having
to
call
them.
Only
to
be
told
that
now
apparently
I
have
TWO
insurances
….
So
they
canceled
my
appointment.
Again,
no
communication.
Nobody
called
me
to
tell
me
to
call
my
insurance
and
try
to
fix
the
issue
or
they
would
have
to
cancel.
I
had
to
call
myself
to
get
all
this
information.
I
still
have
yet
to
be
evaluated.
I
am
a
stay
at
home
mom.
Mental
health
should
be
taken
seriously.
Especially
from
a
place
specifically
catered
towards
mental
health
patients.
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