The Best Western Snowcap Lodge is in the town of Cle Elum, Washington. It was one of the best stays I’ve ever had. The staff was pleasant and helpful. The room was very clean and updated. They have a pool and a gym. The food in the morning was so deliciously good. I loved the waffles 🧇. In short, I highly recommend them ❤️.

Clean, comfortable rooms. Very spacious. Breakfast was good although area is a little cramped with table configuration they have set up. Hot tub was very nice with good temp and strong jets. Something not often found in hotel hot tubs. Front desk staff was friendly.

The front desk staff (Giana) was very friendly and accommodating. The hotel and rooms were very clean and we were impressed with the breakfast! Quite a variety of food to choose from. A little bit of freeway noise but that was to be expected. I would rate this hotel a 4 and definitely stay there again!

I recently stayed at Best Western Snowcap in Cle Elum, WA, and it was fantastic! The rooms were spotless, peaceful, and quiet. The hotel’s easy freeway access and proximity to a grocery store made it incredibly convenient. I highly recommend this hotel for an amazing stay in Cle Elum!

We do the same road trip a few times a year and usually try to make it to Yakima on the first day…..never again! It was such a lovely stop for us. The woman checking us in was pleasant and kind, the rooms were reasonable and very clean. Comfy beds, kids could have a quick swim. And one of the better hot breakfast buffets we’ve had.

Such helpful staff. We had to cancel our reservation with very late notice due to car trouble and the staff were so helpful, kind, and understanding!

Service here is always friendly. This has been our go to option for five years whenever we stay in Cle Elum. Rooms are comfortable and reasonably priced. They have a military discount, and room for trailer parking in the rear. A 2 place snowmobile trailer (overall 20 foot trailer) will fit even with the plow piles, but a 4 place would be a little sketchier. The heated indoor pool is usually busy but useable, and breakfast is ok. The coffee machines in the rooms are terrible, as is the room coffee and creamer. Coffee snobs will have to walk across the street, but have both Starbucks and Gravity as options. Super easy to walk to Safeway, Starbucks, McDonald's, Gravity coffee, and the hardware store. Safeway gas available immediately in front of the hotel. Was sad to see Taco Bell closed down. Others have mentioned security concerns, and we would echo that concern. Not specifically for this hotel but the area in general. Some parking is covered by camera, and the front desk can help you select a recorded parking spot if you ask them to. We also like to get rooms that overlook our parking spot. Always lock up and don't leave anything out that would make you a target.

Nice, clean, quiet. My room was big with a somewhat unique layout. Microwave on the wet bar that separates the room between sleeping and sitting. Not your typical layout but it works. Would definitely stay here again.

Staff was very friendly and helpful, especially checking in late at night. Breakfast was below average but seemed okay. Bed linens were threadbare, like literally fraying pillow cases at the seams. Every towel looked dingy but then we got them wet and you could really see the stains. it was so bad we didn't use them. One wash cloth had a big gray spot in the middle and the other had peachy spots that I hope were make up and not blood. 😳 Obviously a management or corporate issue, the staff seems to be doing the best they can with what little they're given.

I have traveled all over the world and this was my worst hotel experience. I have stayed here more than ten times and was not treated like a valued guest. Rooms were not that clean, hair in sink and drain, hot tub didn’t work both jets and water temperature. I bussed all my own towels and took out my own garbage to the maids cart down the hall from my room. On check out. I was charged 80 dollars for towels that they claim I took. I am a teacher and security officer and don’t need to steal towels. I was hurt and appalled. Bottom line avoid staying here. The manager and owner did not rectify the situation.

We had a fantastic stay here. The staff were friendly and helpful. Our room was clean and spacious, with a comfy bed. The extra big bathtub in the room was a fun bonus. Breakfast was also really nice. The breakfast attendant did an incredible job! Very friendly, kept an eye on everything, and serious attention to detail -- the coffee creamers were even carefully arranged in a nice pattern. Location is great, right off the highway and next to a Safeway if you need to stock up on anything.

We were supposed to stay friday- check out Sunday but checked out Saturday. Asked to be refused for Saturday as we only stay with this hotel for a family get together. The other 2 family members stayed elsewhere as our kids couldn't swim. The water was like snow run off. Then they decided to paint with a VERY strong!!! Made my kids sick!! I told the maintenance the pool and hot tub was freezing and he said it would be fixed tomorrow morning (Saturday) Well i told them Saturday morning we were wanting to check out and find a hotel elsewhere. They assured us the pool and hot tub would be warming up in an hour. Soo we went to breakfast down town came back 2 hours later to a freezing pool and hot tub!! We told them it was still cold and I just wanted my money returned as this was a terrible stay between the nasty paint smells, and the trip 3 hours to stay and swim with our family was not happening! They then told me they can't refund me i tried to check out at 11:50 am and the maintenance man promised it would be fixed in the next few hours. So since we couldn't get our money back we stayed a couple more hours waiting. Went to try the pool/spa again and it was Still frozen! They then said were sorry it's broken... Soo we told them to check us out and drove 3 hours home! Ruining our childrens 4 day weekend and cutting our family gathering short! If they would have just told us they would be painting and the pool was having issues we would have canceled our stay as that was the ONLY reason we came to your hotel to swim. I am just very disappointed in the whole stay! I just wanted my money back. Worst Best Western i have ever stayed at!!

So clean, spacious, and comfortable! Very good hot breakfast! We will definitely stay here again!

Nice place!Clean large room, friendly staff, good breakfast. But no elevator and the restaurant is a bit small.

Awesome hotel with a great view. Breakfast was excellent and the staff were very helpful and friendly.