Doesn’t matter what your order. It will be wrong. I have ordered from here over 10 and have yet to get a correct order. I’m pretty easy going with what I get but when you order for kids and it’s wrong. It’s a pain.

I have this problem where I keep forgetting how *not* to order the BEHEMOTH version of “The Gargantuan”, but instead the humbled human sized instead. See my photo attached to fully grasp the nonsensical nature that is, The Gargantuan. I mean, am I actually upset when this happens? No, lmao. It’s delicious. But it’s jarring to receive unexpectedly 😳 Then I’m thinking Omg these workers are def judging me. ‘But I can explain. It’s a mixup I swear’ Then I have to sneak it inside my house before needing to justify it to them. I hope nobody sees me as I sneakily throw it over my shoulder and scurry away. 😂 10/10, will continue this mixup at least three more times

We called in an order several days ahead of time, so we would have food for our training. It was supposed to be ready at 11:30. Our volunteer was there to pick it up at 11:15. It wasn’t ready until 12:05. 35 minutes late. When we called to find out about it, the staff person wasn’t at all concerned that it was late. When we opened the sandwiches, there were no condiments. The sandwiches were good, but it was a very disappointing experience.

Order from them all the time on the app pretty fast for the most part this time took almost 30 mins but that's fine to me my only problem is when I order I'm at work and they never cut it in half even though on the app I ask them to cause I eat half now and other half at home why have that option on there if your not gonna do it

They need more drivers. The last few times I've ordered its taken nearly or over an hour to receive my order. Food is always great, but their resources are insufficient for a company that praises its delivery speed.

Sandwiches were excellent per usual, we had a few in our party that had never been before and the cashier was very helpful in decision making

Wish I could get my tip money back. Driver didn't follow directions and went to entirely wrong entrance. READ THE DARN INSTRUCTIONS. Follow up: They contacted me and told me tip would be reimbursed to me (whether or not that actually happens remains to be seen) and apologized. So I am upping my stars, because the food was good and I appreciate them owning the mistake. Thank you, JJ

They should take the “freaky fast delivery” out of their name. My job orders from JJ all the time and over the last few months it has gotten sooo slow. Basically waste our lunch break waiting for food to get here. Ordered a wrap, it’s taken almost 30 min to even get out of the store and I work 3 min away. I’ve deleted the app bc I wasn’t sure id order from here again but figured I’d give it one more try….. now I know! Not again.