We tried to use the app. When we got there and the person on the intercom said "we don't use the app" I said "perhaps you could take down the huge sign I'm sitting in front of, and change your website to reflect that information"....crickets. Uh. Okay, can we order? Only order through the drive through. Uh. I mean I love Sonic. But, making it this hard to actually get food there, isn't worth it. There's a Burger King one minute one way and a McDonald's one minute the other way... I really hope this place comes back. We have ate there many times before with out incident. Perhaps new owners?

The first time visiting this store my wife was visually molested by an 80 year old man just sitting under their canopy .... The second experience took an hour for two slushes I take in account it was happy hour but I feel two slushes should not at any time take an hour the employees at this store seem like they have no leadership at the end of my wife's slushy today she found this at the bottom of her cup what kind of store are you running it seems like the leadership in this store has either left or is completely absent.

Love the throwback drive-in concept. All-day breakfast, great shlushies, chicken, burgers, desserts. What's not to like?

I don't recommend this place. My first time there, I was disappointed. The fries were super hard and cold. The hotdog was cold. I order all natural lemonade and I got Cheery lemonade. I don't think, I will go back anytime soon.

We were served frozen fries and cold tater tots. I returned them and when we got home my son opened his burger the lettuce was brown and the hamburger patties were half cooked. I use to come here a lot never had this problem before, not sure what is going on.

Filthy and neglected. That's the only way I can describe this place. The parking lot, the drive up stalls are dingy and dirty and look neglected for many years. When going through the drive through and looking inside the floors are gross. The food is decent (3-4*), price (3*) but I will not come to this location again due to cleanliness issues I see

Slushy tasted like pond water The exterior was so filthy it made me wonder what the hell the interior and food prep looked like. I have no confidence that it is any cleaner than how they keep the cleanliness of the employee entrance and exterior walk ways. Seriously how hard would it be to pressure wash the caked on filth in the stalls and sidewalks. Disgusting. I have submitted pictures to the corporate contact page ... I will try to add but not sure it will allow. I'd say try another sonic it might be managed better ... good luck you will need it

Adrian brought us our food. He was quick to bring our mobile order, but only 1 of the three items. He stated that they were out of lemonade (for the strawberry lemonade), so we substituted with a cherry limeade. We were still missing our cherry coke order. As soon as he left, we noticed there was mayonnaise within the burger. (We ordered double cheeseburger, with bacon, ketchup, no mustard, no pickles.) So when he came back we had them replace the burger. (BTW, the digital menu kept saying Son was bringing us our order.) The second burger and first drink order finally came around, the burger had one patty, no cheese, no ketchup, and more mayo. When my wife went to the front to complain about the missing patty, cheese, and the addition of mayo again, Adrian scoffed at the fact that we expected another patty and cheese on our burger. You know, that double doesn’t actually mean anything, that the name cheese being in the burger is more a suggestion rather than a reality, and that the double doesn’t include mayo, you’d have to add it, which the app was very clear about not having it added. Adrian walked away denying our request and we got the manager Rose. She provided us a number where we can direct our experience. All of this and yet my review has not included how they screwed up our other burger. We ordered a SuperSONIC Double Stack, which is supposed to come with 2 burger Pattie’s on a brioche bun, but their line cook put the grilled steak in its place, so there was very little actual meat in the burger. (Not the way Sonic had intended.) We also ordered a bbq packet, which they could not provide on multiple occasions. At this point, it’s the most trivial of complaints, but worthwhile nonetheless. There needs to be some level of quality control at an establishment such as this, even if the bar is set low for a fast food joint. On this date of terrible service, 4/16/23, Yelp’s review for this location holds to a 1.6 stars out of 5. I want to emphasize how terrible this experience was because of Adrian. I would actually encourage some disciplinary action for this disregard for customer service.

Stopped by to grab a couple of shakes (love the shakes, only place in town that I go to. No complaints) and a couple of burgers since I was already there. When I got home my family and I noticed that the burgers were so burnt that you couldn't eat it, I was highly disappointed. No excuse for a dark drown to almost black chicken burger, will not ever eat food there again.

Came to get some treats Halloween night , 15mins before closing they said their fryer was off , they had no sides except hot dogs they were trying to get rid of . Pretty upsetting I just wanted some tater tots I can understand maybe 5mins before closing but 15?

We waited in line for 25 minutes for a gift card. There were only three cars in front of us. Then when we got to the window they took another 5 minutes to tell us they COULDN'T figure out where their new gift cards were!!! We drove away very angry and no gift card for my brothers birthday. Not the first time they have been unorganized. Very unhappy with this location.

I keep getting dissapointed when I eat food here! Drinks, ice cream are fine. Hope they clean the machine often. It used to be good. But quality has gone down and prices up. Not sure I will try again. Oh and my tots , fries and dog were cold. Onions tasted and smelled cut from days past!

Who has 2 thumbs and is happy at Sonic at happy hour? THIS GIRL!!! Can't beat the prices and mostly the flavors!!! Onliest problem.....choosing which 2 I want to get! Thanks Sonic, you guys are perfect at hitting my sweet spot!

This was my first time there. I ordered from my car, Hot Dog,fries,my husband had tater tots and foot long we both agree we comes back again to try there delicious milkshakes. Are waitress came back to are car and ask if everything was alright.

The Entitled sensitive children you have working at this location, refused my service accusing me of having an attitude in the drive thru! First off , when I drove up to the drive thru, I sat there a few minutes. No one greeted me or said I will be right with you. So I asked are you still taking orders. A man abruptly said we will be right with you! Second: when the girl took my order she rudely stated we are out of Hot fudge, so I asked do you have chocolate ice-cream? She said No, then I said do you have Carmel Sundays and she said yes! I attempted to order 2 Carmel Sundays. Then she stated she didn’t like my attitude and refused service. I was very taken back by this ! Terrible customer service! For one I talk very loud because I have bad hearing ! She never stated they had Carmel Sundays , it’s not on your menu ! I waited about 10 min and tried to call. A young man answered the phone stating he heard everything in the drive through. All I said, was you’re assuming I am the person in the drive through. He got so mad and started yelling at me and hung up on me! I will be contacting your corporate office! This treatment is Rude, unprofessional ! How do you hire such ignorant children! A BIG FAT ZERO

This is your standard Sonic but what makes this Sonic better than others I've been to are the employees. Everybody that I've interacted with while getting food/drinks has been friendly but Zane in particular has been awesome. I've seen him hustling when he was obviously super understaffed and he is still polite and just genuinely a nice guy. Sonic needs to give this man a PAY RAISE!!!

Always meet my expectations here! Food is delicious and shakes are rocking! I would definitely recommend anyone to come eat here.

Location on shaw in Clovis @ 9:15 am. No one came to assist us. We sat in the drive thru for a long time thinking they might have went to the restroom or something and never got assisted. My girls really wanted Sonic, so I drove to the location on Blackstone, and we got what we wanted and staff member was ready to take our order and friendly.

Service was the WHOLE problem here. Had a mobile order that took them 20 to 30 min to bring out. 2 drinks, that's it. Staff was standing around laughing. Multiple customers were waiting too. Other than that, drinks are always good 👍

The Blast was on point. Lemonade was extremely good Food was alright but good for its price. Can work on food presentation

They have the best strawberry milkshake in town I have tried a lot of places and sonics takes the cake! Also there pretzels are so good they come out hit and fresh just like a classic mall pretzel would taste!

The foot long was cold and too salty. Classic chicken sandwich was over cooked making it really crunchy but was still good. Plenty of seating available Food it brought to your car or table and then you’re charged. Convenient

I usually rave about Sonic, but the ice cream machine was broke down; this is the latest epidemic at most fast food restaurants. The other thing was the fries we got with our order tasted like the oil was going a little rancid. Overall, I like Sonic, but this time was a let down.

I love their ice (if you like to eat ice you'll understand) and have been buying a bag every couple weeks. Yesterday after work I went to the drive through and was told they no longer sell ice. When I asked when this started and why, I was then told they do sell ice but only between 7am-10am. Not sure if the reason at I did not get an explanation. 2 stars remain bc the ice is great and very convenient to get a small bag for my small freezer.

I've been there on two separate occasions, both times well before closing (830). On one occasion, we were completely ignored by the speaker box. When I pulled up to the window some white lady quickly opened the shutters and without any reason just said they're closed and slammed them. Keep in mind this was nowhere near closing time. On my second trip there again, around 8, I was told there was no ice cream. The machine was down for the night supposedly. How in the world? The menu is literally 60% ice cream and shakes and it's down? Last time visiting. 0/10 Go elsewhere

Worst customer service. They forgot a slush, and a fry, had to come back reorder they fry was only halfway filled. With no apology. These young kids want to make $20hr working fast food and can’t even complete a single simple task and show courtesy. Who owns this place? I am a business owner I would never allow my company to be ran like this, this is an embarrassment! It took 35 min to get the order! Fries were stale/rubbery. Never again will we be eating here.

ordered through the drive thru and had a bad experience: 1. People behind and in front of (before the,window) were given their drinks ans paid for their food. 2. Got to the window and he barely knew are order 3. It smelled so rank I almost vomitted. Had to keep the window closed to keep it out 4. Took a very long time to get our order 5. Everytime "management" responds to a bad review the link to report is broken. They don't care about this location. They won't fix it. I'm almost scared to eat my food.

Quick friendly service. Food was fresh, and they had my whole order correct. Cherry limeaid was in point as always! The carhop that came to the car was very friendly as well! Definitely going to come back to this Sonic’s.