Picked up my jewelry purchased online during the Mother's Day sale. The individual in front of me had an issue that took time for the clerk to work out with them. The clerk/consultant did an excellent job with that customer and was the same with me. The process was seamless. The clerk retrieved my online purchase from the back and had me check my items to make sure they were correct. The jewelry is beautiful & I'm sure I will enjoy all of the pieces.

Hey great place to shop with the best price in town.❤️

Please don't let JC Penny go under. Quality goods affordable and polite helpful staff. Let's keep this one

They are doing some updating on the store. They have a selection of most brands & the discounts are excellent on brand athletic wear. Definitely one of the places to check for last minute inexpensive gotta get it quick shopping.

I went to get my hair done a very happy. I will be going there all the time.Great customer service and well done thank very much.

Enjoyed finding quality products at a good price! Great customer service too!

It's hard to find my size jeans bc I'm small, so this was my 3rd time going to the mall, I made a decision to go to JCPenney hoping I made the right choice, I got lucky leaving with 2 pairs and it was tax free weekend. Thank you JC Penny

I picked up an online order. Everything went very smoothly. I even had them refund me for one item that I changed my mind about after the salesperson finished entering the sale. I've had very good pickup and return of online merchandise.