Win Lu or Lu has HORRIBLE customer service skills. Major attitude and condescending tone when talking back to customers. Not sure if that is really her name since she refused to turn around and give it to me. I have never experienced such thing in the 6 months I’ve been taking my boys there. Judging by your attitude I know you will not care but Spotlight Salon lost 3 customers today.

In reference to the review on "pang" to mama j McCarthy, I'm sorry you felt as though I was confused with your hair? and the rude demeanor? That wasn't my intentions, my sincerest apologies. I was recommended to you by my co workers to work on your hair because they knew I could do the job without a problem. You came in with chunky caramel highlights wanting to go silver all over, we discussed what the possiblitlites were and you agreed to proceed knowing you may NOT achieve silver in one sitting. Yes, you didnt achieve "silver" but it turned out better than you expected as you stated when you got out from my chair, not once did you mention you weren't satisfied, you gladly paid and tipped. A week later you called to say your hair faded and yes i did tell you that those light ashy tones fade quick and yes that if you were to come in I'd have to charge you. You were unhappy and said you will call kim, she hasn't gotten a call from you. Kim is aware of this issue so if you would like, please call the shop so we can discuss/fix the issue. Thank you

Almost all of the stylist at this place are great. I've tried them all and only one is below excellence. Sorry, can't mention my favorite because she's so booked, now I have to wait to get a hair cut with her. It's worth the wait. The prices are fair and they do good work. My daughter likes to come here to hair style for a formal (appointment only). My wife is also a regular.

Every time there’s a new person to try their hands on you . They ll change your hair color , hair cut according to themselves and still ask you confidently if it’s okay . They ll also blow dry your hair and ask for extra 10$ . No body minds paying but only if one is fully satisfied.

Can't complain about the prices. Staff is friendly and interpersonal as they should be. They all give great cuts. However, if you are a male I recommend you see Jimmy. Dope guy, he'll hook it up

The place is not that good. I don't really suggest this, the haircutters are nice but it's just that when they cut your hair they do it how they want it, even if you show references and such they dismiss it and do what they think would be better (in my personal experiances, turned for the worst. I was basically ruined for a year because one of them had cut it super short, not like what I asked for.) They also style it to their liking, not how you would like it. The haircuts are honestly below average, considering how it also made my hair a little uneven and cut poorly. I also had my hair straightened here, and they damaged my hair super bad. It was super frizzy and poofy. To be honest, the only good thing about my experiances here were the hair washing. It was relaxing.

I have 3 friends that have gone here and just love it, and love the prices also, being new to the area I finally found it!! Went in for hair cut long layered blonde lots of Grey streaks at front, person had time to do color, person was very kind, entire shop had a kind vibe, cut my hair nicely, a different look so I liked it, the color. Salon needs better lighting do not like the color, was surprised after I was quite clear I hated red and it's dark auburn can't wait for the Grey to come in will be horrendous. Over heard person ask does she like it? Really? 105.00 left tip 20.00 was looking for a place I could call home for hair. Guess not, a good stylist should make contact about next visit. Repeat customers not needed. It's too bad very good stylist here, but no I won't be back.

Youa is very experienced stylist