Night of the "thunderstorm", an incident where someone was resisting arrest quite violently this man was helping get people by. He put himself between the situation and led two elderly people safely by and then helped me (with a newborn in a carseat) by as well and didn't even hesitate to put his hands up and use himself as a shield. This was extremely appreciated, but I want to make sure his employers know and appreciate this act as well as higher up. This was such an amazing gesture, several other employees as well as the store manager was standing against the wall watching the situation, he was the ONLY one helping. I was surprised once I realized re watching the video that he was the only one out of the employees. I will be sending this to corporate and encourage others to share this and help get this gentleman the recognition he deserves.

In the electronics area there are always a lot of people but there is always only one person attending, very kind by the way called Georgie but this time, another person was there and she was very very rude, you can tell she hates her job, if you work with the public You must be kind, it is not your obligation to smile but you do have to be respectful and this woman is far from being respectful, besides being dark like her, you can see that she is racist because I am Hispanic, people understand when I speak despite having my accent well marked, this woman to not attend me played dumb that she did not understand my accent and did not want to use the translator either

The Automatic center was a god sent today! I cannot thank them enough! Corporate Walmart should take notes on customer service from their store. Upon rescheduling twice due to awaiting a 1 out of 4 tires. I confirmed 9/13/23 with corporate that my tire was in. Upon arriving to my appointment 9/14/23. I waited my allotted appointment time to be told my last tire wasn’t in. My technician Andy and the front desk crew were amazing! Andy found me tires for my car they could install today. The front desk assisted me with walking me through while on the phone with corporate how to cancel, refund, and reapply money to the new tire order. Corporate was unhelpful and made the situation frustrating. The website is not accurate and the information provided was incredibly off base. It was was very insulting by not giving straight information. I 100% recommend working with the actual store location. These guys will fill be straight up with you and provide quality customer service.

Made a 9am appointment for an oil change the day prior. Arrived at 8:50am and noticed a woman waiting out of line for a tire order that was entered incorrectly. Another customer at the counter is waiting about 10 mins after requesting clarification due to conflicting info at the counter. Around 9:05am, I turn over my keys for service. A little while later, I receive a text that my appointment has been canceled (strange). Returning to the dept, I find the crew is working on my vehicle as scheduled. I also notice the counter rep is speaking to a coworker assisting the woman with an incorrect tire order. The counter rep continually tells his coworker the system doesn't have reliable inventory info and items are physically moved into diff areas regularly. If true, not a public conversation. I later receive a "work complete" text and return to the dept. I'm told that text was a mistake and I shouldn't have received the message. I decide to just hang out until the work is complete. I'm now ready to process out and find my billing is approx 50% higher than normal. I ask if pricing has recently changed. The rep explains they're out of high mileage oil and had to use synthetic. When I question why he didn't tell me in advance to allow for options... I would've just come back on a diff day.. he responds, "Didn't I tell you? I thought I did?" I then ask to speak to a mgr which was greeted with a flat, "A mgr isn't here." Thankfully, Allicia helped to resolve the issue in a professional manner. The employee running the dept counter in automotive clearly struggled with multi-tasking, which is typically a sign of training issues. It's unfortunate as the dept does a consistently good job that may not be recognized by infrequent customers.

Came here with my family I have a service animal that helps with my severe anxiety he's been in yhere several times before with no issues till today I was walking with my family when a group of walmart worked came and pulled me aside my anxiety was at a all time high they went on saying that I can't have the animal in the store I went on telling them that's he's prescribed and legal but they wouldn't hear it they told me to leave and next time not to bring him in or ill be trespassing and will have me arrested. I wasn't doing anything thing wrong I was just shopping I just got out for a couple of things and I was singled out and cause of that I had a severe anxiety attack from it I don't get out much due to it but now I'm afraid to come back here

Employees are nice, store is relatively clean. 3 stars because I've picked up both rotten shrimp and chicken in the past year. Also the entrances are surrounded by cigarette smokers, so your kids get a nice dose of 2nd hand every trip to the store.

I am mobility challenged (bad knees). I went to this Walmart to grocery shop. When I arrived there were 4 mobility carts tapped off with scotch tape marked as broken. 1 cart sitting by the door that wouldn't work. No operable vehicles. I managed to walk to the other door at the other end of the store and there was only 1 cart there. The battery was dead and the cord to charge it was broken. I had to have a friend go get my vehicle and bring it to me as I was unable to walk all the way to the other end of the store again. I will not attempt to shop there again.

10;55 at night before the close I’m waiting in checkout because they closed all the resisters besides two. Lady was very rude and complaining. I was in and out in a minute, she yelled at everyone that “the registers don’t close themselves. Hurry up. I have registers to close” very unprofessional. Unfortunately this is how it is every time I’ve used self checkout. The ladies working it are always very hostile

It's a Walmart, and from an employees perspective 70% of the (current) employees are great but get chipped away throughout the day. The worst ones have recently been removed from the self-checkouts thankfully. If any complaint it's lack of employees thus overstressing the ones doing 2-3 jobs at one time. Also if I hear one more "no one wants to work" I'll throw hands, they fire people often and hire rarely.

Never really had any problems here. Usually find everything pretty quick. Sometimes there are not many employees you see for help but overall pretty good place.

Each employee makes up their own rules. Not one employee is on the same page. Went in for pokemon cards for my son's birthday looking for a specific pack, ive had employees tell my son and I we can look at the cards and then they'd check us out. Today I had one woman push my back and tell me I couldn't look at cards that she had to grab what I wanted.

All was what a wamart is, but there was water leaking from refrigerated meats, and silicon packs were put on the concrete to absorb the water. However, there was more water than the packs could absorb. I watched as almost 3 peeps fell, and as the meats dept had a guy putting beef out, I stated to him that the water was getting bad. He stated that maybe I should mind my business cause i don't work at Walmart. Well, if someone falls because of a neglected environment, a customer can sue. how about that, Mr. Meat dept.

I work here now. It's so weird how I used to shop there all the time with my estrogen husband and his family but now I work here. So far it is pretty good though although I haven't been able to save much of my income from here so far... FYI, if I send you to another register it was because there was no wait. If I am cleaning the belt and I am speaking with a customer that was there BEFORE YOU were you can either wait or go to the one with no line like I suggested for you to do. I like to keep my belt clean and it would also be quite rude to just dismiss the customer (once again, IN FRONT OF YOU) just to suit you when I can suggest a register with no line. My Lord people. We have to stand there for quite some time and we deal with a lot of crazy customers and hear whining kids all the time. The world does not revolve around you. GET OVER YOURSELF!!!!!

Always a very nice environment, staff is very polite and you can grab everything you need most of the time. Very few times have I been here, and they didn't have what I needed.

I have tried to stop using the super centers due to the drama you see in them. This one has had shootings in the parking lot. Pay attention to your surroundings when going here. If you can go to the smaller stores I would and do!

Usually always have what I need... although when you bring damaged products up to supervisors and the next day you see them back on the shelf it's disappointing I.e. found a case of mango Pepsi with some cans being empty in the case and seeing liquid damage on the case was found back on the shelf the next day (like the cans had gotten punctured and leaked out)

Besides this place usually having what I need, I dont like it. It used to be better. Since more than 75% of the registers have been converted to self checkout lines, not only has the fulfillment of me leaving gotten bad, but the service has dramatically fallen off a cliff and still falling. As a shopping stop, it's ok. Don't expect to actually be welcomed when you enter. The LP(Loss Prevention) is a whole other matter entirely. It's bad when you're a customer and can tell who is working LP by how obvious they are about undressing someone with their eyes. Absolutely need to do a better job of being professional in that kind of manner.

Walmart is the best place to shop. I found everything I needed with the help of staff. I need to get paint for a bedroom and 2 bathrooms in a hallway. I was assisted with kindness and she knew what she was doing. I got my paint and other items. I am very happy with the prices and service.

It's Walmart.. Convenient shopping for like a one stop shop. Always a toss up on how the experience will go. Some of the staff= super helpful, friendly and actually pleasant! Some of the staff.. well, I don't know what their higher ups are doing to them but they don't want to be there.. haha. Customer service is hard enough.

Just like other walmarts I have found what I needed and the service has always been helpful!

This Walmart needs to be stocked more often. This is a military community, and they're always out of everything. We typically have to travel about 30 minutes to another Walmart to find what we're looking for.

Wish I could give it no stars. I'm tired of a paid employee at the door snatching my receipt to make sure I DID MY JOB RIGHT at checkout but literally cannot find an employee to get a heavy item or assistance. The front end manager hits ignore on the phones, I know because I was calling in as I was in front of the phone because I was to the point of calling to find help. Never shopping here again.

Ordered via website for groceries and they charged the amount twice, one through my bank and once for same order through credit card. Never should have happened, no excuse. I won't use services again. Buyer always check any card on your account.

I must say that my last few visits at this Walmart in Russellville has been spectacular. It's a refreshing departure from what my current expectations of Walmart. Lately the staff has been on point. Everyone I have encountered in my last few trips have been professional, circuitous and knowledgeable. As of late my experience has been that the Walmart in Russellville is being managed tthe way the largest retailer in the world should run. All because the employees are doing their jobs and caring for the customers. Airborne!

.. to visit walmart, you walk in, get what you need. Always too short-staffed to handle the crowds. MOST IMPORTANTLY if you make a purchase under $50 and especially do not ask for cash back, they do not ask for a personal pin number nor signature at checkout. I do hope no one stills my card.

It's an okay store. I have been going to it for over 10 years. Produce is questionable when you go in, so make sure to inspect it, otherwise you might be taking home bad packaged tomatoes/fruit. I recommend going to Kroger or Aldis for your produce needs. Also disappointed with their money center not having their money order register serviced regularly. I have tried every day in the last week to attempt to get a money order to be able to pay for a ticket to an event, and they have a sign each time saying it is down. I ended up having to go to the post office since I cannot rely on the store.

Smell like someone brought Walmart to that one aunt house who got the niece you never see wear shoes just slippers with no socks ...anyways the music they playing is trash plus the quality of the products doesn't match the quality America been sucking lately huh? And two fat girls tried to get my attention 🙄 my Vista was horrible the only part I enjoyed was getting my stuff and leaving.

I love Walmart! They have some of the cutest clothes for women! I’m loving the bell bottoms they have! I racked up on some many. Even the jean bell bottoms! I love it here. It’s literally 3mins from me